Cisco Systems 4 manual Setting Up the PBXLink Box, To Update the PBXLink Box Firmware

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

Setting Up the PBXLink Box

Setting Up the PBXLink Box

When setting up the PBXLink box, you can access the configuration menus through the display panel and buttons on the PBXLink box. For details, refer to the PBXLink documentation, which is available from the manufacturer.

To Update the PBXLink Box Firmware

Step 1 In a web browser on your computer, go to the Cisco Unity Utilities Software Download page at http://www.cisco.com/cgi-bin/tablebuild.pl/unity-util.

Note To access the software download page, you must be logged on to Cisco.com as a registered user.

Step 2 Click PBXLinkFirmwareUpdate.

Step 3 Follow the instructions to download the PBXLink box firmware update file to your computer. Step 4 Exit the web browser.

Step 5 Confirm that the PBXLink box is connected to power and turned on.

Step 6 Disconnect the following cables:

•All phone cables connect to the PBXLink box.

•The RS-232 serial cable connected to the Management port

Step 7 Connect one end of am RS-232 serial cable to the Management port of the PBXLink box and the other end of the serial cable to the serial port of your computer.

Step 8 On your computer, start HyperTerminal or another terminal access application.

Step 9 Set the terminal access application to use the serial connection settings used by the PBXLink box. You can view the PBXLink serial connection settings by doing the following:

a.On the PBXLink box, press Cancel until the Configuration menu appears.

b.Click OK.

c.Scroll up until Serial Port Options appears, and click OK.

d.Scroll down until Management Port appears, and click OK.

e.Scroll through the serial port settings to verify them.

Step 10 Restart the PBXLink box.

Step 11 In the HyperTerminal window on your computer, press M and press Enter.

Step 12 Press 3 (Reboot/Download), and press Enter.

Step 13 Press 2 (Reboot & Download Code), and press Enter.

 

 

Note

Ignore any unusual characters that may appear on the screen.

 

 

 

 

Step 14 On the Transfer menu, click Send File.

 

Step 15

In the Send File dialog box, under Filename, click Browse.

 

Step 16

Browse to the PBXLink box firmware upgrade file that you downloaded to your computer.

 

Step 17

In the Send File dialog box, under Protocol, click Xmodem.

 

 

 

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Task List to Create the Integration Integration TasksTask List to Make Changes to an Integration RequirementsTask List to Delete an Existing Integration Phone SystemCisco Unity Server Configuration for 24 or Fewer PortsIntegration Description PBXLink Box Connections Configuration for 25 to 48 PortsConfiguration for 49 to 72 Ports Integrations with Multiple Phone Systems Integration FunctionalityField Considerations Number of Voice Messaging Ports to InstallNumber of Voice Messaging Ports That Will Answer Calls Preparing for Programming the Phone SystemTo Program the Phone System Option SettingProgramming the Avaya Definity/PBXLink Phone System Call-appr Normal Button Assignment SettingCall-appr Feature Button Number SettingAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 6th voice mail extension Vector Definition Options for a Single Digital Port Option Setting Route to number 2010 if unconditionally To Set Up User Phones To Update the PBXLink Box Firmware Setting Up the PBXLink BoxTo Set Up the PBXLink Box Page LTN Number Voice Messaging Port Value Following substeps LTN Number Voice Messaging Port Value 0007 0009 LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value 0002 To Create an Integration Field SettingSettings for the Enter MWI Codes Selection Control Effect Click Save To Set Up the Test Configuration Testing the IntegrationTo Enable MWI Extensions That Begin with Zero Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Delete the Test Subscriber To Set Up Supervised Transfer on Cisco UnityTo Test Supervised Transfer Integration Description Integrating a Secondary Server for Cisco Unity FailoverRequirements To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationAlternate Extensions Deleting an Existing IntegrationTo Delete an Existing Integration Reasons to Use Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate ExtensionsTo Modify or Delete Alternate Extensions To Add Administrator-Defined Alternate ExtensionsAlternate MWIs To Modify or Delete Alternate MWIs Setting Up Alternate MWIsTo Set Up Alternate MWIs for Extensions Convention Description ConventionsCisco.com Obtaining DocumentationProduct Documentation DVD Ordering DocumentationCisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-3105-15
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