Nortel Networks Norstar Voice Mail 4.0 About the virtual Fax line, Your Personal mailbox greeting

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2Norstar Voice Mail FAX User Guide

About the virtual Fax line

A line can be assigned to a mailbox to act as a virtual fax line. Any Fax messages sent to the virtual fax line bypass the greeting and Automated Attendant. The Fax message is sent immediately to your mailbox. This Fax message is accessed in the same way that you access other Fax messages. For more information about accessing Fax messages, refer to "Receiving a Fax message" on page 4.

See your System Coordinator for the telephone number of your virtual fax line. Then you can advise people of your new fax line number.

Your Personal mailbox greeting

In your Personal mailbox greeting, you must inform callers that they can leave Fax messages in your mailbox. Also inform callers that they must be calling from a fax machine telephone to send you a Fax message. The caller must press °and START/SEND on the fax machine. Norstar Voice Mail automatically receives and stores the Fax message in your mailbox. For example:

“Hello. You have reached Brian Purdy with Ideal Office Machines. I am in the office today, but I am currently away from the phone. Please leave your name, telephone number and a brief message after the tone.

If you want to send me a fax and you are calling from a fax machine telephone, press °and then press the START/SEND button on the fax machine.”

For more information about Personal mailbox greetings, refer to the Norstar Voice Mail User Guide or ask your System Coordinator.

FAX User Guide

P0886631 Issue 1.0

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Contents Norstar Voice Mail 4.0 FAX User Guide Page Contents Ii Contents FAX User Guide Norstar Voice Mail FAX User Guide Learning about the Norstar Voice Mail FAX optionAbout the virtual Fax line Your Personal mailbox greetingRecording a Greeting Receiving a Fax message RetryRetry Play Play REC Admin MSGRetrieving Fax messages Setting the Preset fax machine Transferring a Fax message to your mailboxGreet Pswd Quit EXT Retry ADDPrinting Fax messages Printing all the new or saved Fax messages in your mailboxNEW Saved Othr ManuPreset Manu Printing a Fax message REC Admin Copy Erase NextTo print a Fax message using the Other option Press ƒ·⁄ Printing a Fax message using the Manual option Fax cover sheet Fax forward coverSending Fax messages Forwarding a Fax message to another mailbox Erase NextOthr DIR Quit YES noRetry Pause Opts CCForwarding a Fax message to an external number MboxRetry Bksp Fax System Group message Fax Broadcast YES QuitAbout the Fax System Group List Sending a Fax System Group message Fax Broadcast YESNorstar Voice Mail FAX User Guide Page Norstar is a trademark of Northern Telecom. P0886631 Issue
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