Page 58
| If you want to... | Then... | |
| Dial from a call log | 1. | Choose | > Missed Calls, Placed Calls, or Received Calls. |
| (while not on another | 2. | Highlight a call record. |
| call) |
| Note If the Details softkey appears, the call is the primary entry of a |
| |
| | | multiparty call. See the Tip section below. |
| | 3. | If you need to edit the displayed number, press EditDial followed by |
| | | << or >>. To delete the number, press EditDial followed by Delete. |
| | | (You may need to press the more softkey to display Delete.) |
| | 4. | Go off-hook to place the call. |
| | | | |
| Dial from a call log | 1. | Choose | > Missed Calls, Placed Calls, or Received Calls. |
| (while connected to | 2. | Highlight a call record. |
| another call) |
| Note If the Details softkey appears, the call is the primary entry of a |
| |
| | | multiparty call. See the Tip section below. |
3.If you need to edit the displayed number, press EditDial followed by << or >>. To delete the number, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.)
4.Press Dial.
5.Choose a menu item to handle the original call:
–Hold—Puts the first call on hold and dials the second.
–Transfer—Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.)
–Conference—Creates a conference call with all parties, including you. (Press Confrn or Conference again after dialing to complete the action.)
–EndCall—Disconnects the first call and dials the second.
| See if the line in the call | Look for Busy Lamp Field indicators. See Using BLF to Determine a Line |
| log is busy before placing | State, page 49. |
| a call to that line | | | |
| | | | |
| Place a call from a URL | 1. | Choose | > Missed Calls, Placed Calls, or Received Calls. |
| entry in a call log (SIP | 2. | Highlight the URL entry that you want to dial. |
| phones only) |
| 3. | If you need to edit the entry, press EditDial. |
| |
| | 4. | The | icon appears to indicate that you can begin editing |
| | | characters in the URL entry. |
| | 5. | Press Dial. |
| | | | |
| 58 | | | OL-16994-01 |
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Switching an In-Progress Call to Another Phone
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
Getting Started
Using this Guide
If you want to Then
Using External Devices
Safety and Performance Information
Power Outage
Finding Additional Information
Accessibility Features
Cisco Product Security Overview
Connecting Your Phone
Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
Adjusting the Footstand Optional
Headset Information
Registering with Taps
Audio Quality Subjective to the User
An Overview of Your Phone
Understanding Buttons and Hardware
Cisco Unified IP Phone 7961G and 7961G-GE
Cisco Unified IP Phone 7941G and 7941G-GE
Description
Understanding Lines and Calls
Description For more information, see
Understanding Line and Call Icons
Icon
Receiving Intercom Calls,
Understanding Phone Screen Features
Caller. See Placing or Receiving Intercom Calls,
18, and Viewing Multiple Calls,
Understanding Feature Buttons and Menus
Cleaning the Phone Screen
Menus,
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
For more information
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
For more information If you want to Then See
Using Cisco WebDialer
Placing a Call-Additional Options
Corporate
Directory to log
Personal
Choose Personal Address Book
Web, page 68
Configuring Fast Dials on
Using Your Personal
Address Book on
Answering a Call
Tip
Ending a Call
Answer
Or EndCall
Using Hold and Resume
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Viewing Multiple Calls
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
Press CFwdALL or Forward All
Using Do Not Disturb
Settings on the Web,
User Options Web Pages,
Using Conference Features
Making Conference Calls
Using Conference
See Viewing or Removing Conference Participants,
Using Join
Using cBarge
Viewing or Removing Conference Participants
See Using Conference,
Placing or Receiving Intercom Calls
Press ConfList or Conference List
If you want to Then
Speed Dialing
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Directory on Your Phone,
If the OPickUp softkey or Other PickUp button is
Picking Up a Redirected Call on Your Phone
If the OPickUp softkey or Other PickUp button is not
Storing and Retrieving Parked Calls
Using a Shared Line
Logging Out of Hunt Groups
Using Barge to Add Yourself to a Shared-Line Call
Understanding Shared Lines
Using Barge Features
Single-button and Multi-touch Barge
Preventing Others from Viewing or Barging a Shared-Line Call
Press Private
Using BLF to Determine a Line State
Tracing Suspicious Calls
Making and Receiving Secure Calls
Press Mcid or Malicious Call ID
Prioritizing Critical Calls
If you Then
Using Cisco Extension Mobility
See Switching an In-Progress Call to Another Phone,
Access Lists for Mobile Connect,
See Answering a Call,
See Placing a Call-Additional Options,
User
Using a Handset, Headset, and Speakerphone
Preferences Audio Preferences Wideband Handset . If
Using AutoAnswer
Obtaining a Headset
Using Call Logs and Directories
Using Call Logs
State,
Directory Dialing
Using Corporate Directory on Your Phone
Corporate Directory exact name can vary
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
Accessing Your User Options Web Pages,
Changing Phone Settings
Customizing Rings and Message Indicators
User Preferences Rings
User Preferences Contrast
Customizing the Phone Screen
User Preferences Background Images
Customizing Rings and Message Indicators,
Accessing Voice Messages
System,
Options Device
Accessing Your User Options Web Pages
If you want to Then do this
User Options Device
Choose User Options Device Click Service URL
Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
Choose User Options Device
Choose User Options Personal Address Book
Click Delete Selected
Choose User Options Fast Dials
Setting Up Speed Dials on the Web
Using the Address Book Synchronization Tool
See Configuring Fast Dials on the Web,
Click Speed Dials
Setting Up Phone Services on the Web
Click Phone Services
Services
Controlling User Settings on the Web
Choose User Options User Settings
Controlling Line Settings on the Web
Click Line Settings
Change the audible
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
If you want to Then do this after you log
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Using Cisco WebDialer
Web Pages,
Network Configuration MAC Address
Phone number in a WebDialer-enabled online directory
Using a Shared Line,
Understanding Additional Configuration Options
If you Then For more information
See Using Cisco Extension
See Using AutoAnswer,
See Using BLF to Determine a Line
Advanced Call Handling
General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
Using the Quality Reporting Tool
Viewing Phone Administration Data
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
Index
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OL-16994-01
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OL-16994-01
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USA