AT&T 1480 user manual If messages are incomplete, If you have difficulty hearing messages

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1480_book_1ATT 2/25 2/25/02 10:30 AM Page 31

IN CASE OF DIFFICULTY

If messages are incomplete:

If a caller leaves a very long message, part of it may be lost when the system disconnects the call after three minutes.

If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.

If the system’s memory becomes full during a message, the system stops recording and disconnects the call. Check that all old messages have been deleted by pressing an MBOX/STOP button.

If you have difficulty hearing messages:

Check the volume setting.

If the system does not answer after the correct number of rings:

Make sure that the answering system is on.

If Toll Saver is on, the number of rings changes to two when you have new messages waiting.

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system answers after 10 rings.

If CL appears in the Message Window:

You need to reset the clock.

If the system does not respond to commands from a remote ouch tone phone:

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

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Contents Draft 2/25/02 Part 1 Important Product InformationAdvanced American Telephones. All rights reserved Contents Choosing the Best Location Before YOU BeginAbout the Base and the Charger About Caller ID with Call WaitingAbout Call History Base Installation InstallationTable/Desk Wall Mount Installation Mount the base on the wall Handset Charger Installation Install the handset batteryCharge the handset battery Set the phone for tone or pulse dialing base onlyBelt Clip HeadsetTelephone Operation Telephone Operation Handset Ringer Style/Battery Save Temporary Tone Dialing Base or HandsetOperating Range Display Screen Messages Handset and BaseTelephone Directory Store a Number/Name in the DirectoryEdit a Number/Name Stored in the Directory Edit Dial EraseDelete a Number/Name Stored in the Directory Dial a Number from the DirectoryCaller ID Operation Review Call HistoryDelete a Specific Call Delete Records from Call HistoryDial a Displayed Number Delete All CallsStore a Call History Record in the Directory Turn Off the Base NEW Call IndicatorDisplay Screen Messages Set the Clock Audible IndicatorsAnswering System Operation About MailboxesRecord Your Announcement Press Uuntil you hear Change announcementAnswering System Feature Setup Feature SummaryListen to, Save & Delete Messages Adjust Playback VolumePlay Messages Record a Memo Call Screening/InterceptMessage Window Display Connect with the Answering System Remote Access CommandsVoice Menu Turn system off End remote access callRecord memo Turn system onCharge the Handset Battery Pack BatteriesReplacing the Handset Battery Pack Case of Difficulty If the phone does not ring when you receive a callIf the phone doesn’t work at all, check these items first If you hear other calls while using your phone If you lose a call after changing channelsIf you have difficulty hearing messages If messages are incompleteIf CL appears in the Message Window If your outgoing announcement isn’t clear If callers cannot leave messages in Mailbox 2 orRemote Commands Answering SystemPress Machine off press #0again