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•If you make a mistake while dialing, press << to erase digits.
•If parties on a call hear a beep tone, the call may be monitored or recorded. Ask your system administrator for more information.
•Your phone may be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory entries. See your system administrator for more information.
Placing a Call—Additional Options
You can place calls using special features and services that may be available on your phone. See your system administrator for more information about these additional options.
| | | | | For more information, |
If you want to... | Then... | | | see... |
| | | | |
Place a call while another | 1. | Press | for a new line. The first | |
call is active (using a | | call is automatically placed on hold. | page 24 |
different line) | 2. | Enter a number. | |
| |
| | |
Speed dial a number | Do one of the following: | Speed Dialing, page 37 |
| • | Press | ( | ). | |
| • | Use the Abbreviated Dial feature. | |
| • | Use the Fast Dial feature. | |
| | | | | |
Dial from a corporate | 1. | Press | ( | ) > Directories > | Using Call Logs, page 59 |
directory on your phone | | Corporate Directory | |
| | (name can vary). | |
| 2. | Enter a name and press Search. | |
| 3. | Highlight a listing and go off-hook. | |
| | | |
Use Cisco CallBack to receive | 1. | Press CallBack while listening to the | Your system |
notification when a busy or | | busy tone or ring sound. | administrator |
ringing extension is available | 2. | Hang up. Your phone alerts you | |
| |
| | when the line is free. | |
| 3. | Place the call again. | |
| Note The CallBack feature is disabled on | |
| | a Call Chaperone user’s Cisco | |
| | Unified IP Phone when the calls are | |
| | being chaperoned. | |
| | |
See if a line associated with a | Look for Busy Line Feature indicators. | Using BLF to Determine a |
speed-dial is busy before | | | | | Line State, page 43 |
placing a call to that line | | | | | |
| | | | | |
20 | | | | | OL-22334-01 |
Contents
Americas Headquarters
Page
Contents
Using a Speakerphone
Accessing Voice Messages
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If you want to Then
Using this Guide
Getting Started
Using External Devices
Safety and Performance Information
Power Outage
Finding Additional Information
Accessibility Features
Cisco Product Security Overview
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Connecting Your Phone
Adjusting the Handset Rest
Registering with Taps
Headset Support
Audio Quality Subjective to the User
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An Overview of Your Phone
Understanding Buttons and Hardware
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Description See
For more information
Understanding Lines and Calls
Understanding Line and Call Icons
Icon Line or call state Description
Understanding Phone Screen Features
Tip
Icon reference, see Understanding Line and Call Icons,
Understanding Line and Call Icons,
Understanding Feature Availability
Accessing the Application Menu
Accessing the Help System on Your Phone
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
Tips
Placing a Call-Additional Options
Corporate Directory
Personal Directory to log
Choose Personal Address Book
Web,
Configuring Fast Dials on
Using Your Personal
Address Book on
Answering a Call
If you want to Then For more information, see
Ending a Call
Using Hold and Resume
Using a Single Phone Number
EndCall
Using Mute
Toggle microphone on Press Toggle microphone off
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Voice-Message System,
Sending a Call to a Voice-Message System
User Options Web Pages,
Settings on the Web,
Forwarding Calls to Another Number
Using Do Not Disturb
Web Pages,
Using Conference Features
Making Conference Calls
Choose User Options Device
Using Conference
Using Join
Using Meet-Me
Viewing or Removing Conference Participants
See Using Conference,
Placing or Receiving Intercom Calls
Press ConfList or Conference List
If you want to Then
Advanced Call Handling
Speed Dialing
Personal Directory on the Web,
Directory on the Web,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Working with Shared Lines
Using a Shared Line
Understanding Shared Lines
Using BLF to Determine a Line State
Press Private
Making and Receiving Secure Calls
Advanced Call Handling
If you Then
Tracing Suspicious Calls
Prioritizing Critical Calls
Using Cisco Extension Mobility
If you want to
Services EM Service name can vary
Services Change Credentials
Press Change
See Answering a Call,
See Switching an In-Progress Call to Another Phone,
Cisco WebDialer,
Phone,
See Placing a Call-Additional Options,
Tips
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Using a Headset
Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Speakerphone
Using Wideband with your Headset
Using AutoAnswer with a Headset or Speakerphone
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Settings User Preferences Rings
Changing Phone Settings
Customizing Rings and Message Indicators
See Accessing Your User Options Web Pages,
Customizing the Phone Screen
Settings User Preferences Brightness
Settings User Preferences Contrast
Using Call Logs and Directories
Using Call Logs
Press EditDial
Directories Missed Calls , Placed Calls , or
Directories Missed Calls or Received Calls
Directory Dialing
Using Corporate Directory on Your Phone
Directories Corporate Directory exact name
Using Personal Directory on Your Phone
Directories Personal Directory exact name
Fast Dials
Press Fast Dial
Directories Personal Directory Personal
Accessing Voice Messages
System,
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If you want to Then do this
Using the User Options Web Pages
Accessing Your User Options Web Pages
Options Device
If you want to Then do this after you log
Configuring Features and Services on the Web
Using Personal Directory on the Web
Choose User Options Personal Address Book
Click Delete Selected
Choose User Options Device Click Service URL
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials Click Add New
Using the Address Book Synchronization Tool
Click Speed Dials
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Your Phone,
Setting Up Phone Services on the Web
Click Phone Services
Choose User Options User Settings
Controlling User Settings on the Web
Services
Messages
Controlling Line Settings on the Web
Click Line Settings
Change the audible
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Using Cisco WebDialer
Settings Network Configuration MAC address
Automatically after fifteen seconds
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If you Then For more information
Understanding Additional Configuration Options
See Using a Shared Line,
See Using BLF to Determine a Line
Using a Shared Line,
See Using AutoAnswer with a
See Using Cisco Extension
Symptom Explanation
Troubleshooting Your Phone
General Troubleshooting
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
Cisco One-Year Limited Hardware Warranty Terms
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Index
FAC 21, 85 Fast Dials
PAB
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Page
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