Avaya 5410, 2410 manual ∙ a Bridged Appearance, ∙ a Line Appearance, ∙ Call Coverage Appearance

Page 7

For details of Bridged, Line and Call Coverage Appearance keys set-up and their operation, refer the IP Office Key and Lamp Operation manual.

Having more than two Call Appearance keys is very useful. When holding a call, you can answer or make another call and then switch between calls, transfer or conference. If you are set to receive call waiting indication, the waiting call is shown against the next Call Appearance key.

Call Appearance Keys

Normally, the first page of the main call handling screen contains three keys set as 'Call Appearance' keys. These are allocated to you by your system administrator and are indicated as a=, b= and c=. An underscored call appearance key (e.g. a=) indicates that the line is active.

The Telephone

Your system administrator can allocate a Call Appearance key with:

∙ A Bridged Appearance

A bridged appearance’ key matches the status and operation of the call appearance key on a pre- defined colleague s phone. Hence, you can pick-up, make and receive calls on behalf of your colleague.

∙ A Line Appearance

An IP Office exchange line (but not IP lines) can be allocated to you such that the status of that line is displayed and you can use the line appearance key to make and receive calls.

∙ Call Coverage Appearance

A call coverage appearance key alerts you when a pre-defined colleague is receiving a call. The covered user does not need to be using call appearance keys. Hence, you can pick-up calls on behalf of your colleague.

CAUTION

∙Although the system administrator can replace the Call Appearance Keys with Bridged, Line and Call Coverage Appearance Keys, this would severely restrict the use of features such as conference and transfer.

It is for this reason that it is strongly recommended that all Call Appearance keys remain at their default settings.

2410 and 5410 User Guide	Page 3
IP Office 3.2	[15-601076] Issue [4] (5 June 2006)

Image 7

Contents IP Office Documentation information Avaya Support Table Of Contents Index About this Guide TelephoneOverview ∙ Drop Call Handling Buttons ∙ Hold∙ Transfer ∙ Conference∙ a Line Appearance ∙ a Bridged Appearance∙ Call Coverage Appearance ∙ Function Active ∙ Incoming Call∙ Connected ∙ On HoldDisplay Or ∙ Basic Call Handling FeaturesAnswering a Call To answer an incoming callTo automatically make a call Making a CallClearing a Call To manually make a callTo clear a headset call Headset WorkingTo change from the handset to the speakerphone SpeakerphoneSpeed Dial To change from the speakerphone to the handsetTo prevent the other person on the line from hearing you RedialMute To redial previously dialed numberTo put an existing call on hold HoldTo return to the held call To transfer the current call to another extension TransferTo transfer a held call to another extension To add a held call to an active call Press Conference ConferenceMessage To add another party to a call Press ConferenceUsing Speed Dials To add a new speed dial Adding a New Speed DialDialling a Speed Dial Number CancelTo dial a speed dial number To delete a speed dial Deleting a Speed DialEditing a Speed Dial Converting a Call Log Entry to a Speed DialOverview of the Call Log Using the Call LogUsing the Call Log To set which calls are logged Setting Which Calls are LoggedExit Making Calls from the Call Log Viewing the Call LogSaving a Call Log Entry to Your Speed Dial List To erase all logged calls Deleting a Call Log EntryErasing All Logged Calls To delete a Call Log EntryTo use the Message Lamp for ringing alerts Changing OptionsChanging Ringer Options To change the ringer soundMiscellaneous Adjusting the Display ContrastCall Log Setup To adjust the display contrastDone Using Self TestLanguage To perform a self testPress Erase or Cancel Default Phone/Erase All SettingsTo access Automatic Gain Control To erase all settings∙ Programming your own functions Function KeysOverview of the Function Keys Function Key ProgrammingHGNS+ Name Description Toggles DataAdmin Pages Shorthand Programming ModeAdmin1 Longhand Programming To change the function key labels Changing Function Key LabelsTo make internal calls System FeaturesIntroduction Making CallsTo answer calls at your own extension Or ∙ The∙default ringing cadences areAnswering Calls Call ForwardingTo divert calls at your own extension Diverting CallsDo Not Disturb To divert calls at another extensionThe∙following options are available for voicemail VoicemailDefault Feature Codes Call log IndexAL7 1LZ

Related manuals

Manual 62 pages 1.72 Kb

Manual 2 pages 8.03 Kb

Manual 38 pages 41.91 Kb

Manual 59 pages 40.38 Kb

Manual 38 pages 38.29 Kb