Cisco Systems 7931G Advanced Call Handling, Using a Shared Line, See Using AutoAnswer with a

Page 90

If you...	Then...	For more information...

Share phones or office	Consider using:	Ask your system administrator
space with coworkers	• Call Park to store and retrieve	about these features and see:
	• Call Park to store and retrieve
	calls without using the transfer	•	Advanced Call Handling,
	feature.		page 37.
	• Call Pickup to answer calls ringing	• Using a Shared Line, page 42.
	on another phone.	•	Using Cisco Extension
		•	Using Cisco Extension
	• A shared line to view coworkers’		Mobility, page 47.
	calls.
	• Cisco Extension Mobility to apply
	your phone number and user
	profile to a shared
	Cisco Unified IP Phone.

Answer calls frequently	Ask your system administrator to set	See Using AutoAnswer with a
or handle calls on	up the AutoAnswer feature for your	Headset or Speakerphone,
someone’s behalf	phone.	page 55.

Need to make video	Consider using Cisco Unified Video	Contact your system
calls	Advantage, which enables you to make	administrator for additional
	video calls using your Cisco Unified	assistance and see the
	IP Phone, your personal computer, and	Cisco Unified VT Advantage
	an external video camera.	Quick Start Guide and User
		Guide.

Determine the state of a	Ask your administrator to set up the	See Using BLF to Determine a Line
phone line associated	Busy Lamp Field (BLF) feature for	State, page 43.
with a speed-dial	your phone.
button on your phone

Want to temporarily	Ask your system administrator about	See Using Cisco Extension
apply your phone	the Cisco Extension Mobility Service.	Mobility, page 47.
number and settings to
a shared
Cisco Unified IP Phone

84	OL-22334-01

Image 90

Contents

Americas Headquarters Page Contents Using a Speakerphone Accessing Voice Messages OL-22334-01 Using this Guide Getting StartedIf you want to Then Using External Devices Safety and Performance InformationPower Outage Finding Additional InformationAccessibility Features Cisco Product Security OverviewOL-22334-01 Connecting Your Phone Adjusting the Handset Rest Registering with TapsHeadset Support Audio Quality Subjective to the UserOL-22334-01 An Overview of Your Phone Understanding Buttons and HardwareOL-22334-01 Description See For more information Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Phone Screen Features TipIcon reference, see Understanding Line and Call Icons, Understanding Line and Call Icons,Accessing the Application Menu Accessing the Help System on Your PhoneUnderstanding Feature Availability Feature Softkey Line Button Label and Icon Understanding SIP vs. SccpIf you want to Then See Basic Call HandlingPlacing a Call-Basic Options TipsPlacing a Call-Additional Options Corporate DirectoryPersonal Directory to log Choose Personal Address BookWeb, Configuring Fast Dials onUsing Your Personal Address Book onAnswering a Call If you want to Then For more information, seeEnding a Call Using Hold and ResumeUsing a Single Phone Number EndCallUsing Mute Toggle microphone on Press Toggle microphone offSwitching Between Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Voice-Message System,Sending a Call to a Voice-Message System Settings on the Web, Forwarding Calls to Another NumberUser Options Web Pages, Using Do Not Disturb Web Pages, Using Conference FeaturesMaking Conference Calls Choose User Options DeviceUsing Conference Using Join Using Meet-Me Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListIf you want to Then Advanced Call Handling Speed DialingPersonal Directory on the Web, Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Understanding Shared LinesWorking with Shared Lines Using BLF to Determine a Line State Press PrivateMaking and Receiving Secure Calls Advanced Call Handling Tracing Suspicious Calls Prioritizing Critical CallsIf you Then Using Cisco Extension Mobility If you want to Services EM Service name can varyServices Change Credentials Press ChangeSee Answering a Call, See Switching an In-Progress Call to Another Phone,Cisco WebDialer, Phone,See Placing a Call-Additional Options, Tips OL-22334-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using a Speakerphone Using Wideband with your HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22334-01 Settings User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators See Accessing Your User Options Web Pages,Settings User Preferences Brightness Settings User Preferences ContrastCustomizing the Phone Screen Using Call Logs and Directories Using Call LogsDirectories Missed Calls , Placed Calls , or Directories Missed Calls or Received CallsPress EditDial Directory Dialing Using Corporate Directory on Your Phone Directories Corporate Directory exact nameUsing Personal Directory on Your Phone Directories Personal Directory exact namePress Fast Dial Directories Personal Directory PersonalFast Dials Accessing Voice Messages System,OL-22334-01 If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookClick Delete Selected Choose User Options Device Click Service URLCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast Dials Click Add NewUsing the Address Book Synchronization Tool Click Speed Dials Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Your Phone,Setting Up Phone Services on the Web Click Phone ServicesChoose User Options User Settings Controlling User Settings on the WebServices MessagesControlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Settings Network Configuration MAC address Automatically after fifteen secondsOL-22334-01 Understanding Additional Configuration Options See Using a Shared Line,If you Then For more information See Using BLF to Determine a Line Using a Shared Line,See Using AutoAnswer with a See Using Cisco ExtensionTroubleshooting Your Phone General TroubleshootingSymptom Explanation Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-22334-01 Index FAC 21, 85 Fast Dials PAB OL-22334-01 Page OL-22334-01

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