Avaya IP Office Phone installation manual Software Upgrades

Page 49

Basic System Programming

Initial Programming - Page 49

Software Upgrades

As the IP Office Manager upgrade procedure require the existing Manager application to be removed, it is strongly advised that any software upgrade actions are performed during a system quiet time. The procedure for upgrading the IP Office manager software on an IP403 to level 2.0 is different to the normal upgrade procedure. Hence, refer to Upgrading an IP403 to Software Level 2.0 on page 50. To upgrade the Software to Level 1.4 on an IP403 and to upgrade to all Software Levels on an IP401, IP406 and IP412, perform the following:

1.Right click on Start and select Explore Program Files Avaya IP Office Manager. Save all xxx.cfg files (where xxx is the name of the configuration) to a separate safe location. Make a note of the location of where the IP Office suite is located and the name of the Program folder; also record all the components used in the installation (both will be needed latter).

2.From Start select Settings Control Panel Add/Remove Programs. Highlight IP Office Admin Suite and remove. The install Wizard will run. Select Remove and click Next. Confirm that you wish to remove all components.

3.If Read Only files are detected, click OK. If Locked Files are detected, click Ignore. Note: Your configuration and license files will be untouched and available for the upgraded software.

4.You are provided with the option to reboot your PC. Select Reboot and click Finish. The Wizard will run (removing the IP Office Suite). On completion click Finish.

5.When your PC has rebooted, insert the Administration CD containing the new software.

6.The CD Autoruns and, after the Welcome screen (click Next), you will be presented with a Only configured items were detected message. Select the Install Suite option.

7.At the Welcome screen click Next to display the Destination folder location option. If you have previously used a location other than the default (recorded at step 1 above), then enter this location of accept the default location. Click Next.

8.Select all the appropriate components (recorded at step 1 above) and click Next.

9.Select the Program folder (recorded at step 1 above) and click Next.

10.Installation runs and on completion select Restart now and click Finish twice.

11.When your PC has rebooted, select from Program IP Office Manager.

12.You will be requested to enter both the Operator Name and Password. This will be the default name and password, e,g. Administrator and Administrator. You must change the Operator Name, it's Password and the Password for the IP Office unit as soon as possible.

13.With Manager opened, from File select Advanced Upgrade.

14.A menu similar to the following is displayed:

15.The current Version and the Available version are displayed. Tick the box under Name and click on Upgrade.

16.Enter the password of the existing configuration (not the default). Click OK and the IP Office will reboots. Click OK to finish and close the Upgrade menu.

The upgrade software will now be running with the existing previous configuration and licenses intact.

IP Office Installation Manual

Basic System Programming - Page 49

40DHB0002USCL – Issue 9 (28th October 2003)

Initial Programming

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Contents IP Office Contents Installing a New System Preparing for InstallationTelephone Installation Safety and Homologation StatementsIndex Technical DataIP401 Compact Office Platform IntroductionGeneral Scope of ManualIP401 Compact Office 4 supports Provides memory capacity for embedded voice mail featureWAN Port Voice Compression Module VCM5Port connections IP401 Compact Office Front ViewCables Port Pinouts and Cables IP401 Compact Office Rear ViewScenario Typical ConfigurationKit List Expansion Modules IP403 Office PlatformIntegral Modules Optional DT/DS Ports IP403 Office Front ViewFunctional Earth IP403 Office Rear ViewFor Functional Earth connections see IP403 Office Platform IP403 Office Rear View Voice Compression Module VCM IP406 Office PlatformDual Modem Module LAN Ports IP406 Office Front ViewExternal O/P Socket IP406 Office Rear ViewIP406 Office BRI IP400 Office Phone Module Typical ConfigurationsIP412 Office Platform IP412 Office Front View IP412 Office Rear View DC Power I/P SocketExternal O/P Socket DTE PortScenario 22 IP412 Office Rear View IP400 Digital Terminal 16/30 Expansion ModulesFront View 30 Port version Rear View all versionsIP400 Phone 8/16/30 IP400 Digital Stations 16/30Front View IP400 So8Rear View Expansion PortCable Type SAP Code IP400 WAN324/V.28 Cable 700213416 700213408 700213424 Protective Ground Earth IP400 Analog TrunkIP400 Office Systems Country VariantsTrunk Module Kits Integral Module KitsUSA/CALA Power SuppliesExpansion Modules IP Office Rack Mounting KitsIntroduction Preparing for InstallationTools & Parts Required Environmental requirements Space requirementsIP Office Base Unit and Expansion Modules Power Supply requirementsUPS Equipment Protective Ground GroundingFunctional Ground To connect the protective groundOut of Building Telephone Installations Rack Mounting Barrier Boxes Unpacking Installing a New SystemUnpacking and checking Perform the following Initial AssemblyProcedure Installation of Integral ModulesTrunk Interface Modules BRI/PRI/ANALOG4 Installation of Voice Compression Modules VCM Dual Modem Module Rack Mounting Assembly Instructions IP401 Compact Office Wall Mounting IP401 Expansion and Installation of Integral Modules Programming Tools Basic System ProgrammingPC to IP Office LAN Port Connection Direct ConnectionInitial Programming Using the IP Office Installation WizardName Password Using the IP Office Manager ApplicationFor full facilities access Administrator Change this password as soon as possibleSoftware Upgrades Upgrading an IP403 to Software Level Connecting & Testing IP Office Telephones Telephone InstallationChecking Telephones To check a IP Office telephonePower Fail Telephones and Sockets Connecting & Checking Two-Wire TelephonesTo test a power fail socket To wall mount an IP Office telephone Wall Mounting 2000 Series TelephonesAdditional Items ScalePage Wall Mounting 44/4600, 2420 & 6400 Series Telephones System Handover ChecklistLightening Protection/Hazard Symbols Safety and Homologation StatementsLithium Batteries Electromagnetic Interference Information Rest Of World ROW Trunk Interface ModulesUSA/Canada Interface CardsSupport Telephone Numbers Further Information and Product UpdatesHttp//support.avaya.com IP Office Operation in Australia Regulatory Instructions for UseIP Office Operation in Canada Industry Canada Notification DoCIP Office Operation in New Zealand IP Office Operation in EUIP Office Operation in USA FCC NotificationPort Pinouts Technical DataRing Indicator RI Pin No Pin No 9 Way Description Signal DirectionIsdn Port PRI RJ45 LAN Port 10/100 BaseTAudio Port 3.5mm Stereo Jack Socket Switch Setting InformationExpansion Port RJ45 Socket External Control Port 3.5mm Stereo Jack SocketWAN Port 37 Way D-Type Socket Pin No Description Signal DirDTE Cable CablesPin Connections End a 25 Way End a 9 Way Name End BSAP Code 700047871 DT Line Cord for Structured CablingRJ11 Plug RJ45 Plug Cable Meters/13.2ft End a PRI/BRI Isdn CableColor Cable Notes End B End a Color Cable Notes End B LAN Interconnect CableSAP Code 700213481 LAN CableRJ45 Plug Cat 5 UTP cable Grey Meters/9.84ft SAP Code 700213473 LAN Crossover CableRJ45 Plug Cat 5 UTP cross-over cable Black Meters/9.84ft Expansion Interconnect Cable SAP Code 700213416 24/V.28 WAN CableEnd a Name End B SAP Code 700213408 WAN CableEnd a Name Cable Notes End B SAP Code 700213424 RJ45 Compatible Converter Telephone Converter CablesRJ11/45 Adapter RJ11 Pin RJ45 Pin BT Newplan Socket Pin NumberCompliance with FCC Rules Port Safety ClassificationPort Name Port Description Port Classification General Technical SpecificationsInterfaces Interface InformationInternal Data Channels ProtocolsProtocol Information Page Snmp Functionality Snmp Agent ConfigurationMIBs Supported Snmp ServerMIB Loading Trap GenerationHP OpenView Network Node Manager 6.41 and earlier RFC1215 Generic Snmp TrapsENTITY-MIB CastleRock SNMPc 5.1.6c and earlierBRI Index

IP Office Phone specifications

Avaya IP Office Phone is a robust communication solution designed for businesses of all sizes, offering a blend of advanced features, flexibility, and ease of use. The Avaya IP Office system is renowned for its capability to streamline communication, improve collaboration, and enhance productivity in the workplace.

One of the main features of the Avaya IP Office Phone is its user-friendly interface. The phones come equipped with a crystal-clear display that allows users to easily navigate options and settings. The intuitive design makes it easy for employees to access essential features such as call transfer, voicemail, and conferencing without requiring extensive training.

Another significant aspect is its support for a wide range of communication technologies. The Avaya IP Office Phone supports Voice over IP (VoIP), which allows for efficient and cost-effective voice communication over the internet. This technology reduces traditional phone line costs and enables businesses to leverage their existing internet infrastructure for voice communication.

Additionally, the Avaya IP Office Phone includes support for both desktop and mobile devices, ensuring that employees can stay connected whether they are in the office, working remotely, or on the go. Avaya's mobile application allows users to make and receive calls, access voicemail, and participate in meetings, providing a seamless experience across devices.

The scalability of the Avaya IP Office system is another key characteristic that sets it apart. Businesses can easily add new users and features as they grow, without the need for extensive system overhauls. This makes it an ideal choice for small to medium-sized enterprises looking for a customizable communication solution.

Moreover, the Avaya IP Office Phone features high-definition audio for superior sound quality during calls. This feature enhances clarity, making conversations more productive and reducing the chances of miscommunication. The system also includes options for noise reduction and echo cancellation, further improving audio quality.

Finally, security is a top priority with Avaya. The IP Office Phone incorporates robust encryption protocols to safeguard sensitive communication, ensuring that business data remains protected against potential threats.

In summary, the Avaya IP Office Phone encompasses a comprehensive set of features, advanced technologies, and user-friendly characteristics designed to meet the communication needs of modern businesses. Its flexibility, scalability, and focus on security make it a reliable choice for enhancing workplace communication and collaboration.