Cisco Systems 4 Programming the Avaya Definity/PBXLink Phone System, To Program the Phone System

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

Programming the Avaya Definity/PBXLink Phone System

Programming the Avaya Definity/PBXLink Phone System

If you use programming options other than those supplied in the following procedure, the performance of the integration may be affected.

Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging port is set only to Message Notification, do not send calls to it.

Make sure that the phone system sends calls only to Cisco Unity voice ports that are set to Answer Calls on the System > Ports page in the Cisco Unity Administrator. Calls sent to a voice port not set to Answer Calls cannot be answered by Cisco Unity and may cause other problems.

Do the following procedures as applicable.

To Program the Phone System

Step 1 Use the Add Station <extension number> command (for example, Add Station 2001) to assign an extension number for each voice messaging port. Set the following options and press Enter.

The options available may vary depending on the software version of your phone system.

Table 2	Voice Messaging Port Options

Option		Setting

Extension		<the extension number of the voice messaging port>

Type		2500

Port		<the physical address of the port>

Lock Messages?		n

Test?		n

Name		VoiceMail 2001
		(The extension number must appear within the first 16
		characters.)

LWC Reception?		n

LWC Activation?		y

Redirect Notification?		n

Off Premise Station?		n

Coverage Msg Retrieval Permission?		n

Data Restriction?		y

Call Waiting Indication?		n

Distinctive Audible Alert?		n

Message Waiting Indicator?		n

Adjunct Supervision		y

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationRequirements Task List to Make Changes to an IntegrationTask List to Delete an Existing Integration Phone SystemCisco Unity Server Configuration for 24 or Fewer PortsIntegration Description PBXLink Box Connections Configuration for 25 to 48 PortsConfiguration for 49 to 72 Ports Integration Functionality Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports to Install Field ConsiderationsPreparing for Programming the Phone System Number of Voice Messaging Ports That Will Answer CallsTo Program the Phone System Option SettingProgramming the Avaya Definity/PBXLink Phone System Button Assignment Setting Call-appr NormalFeature Button Number Setting Call-apprAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 6th voice mail extension Vector Definition Options for a Single Digital Port Option Setting Route to number 2010 if unconditionally To Set Up User Phones Setting Up the PBXLink Box To Update the PBXLink Box FirmwareTo Set Up the PBXLink Box Page LTN Number Voice Messaging Port Value Following substeps LTN Number Voice Messaging Port Value 0007 0009 LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value 0002 Field Setting To Create an IntegrationSettings for the Enter MWI Codes Selection Control Effect Click Save To Set Up the Test Configuration Testing the IntegrationTo Enable MWI Extensions That Begin with Zero Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Delete the Test Subscriber To Set Up Supervised Transfer on Cisco UnityTo Test Supervised Transfer Integration Description Integrating a Secondary Server for Cisco Unity FailoverRequirements Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationDeleting an Existing Integration Alternate ExtensionsTo Delete an Existing Integration Reasons to Use Alternate ExtensionsSetting Up Alternate Extensions How Alternate Extensions WorkTo Modify or Delete Alternate Extensions To Add Administrator-Defined Alternate ExtensionsAlternate MWIs To Modify or Delete Alternate MWIs Setting Up Alternate MWIsTo Set Up Alternate MWIs for Extensions Conventions Convention DescriptionObtaining Documentation Cisco.comProduct Documentation DVD Ordering DocumentationCisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-3105-15