Cisco Systems 7931G manual Advanced Call Handling

Page 51

Advanced Call Handling

–When end-to-end nonsecure media is established through the Real-Time Protocol (RTP) and the call status is nonsecure, the phone plays the nonsecure indication tone (six short beeps with brief pauses). (This capability is a change with this release.)

If the Play Secure Indication Tone option is disabled (False), no tone is played.

•Nonprotected call—The phone does not have a “Protected Device” status in Unified CM. No secure or nonsecure indication tone is played.

•Nonsecure call—The phone is not protected on the Unified CM server and the call status is nonsecure.

For more information, see your system administrator.

If you want to...	Then...

Check the security level of a call	Look for a security icon in the top right corner of the call
or conference	activity area, next to the call duration timer:
	Authenticated call or conference
	Encrypted call or conference
	Non-secure call or conference

Verify that the phone connection	Listen for a secure indication tone at the beginning of the call:
(call status) is secure.	• Secure call status—If the phone is protected, the “Play
	• Secure call status—If the phone is protected, the “Play
	Secure Indication Tone” is enabled, and the call status is
	secure, a secure indication tone plays on the protected
	phone at the beginning of a call (three long beeps with
	pauses). The lock icon is also present to indicate that the
	call is secure.
	• Nonsecure call status—If the phone is protected, the “Play
	Secure Indication Tone” is enabled, and the call status is
	nonsecure, a nonsecure indication tone plays on the
	protected phone at the beginning of a call (six short beeps
	with brief pauses). The play arrow icon is also present to
	indicate that the call is not secure.
	For more information, see your system administrator.

Determine if secure calls can be	Contact your system administrator.
made in your company

Note There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator.

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

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Contents

Americas Headquarters Page Contents Using a Speakerphone Accessing Voice Messages OL-22334-01 Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesOL-22334-01 Connecting Your Phone Registering with Taps Adjusting the Handset RestAudio Quality Subjective to the User Headset SupportOL-22334-01 Understanding Buttons and Hardware An Overview of Your PhoneOL-22334-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesUnderstanding Line and Call Icons, Icon reference, see Understanding Line and Call Icons,Accessing the Application Menu Accessing the Help System on Your PhoneUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconTips Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeCorporate Directory Placing a Call-Additional OptionsChoose Personal Address Book Personal Directory to logAddress Book on Configuring Fast Dials onUsing Your Personal Web,If you want to Then For more information, see Answering a CallEndCall Using Hold and ResumeUsing a Single Phone Number Ending a CallToggle microphone on Press Toggle microphone off Using MuteSwitching an In-Progress Call to Another Phone Switching Between Multiple CallsVoice-Message System, Transferring CallsSending a Call to a Voice-Message System Settings on the Web, Forwarding Calls to Another NumberUser Options Web Pages, Using Do Not Disturb Choose User Options Device Using Conference FeaturesMaking Conference Calls Web Pages,Using Conference Using Join Using Meet-Me Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsIf you want to Then Speed Dialing Advanced Call HandlingDirectory on the Web, Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Understanding Shared LinesWorking with Shared Lines Press Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls Advanced Call Handling Tracing Suspicious Calls Prioritizing Critical CallsIf you Then Using Cisco Extension Mobility Press Change Services EM Service name can varyServices Change Credentials If you want toPhone, See Switching an In-Progress Call to Another Phone,Cisco WebDialer, See Answering a Call,See Placing a Call-Additional Options, Tips OL-22334-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone OL-22334-01 See Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences RingsSettings User Preferences Brightness Settings User Preferences ContrastCustomizing the Phone Screen Using Call Logs Using Call Logs and DirectoriesDirectories Missed Calls , Placed Calls , or Directories Missed Calls or Received CallsPress EditDial Directory Dialing Directories Corporate Directory exact name Using Corporate Directory on Your PhoneDirectories Personal Directory exact name Using Personal Directory on Your PhonePress Fast Dial Directories Personal Directory PersonalFast Dials System, Accessing Voice MessagesOL-22334-01 Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Click Add New Choose User Options Device Click Service URLCreate a PAB entry. See Using Your Personal Address Book on Click Delete SelectedUsing the Address Book Synchronization Tool Your Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Phone Services Setting Up Phone Services on the WebMessages Controlling User Settings on the WebServices Choose User Options User SettingsControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Automatically after fifteen seconds Settings Network Configuration MAC addressOL-22334-01 Understanding Additional Configuration Options See Using a Shared Line,If you Then For more information See Using Cisco Extension Using a Shared Line,See Using AutoAnswer with a See Using BLF to Determine a LineTroubleshooting Your Phone General TroubleshootingSymptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-22334-01 Index FAC 21, 85 Fast Dials PAB OL-22334-01 Page OL-22334-01

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