Viewing Multiple Calls

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your cellular phone or other remote destination.

If you want to...	Then...

Switch an in-progress	1.	Press the Mobility softkey and select Send call to mobile.
call on your desktop	2.	Answer the in-progress call on your cellular phone.
phone to a cellular	2.	Answer the in-progress call on your cellular phone.
phone to a cellular		The desktop phone line button turns red	and handset icons and
phone		The desktop phone line button turns red	and handset icons and
phone		the calling party number appear on the phone display. You cannot use

		same phone line for any other calls, but if your desk phone supports
		multiple lines, you can use another line to make or receive calls.

Switch an in-progress	1.	Hang up the call on your cellular phone to disconnect the cellular
call from a cellular		phone, but not the call.
phone to your desktop	2.	Press Resume on your desk phone within 4 seconds and start talking
phone	2.
phone		on the desk phone.
		on the desk phone.

Understanding how multiple calls are displayed on your phone can help you organize your call-handling efforts.

In standard viewing mode, your phone displays calls as follows for the highlighted line:

•Calls with the highest precedence and longest duration display at the top of the list.

•Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped near the top, and calls on hold are grouped last.

You can use these additional methods to view multiple calls on multiple lines:

If you want to...	Then...

View calls on another	1. Press	.
line	2. Immediately press the line button		.
	2. Immediately press the line button		.

Switch to call overview	Press	for the highlighted line.
mode	The phone switches to call overview mode, displaying one call per line. The

	displayed call is either the active call or the held call with the longest
	duration.
	To return to standard viewing mode, press			, then immediately press the
	line button.

32	OL-16994-01

7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.

Switching an In-Progress Call to Another Phone

If you want to...