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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0
Creating a New Integration with the Avaya Definity/PBXLink Phone System
For best performance, use the first voice messaging ports for incoming calls and the last ports to dial out. This helps minimize the possibility of a collision, in which an incoming call arrives on a port at the same time that Cisco Unity takes the port
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| Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity | ||
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| that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, | |
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| if a voice messaging port is set only to Message Notification, do not send calls to it. | |
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Table 37 | Settings for the Voice Messaging Ports | |||
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| Considerations | |
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Extension |
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| Enter the extension for the port as assigned on the phone system. | |
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Enabled |
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| Check this check box to enable the port. The port is enabled during normal operation. | |
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| Uncheck this check box to disable the port. When the port is disabled, calls to the port get a | |
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| ringing tone but are not answered. Typically, the port is disabled only by the installer during | |
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| testing. | |
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Answer Calls |
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| Check this check box to designate the port for answering calls. These calls can be incoming | |
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| calls from unidentified callers or from subscribers. | |
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Message Notification |
| Check this check box to designate the port for notifying subscribers of messages. Assign | ||
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| Message Notification to the least busy ports. | |
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Dialout MWI |
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| Check this check box to designate the port for turning MWIs on and off. Assign Dialout MWI | |
(not used by serial or SMDI | to the least busy ports. | |||
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integrations) |
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AMIS Delivery |
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| Check this check box to designate the port for making outbound AMIS calls to deliver voice | |
(available with the AMIS | messages from Cisco Unity subscribers to users on another voice messaging system. | |||
Cisco Unity supports the Audio Messaging Interchange Specification (AMIS) protocol, | ||||
licensed feature only) |
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| which provides an analog mechanism for transferring voice messages between different | |||
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| voice messaging systems. | |
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| This setting affects outbound AMIS calls only. All ports are used for incoming AMIS calls. | |
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| Because the transmission of outgoing AMIS messages may tie up voice ports for long | |
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| periods of time, you may want to adjust the schedule on the Network > AMIS > Schedule | |
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| page so that outgoing AMIS calls are placed during closed hours or at times when | |
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| Cisco Unity is not processing many calls. | |
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TRAP Connection |
| Check this check box so that subscribers can use the phone as a recording and playback | ||
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| device in Cisco Unity web applications and | |
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| least busy ports. | |
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Step 6 | Click Save. | |||
Step 7 | Exit UTIM. | |||
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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0
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