Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE manual Using BLF to Determine a Line State

Page 49

Advanced Call Handling

Using BLF to Determine a Line State

Busy Lamp Field features (BLF) allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.

If you want to...

Then...

 

See the state of a line

Look for one of these indicators next to the line number:

listed in a call log or

Line is in-use.

directory

 

 

 

Line is idle.

 

Line is in Do Not Disturb state.

 

BLF indicator unavailable for this line.

 

 

See the state of a

Look for one of these indicators next to the line number:

speed-dial line

+

Line is in-use.

 

 

+

Line is idle.

 

+

Line is in Do Not Disturb state.

BLF indicator unavailable for this line.

Use BLF Pickup to

Press the BLF Pickup button

while the line is ringing.

answer a call ringing on

The call is redirected to the next available line on your phone. (If you want

a coworker’s phone

to specify a line, first press a line button, then press the BLF button.)

 

 

If your phone supports auto-pickup, the call connects automatically.

 

Otherwise, the call rings on your phone for you to answer.

 

Note If you press the BLF Pickup button when the monitored line is not

 

ringing, your phone will speed dial the line number.

Tips

•Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only).

•BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call).

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Switching an In-Progress Call to Another Phone Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7961G and 7961G-GEDescription Description For more information, see Understanding Lines and CallsIcon Understanding Line and Call IconsReceiving Intercom Calls, Understanding Phone Screen FeaturesCaller. See Placing or Receiving Intercom Calls, Cleaning the Phone Screen Understanding Feature Buttons and Menus18, and Viewing Multiple Calls, Menus,Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerFor more information If you want to Then See CorporateDirectory to log PersonalChoose Personal Address Book Using Your Personal Configuring Fast Dials onWeb, page 68 Address Book onAnswering a Call Answer Ending a CallTip Or EndCallUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Making Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,If the OPickUp softkey or Other PickUp button is Picking Up a Redirected Call on Your PhoneIf the OPickUp softkey or Other PickUp button is not Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Tracing Suspicious Calls Making and Receiving Secure CallsPress Mcid or Malicious Call ID If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, User Using a Handset, Headset, and SpeakerphonePreferences Audio Preferences Wideband Handset . If Obtaining a Headset Using AutoAnswerUsing Call Logs Using Call Logs and DirectoriesState, Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsUser Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Customizing Rings and Message Indicators, Accessing Voice MessagesSystem, If you want to Then do this Accessing Your User Options Web PagesOptions Device User Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logClick Delete Selected Choose User Options Personal Address BookChoose User Options Device Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebServices Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone number in a WebDialer-enabled online directory Network Configuration MAC AddressUsing a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Index OL-16994-01 Page OL-16994-01 Page OL-16994-01 Page USA
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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