Cisco Systems 7931G manual Accessing Voice Messages, System

Page 71

Accessing Voice Messages

To access voice messages, use the Messages button ( ) > Messages.

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message service.

If you want to...

Then...

 

 

Set up and personalize

Press

(

) > Messages and follow the voice instructions.

your voice message

If a menu appears on your phone screen, choose an appropriate menu item.

service

 

 

 

 

 

 

 

Check for your new

Look for:

 

 

voice messages

• A steady red light on your handset. (This indicator can vary.

 

 

See Customizing Rings and Message Indicators, page 57.)

•A message waiting icon and text message on your phone screen.

Note The red light and message waiting icon display only when you have a message on your primary line, even if you receive voice messages on other lines.

 

Listen for:

 

 

• A stutter tone from your handset, headset, or speakerphone when you

 

place a call.

 

 

Note The stutter tone is line-specific. You hear it only when using the line

 

 

with the waiting message.

 

 

 

 

Listen to your voice

Press

 

messages or access the

Depending on your voice message service, doing this either auto-dials the

 

voice messages menu

 

message service or provides a menu on your touchscreen.

 

 

 

 

When you connect to a voice message service, the line that has a voice

 

 

message is selected by default. If more than one line has a voice mail, the

 

 

first available line is selected. Ask your system administrator about options

 

to connect to the voice message service all of the time on the primary line.

 

 

Send a call to a voice

Press iDivert. For more information, see Sending a Call to a Voice-Message

message system

System, page 28.

 

 

 

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

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Contents Americas Headquarters Page Contents Using a Speakerphone Accessing Voice Messages OL-22334-01 If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesOL-22334-01 Connecting Your Phone Registering with Taps Adjusting the Handset RestAudio Quality Subjective to the User Headset SupportOL-22334-01 Understanding Buttons and Hardware An Overview of Your PhoneOL-22334-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesUnderstanding Line and Call Icons, Icon reference, see Understanding Line and Call Icons,Understanding Feature Availability Accessing the Application MenuAccessing the Help System on Your Phone Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconTips Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeCorporate Directory Placing a Call-Additional OptionsChoose Personal Address Book Personal Directory to logAddress Book on Configuring Fast Dials onUsing Your Personal Web,If you want to Then For more information, see Answering a CallEndCall Using Hold and ResumeUsing a Single Phone Number Ending a CallToggle microphone on Press Toggle microphone off Using MuteSwitching an In-Progress Call to Another Phone Switching Between Multiple CallsVoice-Message System, Transferring CallsSending a Call to a Voice-Message System User Options Web Pages, Settings on the Web,Forwarding Calls to Another Number Using Do Not Disturb Choose User Options Device Using Conference FeaturesMaking Conference Calls Web Pages,Using Conference Using Join Using Meet-Me Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsIf you want to Then Speed Dialing Advanced Call HandlingDirectory on the Web, Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Working with Shared Lines Using a Shared LineUnderstanding Shared Lines Press Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls Advanced Call Handling If you Then Tracing Suspicious CallsPrioritizing Critical Calls Using Cisco Extension Mobility Press Change Services EM Service name can varyServices Change Credentials If you want toPhone, See Switching an In-Progress Call to Another Phone,Cisco WebDialer, See Answering a Call,See Placing a Call-Additional Options, Tips OL-22334-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone OL-22334-01 See Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences RingsCustomizing the Phone Screen Settings User Preferences BrightnessSettings User Preferences Contrast Using Call Logs Using Call Logs and DirectoriesPress EditDial Directories Missed Calls , Placed Calls , orDirectories Missed Calls or Received Calls Directory Dialing Directories Corporate Directory exact name Using Corporate Directory on Your PhoneDirectories Personal Directory exact name Using Personal Directory on Your PhoneFast Dials Press Fast DialDirectories Personal Directory Personal System, Accessing Voice MessagesOL-22334-01 Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Click Add New Choose User Options Device Click Service URLCreate a PAB entry. See Using Your Personal Address Book on Click Delete SelectedUsing the Address Book Synchronization Tool Your Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Phone Services Setting Up Phone Services on the WebMessages Controlling User Settings on the WebServices Choose User Options User SettingsControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Automatically after fifteen seconds Settings Network Configuration MAC addressOL-22334-01 If you Then For more information Understanding Additional Configuration OptionsSee Using a Shared Line, See Using Cisco Extension Using a Shared Line,See Using AutoAnswer with a See Using BLF to Determine a LineSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms OL-22334-01 Index FAC 21, 85 Fast Dials PAB OL-22334-01 Page OL-22334-01
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