Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE manual Understanding SIP vs. Sccp

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An Overview of Your Phone

Feature	Softkey	Line Button Label and Icon

Group Pickup	GPickUp	Group PickUp

Hold	Hold	Hold

Hunt Group	HLog	Hunt Group		or
		Hunt Group


Malicious Call Identification	MCID	Malicious Call ID

Meet Me Conferencing	MeetMe	MeetMe

Mobility	Mobility	Mobility

New Call	New Call	New Call

Other PickUp	OPickUp	Other PickUp

Quality Reporting Tool	QRT	Quality Reporting Tool

Redial	Redial	Redial

Remove Last Conference	RmLstC	Remove Last Participant
Party

Transfer	Transfer	Transfer

Video Mode Command	VidMode	Video

Understanding SIP vs. SCCP

Your phone can be configured to work with one of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). Your system administrator determines this configuration.

Call features can vary depending on the protocol. This Phone Guide indicates which features are protocol-specific. To learn which protocol your phone is using, you can ask your system administrator

or you can choose > Model Information > Call Control Protocol on your phone.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Switching an In-Progress Call to Another Phone Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7961G and 7961G-GEDescription Description For more information, see Understanding Lines and CallsIcon Understanding Line and Call Icons Caller. See Placing or Receiving Intercom Calls, Understanding Phone Screen Features Receiving Intercom Calls, Menus, Understanding Feature Buttons and MenusCleaning the Phone Screen 18, and Viewing Multiple Calls,Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Using Cisco WebDialerPlacing a Call-Additional Options For more information If you want to Then SeeChoose Personal Address Book PersonalDirectory to log Address Book on Configuring Fast Dials onUsing Your Personal Web, page 68Answering a Call Or EndCall Ending a CallAnswer TipUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Using Do Not DisturbSettings on the Web, Press CFwdALL or Forward AllMaking Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsIf you want to Then Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingIf the OPickUp softkey or Other PickUp button is not Picking Up a Redirected Call on Your PhoneIf the OPickUp softkey or Other PickUp button is Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Press Mcid or Malicious Call ID Making and Receiving Secure CallsTracing Suspicious Calls If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Preferences Audio Preferences Wideband Handset . If Using a Handset, Headset, and SpeakerphoneUser Obtaining a Headset Using AutoAnswerUsing Call Logs Using Call Logs and DirectoriesState, Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages,User Preferences Background Images Customizing the Phone ScreenUser Preferences Contrast System, Accessing Voice MessagesCustomizing Rings and Message Indicators, User Options Device Accessing Your User Options Web PagesIf you want to Then do this Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Device Click Service URLChoose User Options Fast Dials Choose User Options Personal Address BookClick Delete Selected Choose User Options DeviceUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebChoose User Options User Settings Controlling User Settings on the WebServices Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone number in a WebDialer-enabled online directory Network Configuration MAC AddressIf you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, Advanced Call Handling See Using AutoAnswer,See Using BLF to Determine a Line See Using Cisco ExtensionSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-16994-01 Page OL-16994-01 Page OL-16994-01 Page USA

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