Cisco Systems 7941G/7941G-GE manual Access Lists for Mobile Connect, See Answering a Call

Page 53

Advanced Call Handling

Managing Business Calls Using a Single Phone Number

With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle calls associated with your desktop phone number. A smartphone is a mobile phone with personal computer capabilities such as web browsing, email, address book, and calendar.

If you want to...

Then...

 

 

Configure Mobile Connect

Use the User Options web pages to set up remote destinations and

 

create access lists to allow or block calls from specific phone numbers

 

from being passed to the remote destinations. See Setting Up Phones

 

and Access Lists for Mobile Connect, page 75.

 

 

Answer a call using your

See Answering a Call, page 28.

cellular phone

 

 

 

 

Switch an in-progress call

See Switching an In-Progress Call to Another Phone, page 32.

between your desk phone

 

 

and cellular phone

 

 

 

 

 

Put a call that has been

1.

Press the Enterprise Hold (name may vary) softkey on the

picked up on a smartphone

 

smartphone.

on hold

 

The other party is placed on hold.

 

 

 

2.

On your smartphone, press the Resume (name may vary) softkey

 

 

on the smartphone. See Switching an In-Progress Call to Another

 

 

Phone, page 32.

 

 

Transfer a call that has been

1. Press the Enterprise Transfer (name may vary) softkey on the

picked up on a smartphone

 

smartphone.

to another number

2.

Dial your enterprise access code for transferring calls to initiate a

 

 

 

new call. The other party is placed on hold.

 

3.

Press the Enterprise Transfer softkey to complete the call transfer.

 

 

Initiate a conference call on

1. Press the Enterprise Conference (name may vary) softkey on the

a call that has been picked

 

smartphone.

up on a smartphone

2.

Dial your enterprise access code for conferencing to initiate a new

 

 

 

call. The other party is placed on hold.

 

3.

Press the Enterprise Conference softkey to complete the

 

 

conference set-up and include both callers in the conference.

 

 

 

Connect to Mobile Voice

1.

From any phone, dial your assigned Mobile Voice Access number.

Access

2.

Enter the number you are calling from, if prompted, and your PIN.

 

 

 

 

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3)

53

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Switching an In-Progress Call to Another Phone Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7961G and 7961G-GEDescription Description For more information, see Understanding Lines and CallsIcon Understanding Line and Call IconsCaller. See Placing or Receiving Intercom Calls, Understanding Phone Screen FeaturesReceiving Intercom Calls, Cleaning the Phone Screen Understanding Feature Buttons and Menus18, and Viewing Multiple Calls, Menus,Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerFor more information If you want to Then See CorporateChoose Personal Address Book PersonalDirectory to log Using Your Personal Configuring Fast Dials onWeb, page 68 Address Book onAnswering a Call Answer Ending a CallTip Or EndCallUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Making Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,If the OPickUp softkey or Other PickUp button is not Picking Up a Redirected Call on Your PhoneIf the OPickUp softkey or Other PickUp button is Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Press Mcid or Malicious Call ID Making and Receiving Secure CallsTracing Suspicious Calls If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Preferences Audio Preferences Wideband Handset . If Using a Handset, Headset, and SpeakerphoneUser Obtaining a Headset Using AutoAnswerUsing Call Logs Using Call Logs and DirectoriesState, Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsUser Preferences Background Images Customizing the Phone ScreenUser Preferences Contrast System, Accessing Voice MessagesCustomizing Rings and Message Indicators, If you want to Then do this Accessing Your User Options Web PagesOptions Device User Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logClick Delete Selected Choose User Options Personal Address BookChoose User Options Device Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebChoose User Options User Settings Controlling User Settings on the WebServices Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone number in a WebDialer-enabled online directory Network Configuration MAC AddressIf you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-16994-01 Page OL-16994-01 Page OL-16994-01 Page USA
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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