Cisco Systems 7931G manual Understanding Lines and Calls

Page 19

 

 

 

 

 

An Overview of Your Phone

 

 

 

 

 

 

 

 

 

 

 

For more information,

 

Item

Description

 

 

see...

 

 

 

 

 

 

15

4-way

Navigation button

 

 

Understanding Phone

 

navigation pad

Scroll up and down to see menus and highlight

Screen Features,

 

and Select

page 15

 

items

 

 

 

button (center)

 

 

 

 

Scroll left to open the Details view and see

 

 

 

 

 

 

 

 

directory numbers and features assigned to each

 

 

 

line button (when on call screen)

 

 

 

 

Scroll right to close the Details view

 

 

 

 

 

 

 

 

 

Select button—scroll to select a line using the

 

Understanding Phone

 

 

Navigation button, then:

 

 

Screen Features,

 

 

If the button is mapped to a directory number,

page 15

 

 

 

 

 

and:

 

 

 

 

 

The line is idle, press

to initiate a

 

 

 

 

new call.

 

 

 

 

 

An on-hold call is on the line, press

to

 

 

 

resume the call.

 

 

 

 

 

An active call is on the line, the Select

 

 

 

 

button has no effect.

 

 

 

 

 

If the button is mapped to a feature, press

 

 

 

 

to access the feature.

 

 

 

 

 

 

 

 

 

Understanding Lines and Calls

To avoid confusion about lines and calls, refer to these descriptions:

Lines—There are 24 programmable buttons (see Understanding Buttons and Hardware, page 9). Typically, your system administrator assigns some of these lines (up to 24) to be used as lines for making and receiving calls. Each corresponds to a directory number or intercom number that others can use to call you.

Some of your lines may share the same directory number, and others may have unique directory numbers. To see your phone lines, use the Navigation button to scroll through the list of programmable button display (see Understanding Phone Screen Features, page 15).

Buttons configured as lines display their assigned directory number and associated button number. For example, if you have directory number “3105” assigned to button 1, the line appears as 3105:01 on the phone screen. Each line also has an associated icon to help you identify its purpose (see Understanding Line and Call Icons, page 14).

Calls—Each line can support a single call. If multiple lines share a directory number, each line can still support one call each.

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

13

Image 19 Contents
Americas Headquarters Page Contents Using a Speakerphone Accessing Voice Messages OL-22334-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesOL-22334-01 Connecting Your Phone Registering with Taps Adjusting the Handset RestAudio Quality Subjective to the User Headset SupportOL-22334-01 Understanding Buttons and Hardware An Overview of Your PhoneOL-22334-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesUnderstanding Line and Call Icons, Icon reference, see Understanding Line and Call Icons,Accessing the Help System on Your Phone Accessing the Application MenuUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconTips Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeCorporate Directory Placing a Call-Additional OptionsChoose Personal Address Book Personal Directory to logAddress Book on Configuring Fast Dials onUsing Your Personal Web,If you want to Then For more information, see Answering a CallEndCall Using Hold and ResumeUsing a Single Phone Number Ending a CallToggle microphone on Press Toggle microphone off Using MuteSwitching an In-Progress Call to Another Phone Switching Between Multiple CallsVoice-Message System, Transferring CallsSending a Call to a Voice-Message System Forwarding Calls to Another Number Settings on the Web,User Options Web Pages, Using Do Not Disturb Choose User Options Device Using Conference FeaturesMaking Conference Calls Web Pages,Using Conference Using Join Using Meet-Me Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsIf you want to Then Speed Dialing Advanced Call HandlingDirectory on the Web, Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineWorking with Shared Lines Press Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls Advanced Call Handling Prioritizing Critical Calls Tracing Suspicious CallsIf you Then Using Cisco Extension Mobility Press Change Services EM Service name can varyServices Change Credentials If you want toPhone, See Switching an In-Progress Call to Another Phone,Cisco WebDialer, See Answering a Call,See Placing a Call-Additional Options, Tips OL-22334-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone OL-22334-01 See Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences RingsSettings User Preferences Contrast Settings User Preferences BrightnessCustomizing the Phone Screen Using Call Logs Using Call Logs and DirectoriesDirectories Missed Calls or Received Calls Directories Missed Calls , Placed Calls , orPress EditDial Directory Dialing Directories Corporate Directory exact name Using Corporate Directory on Your PhoneDirectories Personal Directory exact name Using Personal Directory on Your PhoneDirectories Personal Directory Personal Press Fast DialFast Dials System, Accessing Voice MessagesOL-22334-01 Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Click Add New Choose User Options Device Click Service URLCreate a PAB entry. See Using Your Personal Address Book on Click Delete SelectedUsing the Address Book Synchronization Tool Your Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Phone Services Setting Up Phone Services on the WebMessages Controlling User Settings on the WebServices Choose User Options User SettingsControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Automatically after fifteen seconds Settings Network Configuration MAC addressOL-22334-01 See Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using Cisco Extension Using a Shared Line,See Using AutoAnswer with a See Using BLF to Determine a LineGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-22334-01 Index FAC 21, 85 Fast Dials PAB OL-22334-01 Page OL-22334-01
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