Cisco Systems 4 manual Field Considerations, Number of Voice Messaging Ports to Install

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

Planning How the Voice Messaging Ports Will Be Used by Cisco Unity

Planning How the Voice Messaging Ports Will Be Used by Cisco Unity

Before programming the phone system, you need to plan how the voice messaging ports will be used by Cisco Unity. The following considerations will affect the programming for the phone system (for example, setting up the hunt group or call forwarding for the voice messaging ports):

•The number of voice messaging ports installed.

•The number of voice messaging ports that will answer calls.

•The number of voice messaging ports that will only dial out, for example, to send message notification, to set message waiting indicators (MWIs), to make AMIS deliveries, and to make telephone record and playback (TRAP) connections.

The following table describes the voice messaging port settings in Cisco Unity that can be set in UTIM, and that are displayed as read-only text on the System > Ports page of the Cisco Unity Administrator.

Table 1

Settings for the Voice Messaging Ports

 

 

 

 

Field

 

 

Considerations

 

 

 

 

Extension

 

 

Enter the extension for the port as assigned on the phone system.

 

 

 

 

Enabled

 

 

Check this check box to enable the port. The port is enabled during normal operation.

 

 

 

Uncheck this check box to disable the port. When the port is disabled, calls to the port get a

 

 

 

ringing tone but are not answered. Typically, the port is disabled only by the installer during

 

 

 

testing.

 

 

 

 

Answer Calls

 

 

Check this check box to designate the port for answering calls. These calls can be incoming

 

 

 

calls from unidentified callers or from subscribers.

 

 

 

Message Notification

 

Check this check box to designate the port for notifying subscribers of messages. Assign

 

 

 

Message Notification to the least busy ports.

 

 

 

 

Dialout MWI

 

 

Check this check box to designate the port for turning MWIs on and off. Assign Dialout MWI

(not used by serial or SMDI

to the least busy ports.

 

integrations)

 

 

 

 

 

 

 

AMIS Delivery

 

 

Check this check box to designate the port for making outbound AMIS calls to deliver voice

(available with the AMIS

messages from Cisco Unity subscribers to users on another voice messaging system.

Cisco Unity supports the Audio Messaging Interchange Specification (AMIS) protocol,

licensed feature only)

 

 

which provides an analog mechanism for transferring voice messages between different

 

 

 

 

 

 

voice messaging systems.

 

 

 

This setting affects outbound AMIS calls only. All ports are used for incoming AMIS calls.

 

 

 

Because the transmission of outgoing AMIS messages may tie up voice ports for long

 

 

 

periods of time, you may want to adjust the schedule on the Network > AMIS > Schedule

 

 

 

page so that outgoing AMIS calls are placed during closed hours or at times when

 

 

 

Cisco Unity is not processing many calls.

 

 

 

TRAP Connection

 

Check this check box so that subscribers can use the phone as a recording and playback

 

 

 

device in Cisco Unity web applications and e-mail clients. Assign TRAP Connection to the

 

 

 

least busy ports.

 

 

 

 

 

 

The Number of Voice Messaging Ports to Install

 

 

The number of voice messaging ports to install depends on numerous factors, including:

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationTask List to Delete an Existing Integration RequirementsTask List to Make Changes to an Integration Phone SystemConfiguration for 24 or Fewer Ports Integration DescriptionCisco Unity Server Configuration for 25 to 48 Ports Configuration for 49 to 72 PortsPBXLink Box Connections Integration Functionality Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports to Install Field ConsiderationsPreparing for Programming the Phone System Number of Voice Messaging Ports That Will Answer CallsOption Setting Programming the Avaya Definity/PBXLink Phone SystemTo Program the Phone System Button Assignment Setting Call-appr NormalFeature Button Number Setting Call-apprAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 6th voice mail extension Vector Definition Options for a Single Digital Port Option Setting Route to number 2010 if unconditionally To Set Up User Phones Setting Up the PBXLink Box To Update the PBXLink Box FirmwareTo Set Up the PBXLink Box Page LTN Number Voice Messaging Port Value Following substeps LTN Number Voice Messaging Port Value 0007 0009 LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value 0002 Field Setting To Create an IntegrationSettings for the Enter MWI Codes Selection Control Effect Click Save Testing the Integration To Enable MWI Extensions That Begin with ZeroTo Set Up the Test Configuration Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Set Up Supervised Transfer on Cisco Unity To Test Supervised TransferTo Delete the Test Subscriber Integrating a Secondary Server for Cisco Unity Failover RequirementsIntegration Description Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationTo Delete an Existing Integration Deleting an Existing IntegrationAlternate Extensions Reasons to Use Alternate ExtensionsSetting Up Alternate Extensions How Alternate Extensions WorkTo Add Administrator-Defined Alternate Extensions Alternate MWIsTo Modify or Delete Alternate Extensions Setting Up Alternate MWIs To Set Up Alternate MWIs for ExtensionsTo Modify or Delete Alternate MWIs Conventions Convention DescriptionProduct Documentation DVD Obtaining DocumentationCisco.com Ordering DocumentationReporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-3105-15
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