Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE manual If you want to Then

Page 41

Basic Call Handling

Note If you log into your desk phone every day using your Extension Mobility profile, make sure that your system administrator configures your Extension Mobility profile to include the intercom feature.

If you want to...

Then...

 

 

 

 

 

Place an intercom call to a

Press

(intercom target line) and, after you hear the

preconfigured intercom target

intercom-alert tone, begin speaking.

 

 

 

 

Place an intercom call to any

Press

(intercom line). Enter the intercom target number or

intercom number

press a speed-dial number for your target. After you hear the

 

intercom-alert tone, begin speaking.

 

 

 

Receive an intercom call

When you hear the intercom-alert tone, handle the call in one of

 

these ways:

 

 

Listen to the message in one-way audio.

 

Speak to the caller by pressing

(active intercom line).

 

Press EndCall with the intercom call in focus.

 

 

 

 

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3)

41

Image 41
Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Switching an In-Progress Call to Another Phone Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7961G and 7961G-GEDescription Description For more information, see Understanding Lines and CallsIcon Understanding Line and Call IconsCaller. See Placing or Receiving Intercom Calls, Understanding Phone Screen FeaturesReceiving Intercom Calls, Cleaning the Phone Screen Understanding Feature Buttons and Menus18, and Viewing Multiple Calls, Menus,Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerFor more information If you want to Then See CorporateChoose Personal Address Book PersonalDirectory to log Using Your Personal Configuring Fast Dials onWeb, page 68 Address Book onAnswering a Call Answer Ending a CallTip Or EndCallUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Making Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using Conference Using Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,If the OPickUp softkey or Other PickUp button is not Picking Up a Redirected Call on Your PhoneIf the OPickUp softkey or Other PickUp button is Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Press Mcid or Malicious Call ID Making and Receiving Secure CallsTracing Suspicious Calls If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Preferences Audio Preferences Wideband Handset . If Using a Handset, Headset, and SpeakerphoneUser Obtaining a Headset Using AutoAnswerUsing Call Logs Using Call Logs and DirectoriesState, Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsUser Preferences Background Images Customizing the Phone ScreenUser Preferences Contrast System, Accessing Voice MessagesCustomizing Rings and Message Indicators, If you want to Then do this Accessing Your User Options Web PagesOptions Device User Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logClick Delete Selected Choose User Options Personal Address BookChoose User Options Device Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebChoose User Options User Settings Controlling User Settings on the WebServices Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone number in a WebDialer-enabled online directory Network Configuration MAC AddressIf you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-16994-01 Page OL-16994-01 Page OL-16994-01 Page USA
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