Cisco Systems 4 manual Integrating a Secondary Server for Cisco Unity Failover, Requirements

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

Integrating a Secondary Server for Cisco Unity Failover

Integrating a Secondary Server for Cisco Unity Failover

The Cisco Unity failover feature enables a secondary server to provide voice messaging services when the primary server becomes inactive. For information on installing a secondary server for failover, refer to the applicable Cisco Unity installation guide, available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.

For information on failover, refer to the Cisco Unity Failover Configuration and Administration Guide. The Domino version of the guide is available at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/fail/fail401/dom/index.htm. The Exchange version of the guide is available at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/fail/fail401/ex/index.htm.

Requirements

The following components are required to integrate a secondary server:

Phone System

•A data splitter unit to split the single serial cable from the first PBXLink box (which connects to the Cisco Unity servers) into two serial cables.

•Two additional RS-232 serial cables (to be used with the serial cable that was connected from the PBXLink box directly to the primary server when it was integrated with the phone system). With these three serial cables, connect one serial cable from the SMDI port in the first PBXLink box to the data splitter unit; connect the second serial cable from the data splitter unit to the serial port on the primary server; and connect the third serial cable from the data splitter unit to the serial port on the secondary server.

Cisco Unity Server

•One secondary server for each primary server installed and ready for the integration, as described in the applicable Cisco Unity installation guide and earlier in this integration guide.

•The applicable cable configuration for each analog voice messaging port to simultaneously connect the phone system to the corresponding ports on both the primary and the secondary servers. For example, connect port 1 on the phone system with both port 1 on the primary server and port 1 on the secondary server.

•A license that enables failover.

Integration Description

The phone system uses PBXLink boxes to send call information to the primary and secondary servers. The analog voice messaging lines from the phone system provide voice connectivity to the primary and secondary servers. Figure 3 shows the required connections.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

 

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Contents
Task List to Create the Integration Integration TasksTask List to Make Changes to an Integration RequirementsTask List to Delete an Existing Integration Phone SystemIntegration Description Configuration for 24 or Fewer PortsCisco Unity Server Configuration for 49 to 72 Ports Configuration for 25 to 48 PortsPBXLink Box Connections Integrations with Multiple Phone Systems Integration FunctionalityField Considerations Number of Voice Messaging Ports to InstallNumber of Voice Messaging Ports That Will Answer Calls Preparing for Programming the Phone SystemProgramming the Avaya Definity/PBXLink Phone System Option SettingTo Program the Phone System Call-appr Normal Button Assignment SettingCall-appr Feature Button Number SettingAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 6th voice mail extension Vector Definition Options for a Single Digital Port Option Setting Route to number 2010 if unconditionally To Set Up User Phones To Update the PBXLink Box Firmware Setting Up the PBXLink BoxTo Set Up the PBXLink Box Page LTN Number Voice Messaging Port Value Following substeps LTN Number Voice Messaging Port Value 0007 0009 LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value LTN Number Voice Messaging Port Value 0002 To Create an Integration Field SettingSettings for the Enter MWI Codes Selection Control Effect Click Save To Enable MWI Extensions That Begin with Zero Testing the IntegrationTo Set Up the Test Configuration Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Delete the Test Subscriber Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationAlternate Extensions Deleting an Existing IntegrationTo Delete an Existing Integration Reasons to Use Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate ExtensionsAlternate MWIs To Add Administrator-Defined Alternate ExtensionsTo Modify or Delete Alternate Extensions To Set Up Alternate MWIs for Extensions Setting Up Alternate MWIsTo Modify or Delete Alternate MWIs Convention Description ConventionsCisco.com Obtaining DocumentationProduct Documentation DVD Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-3105-15
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