Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE manual Understanding Feature Availability

Page 22

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the phone screen.

If you want to...

Then...

 

View the main menu

Press

on your phone and wait a few seconds for the menu to display.

 

Main menu topics include:

•About Your Cisco Unified IP Phone—Details about your phone

•How do I...?—Procedures for common phone tasks

•Calling Features—Descriptions and procedures for calling features

•Help—Tips on using and accessing Help

Learn about a button or

Press

, then quickly press a button or softkey.

softkey

 

 

 

 

 

 

 

 

 

Learn about a menu

Press

,

, or

to display a feature menu.

item

Highlight a menu item, then press

twice quickly.

 

 

 

Get help using Help

Press

twice quickly. Select the help topic you need.

Understanding Feature Availability

Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability.

You can access many features either by using a softkey or by pressing a line button. You can configure some features but your system administrator controls most of them.

Here are some details about using softkeys and line buttons to access features:

Feature

Softkey

Line Button Label and Icon

 

 

 

 

 

 

 

Call Back

CallBack

CallBack

 

 

 

 

 

 

 

 

 

Call Forward

CFwdALL

Forward All

 

 

 

 

 

 

 

 

 

Call Park

Park

Park

 

 

 

 

 

 

 

 

 

Call PickUp

PickUp

PickUp

 

 

 

 

 

 

 

 

 

Conference

Confrn

Conference

 

 

 

 

 

 

 

 

 

Conference List

ConfList

Conference List

 

 

 

 

 

 

 

 

 

Do Not Disturb

DND

Do Not Disturb

 

or

 

 

Do Not Disturb

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

End Call

EndCall

End Call

 

 

 

 

 

 

 

 

 

22

 

 

 

 

OL-16994-01

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Switching an In-Progress Call to Another Phone Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Using External Devices Safety and Performance InformationPower Outage Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7941G and 7941G-GEDescription Understanding Lines and Calls Description For more information, seeUnderstanding Line and Call Icons IconReceiving Intercom Calls, Understanding Phone Screen FeaturesCaller. See Placing or Receiving Intercom Calls, 18, and Viewing Multiple Calls, Understanding Feature Buttons and MenusCleaning the Phone Screen Menus,Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeFor more information If you want to Then See Using Cisco WebDialerPlacing a Call-Additional Options CorporateDirectory to log PersonalChoose Personal Address Book Web, page 68 Configuring Fast Dials onUsing Your Personal Address Book onAnswering a Call Tip Ending a CallAnswer Or EndCallUsing Hold and Resume Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages,Using Conference Features Making Conference CallsUsing Conference See Viewing or Removing Conference Participants,Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListIf you want to Then Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,If the OPickUp softkey or Other PickUp button is Picking Up a Redirected Call on Your PhoneIf the OPickUp softkey or Other PickUp button is not Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUsing Barge to Add Yourself to a Shared-Line Call Understanding Shared LinesUsing Barge Features Single-button and Multi-touch BargePreventing Others from Viewing or Barging a Shared-Line Call Press PrivateUsing BLF to Determine a Line State Tracing Suspicious Calls Making and Receiving Secure CallsPress Mcid or Malicious Call ID Prioritizing Critical Calls If you ThenUsing Cisco Extension Mobility See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, User Using a Handset, Headset, and SpeakerphonePreferences Audio Preferences Wideband Handset . If Using AutoAnswer Obtaining a HeadsetUsing Call Logs and Directories Using Call LogsState, Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Customizing Rings and Message Indicators, Accessing Voice MessagesSystem, Options Device Accessing Your User Options Web PagesIf you want to Then do this User Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Device Choose User Options Personal Address BookClick Delete Selected Choose User Options Fast DialsSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolSee Configuring Fast Dials on the Web, Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesServices Controlling User Settings on the WebChoose User Options User Settings Controlling Line Settings on the Web Click Line SettingsChange the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsIf you want to Then do this after you log Choose User Options Mobility Settings Remote Destinations Click Remote DestinationsUsing Cisco WebDialer Web Pages,Network Configuration MAC Address Phone number in a WebDialer-enabled online directoryUsing a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Index OL-16994-01 Page OL-16994-01 Page OL-16994-01 Page USA
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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