Avaya 5410, 2410 manual Answering Calls, Call Forwarding, To answer calls at your own extension

*31 to answer a call within your group.

*32*201# to answer the call for a particular extension, in this example 201.

*30 to answer a call ringing anywhere.

External calls - double ring cadence.

Internal calls - single ring cadence

When in headset mode, press the button associated with the alerting call.

System Features

Answering Calls

To answer calls at your own extension:

∙Pick up the handset.

or ∙

The∙default ringing cadences are:

∙

These can be changed by your system administrator.

To answer calls at another extension:

You∙can answer from your own phone by using Call Pick-Up; lift your handset and dial:

∙

∙

Note

∙If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

Call Forwarding

Your calls can be forwarded to another extension or an external number when you are away from your desk (on no answer), when your extension is busy or for all calls (for example when you go on holiday).

∙To set the number to which your calls are forwarded, dial *07*201#, forwarding to 201 in this example.

∙To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it off, dial *02.

∙To switch Forward On Busy On, dial *03. To switch it off, dial *04.

∙To switch Forward On No Answer On, dial *05. To switch it off, dial *06.

∙To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for Forward Unconditional On only.

2410 and 5410 User Guide	Page 33
IP Office 3.2	[15-601076] Issue [4] (5 June 2006)