Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE manual Logging Out of Hunt Groups, Using a Shared Line

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Advanced Call Handling

Tips

•You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details.

•Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7961G/GE that has a Cisco Unified IP Phone 7914 Expansion Module.

•You can dial directed call park numbers if you do not have Directed Call Park buttons. However, you will not be able to see the status of the directed call park number.

Logging Out of Hunt Groups

If your organization receives a large number of incoming calls, you might be a member of a hunt group. A hunt group includes a series of directory numbers that share the incoming call load. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group and directs the call to that phone.

When you are away from your phone, you can prevent hunt group calls from ringing your phone by logging out of hunt groups.

If you want to...

Then...

 

 

 

Log out of hunt groups to

Press HLog or Hunt Group. Your phone screen displays, “Logged

temporarily block hunt group

out of Hunt Group.”

calls

 

 

 

 

Log in to receive hunt group

Press HLog or Hunt Group. When logged in, the Hunt Group

calls

button

is lit.

 

 

 

Tip

Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.

Using a Shared Line

Your system administrator might ask you to use a shared line if you:

•Have multiple phones and want one phone number

•Share call-handling tasks with coworkers

•Handle calls on behalf of a manager

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3)

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Switching an In-Progress Call to Another Phone Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7961G and 7961G-GEDescription Description For more information, see Understanding Lines and CallsIcon Understanding Line and Call IconsUnderstanding Phone Screen Features Receiving Intercom Calls,Caller. See Placing or Receiving Intercom Calls, Cleaning the Phone Screen Understanding Feature Buttons and Menus18, and Viewing Multiple Calls, Menus,Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeePlacing a Call-Additional Options Using Cisco WebDialerFor more information If you want to Then See CorporatePersonal Directory to logChoose Personal Address Book Using Your Personal Configuring Fast Dials onWeb, page 68 Address Book onAnswering a Call Answer Ending a CallTip Or EndCallUsing Hold and Resume Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Making Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone If the OPickUp softkey or Other PickUp button isIf the OPickUp softkey or Other PickUp button is not Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Using Barge to Add Yourself to a Shared-Line CallSingle-button and Multi-touch Barge Using Barge FeaturesPress Private Preventing Others from Viewing or Barging a Shared-Line CallUsing BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Prioritizing Critical CallsUsing Cisco Extension Mobility Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone UserPreferences Audio Preferences Wideband Handset . If Obtaining a Headset Using AutoAnswerUsing Call Logs Using Call Logs and DirectoriesState, Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences RingsCustomizing the Phone Screen User Preferences ContrastUser Preferences Background Images Accessing Voice Messages Customizing Rings and Message Indicators,System, If you want to Then do this Accessing Your User Options Web PagesOptions Device User Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you logClick Delete Selected Choose User Options Personal Address BookChoose User Options Device Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebClick Speed Dials See Configuring Fast Dials on the Web,Click Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web ServicesChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectIf you want to Then do this after you log Click Remote Destinations Choose User Options Mobility Settings Remote DestinationsWeb Pages, Using Cisco WebDialerPhone number in a WebDialer-enabled online directory Network Configuration MAC AddressUnderstanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Index OL-16994-01 Page OL-16994-01 Page OL-16994-01 Page USA
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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