Cisco Systems 4 manual Integration Tasks, Task List to Create the Integration

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

Revised March 31, 2006

This document provides instructions for integrating the phone system with Cisco Unity.

Integration Tasks

Before doing the following tasks to integrate Cisco Unity with the Avaya Definity/PBXLink phone system, confirm that the Cisco Unity server is ready for the integration by completing the applicable tasks in the applicable Cisco Unity installation guide.

The following task lists describe the process for creating, changing, and deleting integrations.

Task List to Create the Integration

Use the following task list to set up a new integration with the Avaya Definity/PBXLink phone system. If you are installing a new Cisco Unity server by using the applicable Cisco Unity installation guide, you may have already completed some of the following tasks.

1.Review the system and equipment requirements to confirm that all phone system and Cisco Unity server requirements have been met. See the “Requirements” section on page 2.

2.Plan how the voice messaging ports will be used by Cisco Unity. See the “Planning How the Voice Messaging Ports Will Be Used by Cisco Unity” section on page 6.

3.Program the Avaya Definity/PBXLink phone system and extensions. See the “Programming the Avaya Definity/PBXLink Phone System” section on page 8.

4.Install and configure the PBXLink box. See the “Setting Up the PBXLink Box” section on page 17.

5.Create the integration. See the “Creating a New Integration with the Avaya Definity/PBXLink Phone System” section on page 29.

6.Test the integration. See the “Testing the Integration” section on page 33.

7.If you have a secondary server for Cisco Unity failover, integrate the secondary server. See the “Integrating a Secondary Server for Cisco Unity Failover” section on page 37.

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© 2006 Cisco Systems, Inc. All rights reserved.

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Contents Task List to Create the Integration Integration TasksTask List to Make Changes to an Integration RequirementsTask List to Delete an Existing Integration Phone SystemIntegration Description Configuration for 24 or Fewer PortsCisco Unity Server Configuration for 49 to 72 Ports Configuration for 25 to 48 PortsPBXLink Box Connections Integrations with Multiple Phone Systems Integration FunctionalityField Considerations Number of Voice Messaging Ports to InstallNumber of Voice Messaging Ports That Will Answer Calls Preparing for Programming the Phone SystemProgramming the Avaya Definity/PBXLink Phone System Option SettingTo Program the Phone System Call-appr Normal Button Assignment SettingCall-appr Feature Button Number SettingAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 6th voice mail extension Vector Definition Options for a Single Digital Port Option Setting Route to number 2010 if unconditionally To Set Up User Phones To Update the PBXLink Box Firmware Setting Up the PBXLink BoxTo Set Up the PBXLink Box Page LTN Number Voice Messaging Port Value Following substeps LTN Number Voice Messaging Port Value 0007 0009 LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value 0002 To Create an Integration Field SettingSettings for the Enter MWI Codes Selection Control Effect Click Save To Enable MWI Extensions That Begin with Zero Testing the IntegrationTo Set Up the Test Configuration Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Delete the Test Subscriber Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationAlternate Extensions Deleting an Existing IntegrationTo Delete an Existing Integration Reasons to Use Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate ExtensionsAlternate MWIs To Add Administrator-Defined Alternate ExtensionsTo Modify or Delete Alternate Extensions To Set Up Alternate MWIs for Extensions Setting Up Alternate MWIsTo Modify or Delete Alternate MWIs Convention Description ConventionsCisco.com Obtaining DocumentationProduct Documentation DVD Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-3105-15