Cisco Systems 4 manual Obtaining Documentation, Cisco.com, Product Documentation DVD

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Appendix: Documentation and Technical Assistance

Obtaining Documentation

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

For descriptions and URLs of Cisco Unity documentation on Cisco.com, see the About Cisco Unity Documentation. The document is shipped with Cisco Unity and is available at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/about/aboutdoc.htm.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet.

Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationTask List to Delete an Existing Integration RequirementsTask List to Make Changes to an Integration Phone SystemIntegration Description Configuration for 24 or Fewer PortsCisco Unity Server Configuration for 49 to 72 Ports Configuration for 25 to 48 PortsPBXLink Box Connections Integration Functionality Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports to Install Field ConsiderationsPreparing for Programming the Phone System Number of Voice Messaging Ports That Will Answer CallsProgramming the Avaya Definity/PBXLink Phone System Option SettingTo Program the Phone System Button Assignment Setting Call-appr NormalFeature Button Number Setting Call-apprAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 6th voice mail extension Vector Definition Options for a Single Digital Port Option Setting Route to number 2010 if unconditionally To Set Up User Phones Setting Up the PBXLink Box To Update the PBXLink Box FirmwareTo Set Up the PBXLink Box Page LTN Number Voice Messaging Port Value Following substeps LTN Number Voice Messaging Port Value 0007 0009 LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value 0002 Field Setting To Create an IntegrationSettings for the Enter MWI Codes Selection Control Effect Click Save To Enable MWI Extensions That Begin with Zero Testing the IntegrationTo Set Up the Test Configuration Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Delete the Test Subscriber Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationTo Delete an Existing Integration Deleting an Existing IntegrationAlternate Extensions Reasons to Use Alternate ExtensionsSetting Up Alternate Extensions How Alternate Extensions WorkAlternate MWIs To Add Administrator-Defined Alternate ExtensionsTo Modify or Delete Alternate Extensions To Set Up Alternate MWIs for Extensions Setting Up Alternate MWIsTo Modify or Delete Alternate MWIs Conventions Convention DescriptionProduct Documentation DVD Obtaining DocumentationCisco.com Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-3105-15