Here are some details about using softkeys and line buttons to access features.
Feature | Softkey | Line Button Label and Icon |
| | |
CallBack | CallBack | CallBack |
| | |
Call Forward | CFwdALL | Forward All |
| | |
Call Park | Park | Park |
| | |
Call PickUp | PickUp | PickUp |
| | |
Conference | Confrn | Conference |
| | |
Conference List | ConfList | Conference List |
| | |
Do Not Disturb | DND | Do Not Disturb |
| | |
End Call | EndCall | End Call |
| | |
Group PickUp | GPickUp | Group PickUp |
| | |
Hold | Hold | button |
| | |
Hunt Group | HLog | Hunt Group |
| | |
Malicious Call Identification | MCID | Malicious Call ID |
| | |
Meet Me Conferencing | MeetMe | MeetMe |
| | |
Mobility | Mobility | Mobility |
| | |
New Call | New Call | New Call |
| | |
Other PickUp | OPickUp | Other PickUp |
| | |
Redial | Redial | button |
| | |
Remove Last Conference Participant | RmLstC | Remove Last Participant |
| | |
Transfer | Transfer | button |
| | |
Video Support | VidMode | Video |
| | |
Understanding SIP vs. SCCP
Your phone can be configured to work with one of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). Your system administrator determines
this configuration.
Phone features can vary depending on the protocol. This Phone Guide indicates which features are protocol-specific. To learn which protocol your phone is using, you can ask your system administrator.
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Page
Contents
Using a Speakerphone
Accessing Voice Messages
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Using this Guide
Getting Started
If you want to Then
Safety and Performance Information
Power Outage
Using External Devices
Finding Additional Information
Accessibility Features
Cisco Product Security Overview
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Connecting Your Phone
Adjusting the Handset Rest
Registering with Taps
Headset Support
Audio Quality Subjective to the User
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An Overview of Your Phone
Understanding Buttons and Hardware
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Description See
For more information
Understanding Lines and Calls
Understanding Line and Call Icons
Icon Line or call state Description
Understanding Phone Screen Features
Tip
Icon reference, see Understanding Line and Call Icons,
Understanding Line and Call Icons,
Accessing the Application Menu
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
Tips
Placing a Call-Additional Options
Corporate Directory
Personal Directory to log
Choose Personal Address Book
Configuring Fast Dials on
Using Your Personal
Web,
Address Book on
Answering a Call
If you want to Then For more information, see
Using Hold and Resume
Using a Single Phone Number
Ending a Call
EndCall
Using Mute
Toggle microphone on Press Toggle microphone off
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Voice-Message System,
Sending a Call to a Voice-Message System
Settings on the Web,
Forwarding Calls to Another Number
User Options Web Pages,
Using Do Not Disturb
Using Conference Features
Making Conference Calls
Web Pages,
Choose User Options Device
Using Conference
Using Join
Using Meet-Me
See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
Press ConfList or Conference List
If you want to Then
Advanced Call Handling
Speed Dialing
Personal Directory on the Web,
Directory on the Web,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Working with Shared Lines
Using BLF to Determine a Line State
Press Private
Making and Receiving Secure Calls
Advanced Call Handling
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
Using Cisco Extension Mobility
Services EM Service name can vary
Services Change Credentials
If you want to
Press Change
See Switching an In-Progress Call to Another Phone,
Cisco WebDialer,
See Answering a Call,
Phone,
See Placing a Call-Additional Options,
Tips
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Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
Using a Speakerphone
Using Wideband with your Headset
Using AutoAnswer with a Headset or Speakerphone
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Changing Phone Settings
Customizing Rings and Message Indicators
Settings User Preferences Rings
See Accessing Your User Options Web Pages,
Settings User Preferences Brightness
Settings User Preferences Contrast
Customizing the Phone Screen
Using Call Logs and Directories
Using Call Logs
Directories Missed Calls , Placed Calls , or
Directories Missed Calls or Received Calls
Press EditDial
Directory Dialing
Using Corporate Directory on Your Phone
Directories Corporate Directory exact name
Using Personal Directory on Your Phone
Directories Personal Directory exact name
Press Fast Dial
Directories Personal Directory Personal
Fast Dials
Accessing Voice Messages
System,
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Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
Options Device
Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
Choose User Options Personal Address Book
Choose User Options Device Click Service URL
Create a PAB entry. See Using Your Personal Address Book on
Click Delete Selected
Choose User Options Fast Dials Click Add New
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Click Speed Dials
Your Phone,
Setting Up Phone Services on the Web
Click Phone Services
Controlling User Settings on the Web
Services
Choose User Options User Settings
Messages
Controlling Line Settings on the Web
Click Line Settings
Change the audible
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Using Cisco WebDialer
Settings Network Configuration MAC address
Automatically after fifteen seconds
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Understanding Additional Configuration Options
See Using a Shared Line,
If you Then For more information
Using a Shared Line,
See Using AutoAnswer with a
See Using BLF to Determine a Line
See Using Cisco Extension
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
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Index
FAC 21, 85 Fast Dials
PAB
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Page
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