Cisco Systems 4 manual Setting Up Alternate MWIs, To Set Up Alternate MWIs for Extensions

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Appendix: Using Alternate Extensions and MWIs

Alternate MWIs

Setting Up Alternate MWIs

Cisco Unity can activate alternate MWIs. Note that depending on the phones and phone systems, some additional phone system programming may be necessary. Refer to the installation guide for the phone system.

To enable alternate MWIs for extensions, do the following procedure for each subscriber who needs alternate MWIs.

To Set Up Alternate MWIs for Extensions

Step 1 In the Cisco Unity Administrator, go to the applicable Subscribers > Subscribers > Messages page. Step 2 Confirm that the Use MWI for Message Notification check box is checked.

Step 3 Click the Add button located beneath the MWI Extensions table to add a row to the table. By default, the first row in the table contains an “X” to indicate the primary extension assigned to a subscriber. If you want one more extension and do not need to activate the MWI on the primary extension, you can also modify the first row.

Step 4 Enter the applicable extension in the Extension field of the table. MWIs are automatically enabled for all rows in the table. When entering characters in the MWI Extensions table, consider the following:

Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.

Enter , (comma) to insert a one-second pause.

Enter # and * to correspond to the # and * keys on the phone.

Step 5 Click the Save icon.

Step 6 Repeat Step 3 through Step 5 as necessary.

Note You can run the Cisco Unity Bulk Import wizard when you want to set up alternate MWIs for multiple subscribers at once.

To change or delete alternate MWIs for extensions, do the following procedure.

To Modify or Delete Alternate MWIs

Step 1 In the Cisco Unity Administrator, go to the applicable Subscribers > Subscribers > Messages page. Step 2 Do either of the following:

To modify an extension, change the extension in the MWI Extensions table.

To delete extensions, check the check boxes next to the rows that you want to delete in the MWI Extensions table, and then click the Delete button.

Step 3 Click the Save icon.

Step 4 Repeat Step 2 and Step 3 as necessary.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationRequirements Task List to Make Changes to an IntegrationTask List to Delete an Existing Integration Phone SystemCisco Unity Server Configuration for 24 or Fewer PortsIntegration Description PBXLink Box Connections Configuration for 25 to 48 PortsConfiguration for 49 to 72 Ports Integration Functionality Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports to Install Field ConsiderationsPreparing for Programming the Phone System Number of Voice Messaging Ports That Will Answer CallsTo Program the Phone System Option SettingProgramming the Avaya Definity/PBXLink Phone System Button Assignment Setting Call-appr NormalFeature Button Number Setting Call-apprAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 6th voice mail extension Vector Definition Options for a Single Digital Port Option Setting Route to number 2010 if unconditionally To Set Up User Phones Setting Up the PBXLink Box To Update the PBXLink Box FirmwareTo Set Up the PBXLink Box Page LTN Number Voice Messaging Port Value Following substeps LTN Number Voice Messaging Port Value 0007 0009 LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value 0002 Field Setting To Create an IntegrationSettings for the Enter MWI Codes Selection Control Effect Click Save To Set Up the Test Configuration Testing the IntegrationTo Enable MWI Extensions That Begin with Zero Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Delete the Test Subscriber To Set Up Supervised Transfer on Cisco UnityTo Test Supervised Transfer Integration Description Integrating a Secondary Server for Cisco Unity FailoverRequirements Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationDeleting an Existing Integration Alternate ExtensionsTo Delete an Existing Integration Reasons to Use Alternate ExtensionsSetting Up Alternate Extensions How Alternate Extensions WorkTo Modify or Delete Alternate Extensions To Add Administrator-Defined Alternate ExtensionsAlternate MWIs To Modify or Delete Alternate MWIs Setting Up Alternate MWIsTo Set Up Alternate MWIs for Extensions Conventions Convention DescriptionObtaining Documentation Cisco.comProduct Documentation DVD Ordering DocumentationCisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-3105-15