Page 55
Using a Handset, Headset, and Speakerphone
Using a Handset, Headset, and Speakerphone
You can use your phone with a handset, headset, or speakerphone.
If you want to... | Then... | | |
Use the handset | Lift it to go off-hook; replace it to go on-hook. | |
| The primary line is picked up even if a call is ringing on another |
| line. Ask your system administrator about options to | |
| automatically select the ringing line. | |
| If you need to change the wideband setting for your handset (for |
| example, if you change your handset), choose | |
| Preferences > Audio Preferences > Wideband Handset. If the |
| Wideband Handset setting shows as dimmed, then this setting is |
| not user controllable. | |
| | |
Use a headset | Press | to toggle headset mode on and off. You can use a headset |
| with all of the controls on your phone, including | and |
| . | | |
| If you use AutoAnswer, see Using AutoAnswer, page 56. |
If you use a headset that supports wideband, you might experience improved audio sensitivity if you enable the wideband setting on your phone (this setting is disabled by default). To access the
setting, choose > User Preferences > Audio Preferences > Wideband Headset. If the Wideband Headset setting shows as dimmed, then this setting is not user controllable.
| Check with your system administrator to be sure your phone | |
| system is configured to use wideband. If the system is not | |
| configured for wideband, you may not detect any additional audio |
| sensitivity even when using a wideband headset. To learn more | |
| about your headset, refer to the headset documentation or ask | |
| your system administrator for assistance. | |
| | | |
Use the speakerphone | Press | to toggle speakerphone mode on or off. | |
| Many of the actions you can take to dial a number or answer a call |
| will automatically trigger speakerphone mode, assuming that the | |
| handset is in its cradle and | is not lit. | |
| | | | |
Switch to the headset or | Press | or | , then hang up the handset. | |
speakerphone (from the | | | | | |
handset) during a call | | | | | |
| |
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) | 55 |
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Switching an In-Progress Call to Another Phone
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
Getting Started
Using this Guide
If you want to Then
Finding Additional Information
Safety and Performance Information
Power Outage
Using External Devices
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
Adjusting the Footstand Optional
Headset Information
Registering with Taps
Audio Quality Subjective to the User
Understanding Buttons and Hardware
An Overview of Your Phone
Cisco Unified IP Phone 7941G and 7941G-GE
Cisco Unified IP Phone 7961G and 7961G-GE
Description
Description For more information, see
Understanding Lines and Calls
Icon
Understanding Line and Call Icons
Receiving Intercom Calls,
Understanding Phone Screen Features
Caller. See Placing or Receiving Intercom Calls,
Menus,
Understanding Feature Buttons and Menus
Cleaning the Phone Screen
18, and Viewing Multiple Calls,
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
For more information
Corporate
Using Cisco WebDialer
Placing a Call-Additional Options
For more information If you want to Then See
Directory to log
Personal
Choose Personal Address Book
Address Book on
Configuring Fast Dials on
Using Your Personal
Web, page 68
Answering a Call
Or EndCall
Ending a Call
Answer
Tip
Using Hold and Resume
Switching Between Multiple Calls
Using Mute
Viewing Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
User Options Web Pages,
Using Do Not Disturb
Settings on the Web,
Press CFwdALL or Forward All
Making Conference Calls
Using Conference Features
See Viewing or Removing Conference Participants,
Using Conference
Using Join
Using cBarge
Press ConfList or Conference List
See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
If you want to Then
Directory on Your Phone,
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Speed Dialing
If the OPickUp softkey or Other PickUp button is
Picking Up a Redirected Call on Your Phone
If the OPickUp softkey or Other PickUp button is not
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Using Barge to Add Yourself to a Shared-Line Call
Single-button and Multi-touch Barge
Using Barge Features
Press Private
Preventing Others from Viewing or Barging a Shared-Line Call
Using BLF to Determine a Line State
Tracing Suspicious Calls
Making and Receiving Secure Calls
Press Mcid or Malicious Call ID
If you Then
Prioritizing Critical Calls
Using Cisco Extension Mobility
See Switching an In-Progress Call to Another Phone,
Access Lists for Mobile Connect,
See Answering a Call,
See Placing a Call-Additional Options,
User
Using a Handset, Headset, and Speakerphone
Preferences Audio Preferences Wideband Handset . If
Obtaining a Headset
Using AutoAnswer
Using Call Logs
Using Call Logs and Directories
State,
Directory Dialing
Using Corporate Directory on Your Phone
Corporate Directory exact name can vary
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
User Preferences Rings
Changing Phone Settings
Customizing Rings and Message Indicators
Accessing Your User Options Web Pages,
User Preferences Contrast
Customizing the Phone Screen
User Preferences Background Images
Customizing Rings and Message Indicators,
Accessing Voice Messages
System,
User Options Device
Accessing Your User Options Web Pages
If you want to Then do this
Options Device
If you want to Then do this after you log
Configuring Features and Services on the Web
Using Personal Directory on the Web
Choose User Options Device Click Service URL
Choose User Options Fast Dials
Choose User Options Personal Address Book
Click Delete Selected
Choose User Options Device
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
Click Speed Dials
See Configuring Fast Dials on the Web,
Click Phone Services
Setting Up Phone Services on the Web
Services
Controlling User Settings on the Web
Choose User Options User Settings
Click Line Settings
Controlling Line Settings on the Web
Change the audible
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
If you want to Then do this after you log
Click Remote Destinations
Choose User Options Mobility Settings Remote Destinations
Web Pages,
Using Cisco WebDialer
Phone number in a WebDialer-enabled online directory
Network Configuration MAC Address
Using a Shared Line,
Understanding Additional Configuration Options
If you Then For more information
Advanced Call Handling
See Using AutoAnswer,
See Using BLF to Determine a Line
See Using Cisco Extension
General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
Using the Quality Reporting Tool
Viewing Phone Administration Data
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
Index
OL-16994-01
Page
OL-16994-01
Page
OL-16994-01
Page
USA