Cisco Systems 7961G/7961G-GE manual Basic Call Handling, Placing a Call-Basic Options, Tips

Page 24

Basic Call Handling

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Placing a Call—Basic Options

Here are some easy ways to place a call on your Cisco Unified IP Phone.

 

 

 

 

 

For more information,

If you want to...

Then...

 

 

see...

 

 

 

Place a call using the handset

Pick up the handset and enter a number.

An Overview of Your

 

 

 

 

 

Phone, page 15

 

 

 

 

Place a call using the

Press

and enter a number.

Using a Handset,

speakerphone

 

 

 

 

Headset, and

 

 

 

 

 

Speakerphone, page 55

 

 

 

 

Place a call using a headset

Press

and enter a number. Or if

Using a Handset,

 

is lit, press New Call and enter a number.

Headset, and

 

 

 

 

 

Speakerphone, page 55

 

 

 

Redial a number

Press Redial to dial the last number, or

Using Call Logs, page 57

 

press the Navigation button (with the

 

 

phone idle) to see your Placed Calls.

 

 

 

 

 

 

Place a call when another call

1.

Press Hold.

 

Using Hold and Resume,

is active (using the same line)

2.

Press New Call.

 

page 30

 

 

 

 

3.

Enter a number.

 

 

 

 

 

 

 

Dial from a call log

1.

Choose

> Missed Calls,

Using Call Logs, page 57

 

 

Received Calls, or Placed Calls.

 

 

2.

Select the listing or scroll to it and go

 

 

 

off-hook.

 

 

 

 

 

 

 

 

Tips

•You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook by lifting the handset or pressing Dial, , or .

•When you pre-dial, your phone tries to anticipate the number you are dialing by displaying matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, press the number, or scroll to it and go off-hook.

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Switching an In-Progress Call to Another Phone Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageUsing External Devices Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7941G and 7941G-GEDescription Understanding Lines and Calls Description For more information, seeUnderstanding Line and Call Icons IconUnderstanding Phone Screen Features Receiving Intercom Calls,Caller. See Placing or Receiving Intercom Calls, Understanding Feature Buttons and Menus Cleaning the Phone Screen18, and Viewing Multiple Calls, Menus,Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeeUsing Cisco WebDialer Placing a Call-Additional OptionsFor more information If you want to Then See CorporatePersonal Directory to logChoose Personal Address Book Configuring Fast Dials on Using Your PersonalWeb, page 68 Address Book onAnswering a Call Ending a Call AnswerTip Or EndCallUsing Hold and Resume Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUsing Do Not Disturb Settings on the Web,Press CFwdALL or Forward All User Options Web Pages,Using Conference Features Making Conference CallsUsing Conference See Viewing or Removing Conference Participants,Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone If the OPickUp softkey or Other PickUp button isIf the OPickUp softkey or Other PickUp button is not Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUsing Barge to Add Yourself to a Shared-Line Call Understanding Shared LinesUsing Barge Features Single-button and Multi-touch BargePreventing Others from Viewing or Barging a Shared-Line Call Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID Prioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone UserPreferences Audio Preferences Wideband Handset . If Using AutoAnswer Obtaining a HeadsetUsing Call Logs and Directories Using Call LogsState, Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Changing Phone Settings Customizing Rings and Message IndicatorsAccessing Your User Options Web Pages, User Preferences RingsCustomizing the Phone Screen User Preferences ContrastUser Preferences Background Images Accessing Voice Messages Customizing Rings and Message Indicators,System, Accessing Your User Options Web Pages If you want to Then do thisOptions Device User Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebChoose User Options Device Click Service URL If you want to Then do this after you logChoose User Options Personal Address Book Click Delete SelectedChoose User Options Device Choose User Options Fast DialsSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolSee Configuring Fast Dials on the Web, Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesControlling User Settings on the Web ServicesChoose User Options User Settings Controlling Line Settings on the Web Click Line SettingsChange the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsIf you want to Then do this after you log Choose User Options Mobility Settings Remote Destinations Click Remote DestinationsUsing Cisco WebDialer Web Pages,Network Configuration MAC Address Phone number in a WebDialer-enabled online directoryUnderstanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using AutoAnswer, See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Index OL-16994-01 Page OL-16994-01 Page OL-16994-01 Page USA
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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