Nortel Networks CallPilot Desktop Messaging manual About this guide, What you need

Page 10

Getting started

About this guide

This user guide describes how to use the web-based resources of My CallPilot. The instructions and screen images shown in this guide provide general information for using My CallPilot through a web client. Specific details can vary, depending on your computer operating system and the features available for your CallPilot mailbox.

For further assistance, refer to the My CallPilot online Help.

What you need

You can access My CallPilot from any computer with Internet access and a web browser configured for My CallPilot. Before you start to use My CallPilot, ensure that the computer you are using is set up according to the following requirements:

Windows-based hardware and software

Windows 2000 Professional, or Windows XP Professional

Windows Server 2003 Standard with IIS 6.0

Internet Explorer 6.0; Netscape 6.2, 7.0, 7.1, 7.2; or Mozilla 1.7.x and Mozilla FireFox 1.0 on RedHat Linux 9 Operating System

Sound card and speakers for playing voice messages on your computer

A microphone connected to your computer, or a telephone situated near your computer, for recording voice messages

Macintosh-based hardware and software

PowerPC G3 processor or newer (PowerPC G4 preferred)

Mac OS X, 9.0 or 9.1(preferred)

RedHat Linux 9 Operating System

Note: The Mac My CallPilot Web Client software is not designed for compatibility with Mac OS X. Although this version of the CallPilot application can run in OS 9.0 and 9.1 Compatibility mode, the CallPilot application may crash or behave erratically.

Internet Explorer 5.1

QuickTime version 4.0

AppleScript version 1.3

TCP/IP network connection of at least 56 Kbit/s

MacOS-supported sound output device (speakers)

MacOS-supported sound input device (microphones)

Note: The type of microphone to use depends on the type of Macintosh the user has, and a microphone designed for a Windows-based PC often does not work. Some older PowerPC Macs require a PlainTalk microphone, or similar. The system administrator should verify that the user has a working microphone and speaker setup before installing My CallPilot.

Linux-based software

Red Hat Linux 9

10

Image 10

Contents L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterGetting Help through a Nortel distributor or reseller Page Welcome to My CallPilot About this guide What you needTo download audio players Peripheral hardware and softwareAudacity Gnome Sound Recorder Krecord Logging To log out Logging in to environments with multiple CallPilot serversTo check for new messages CallPilot Messages tabYour Message List To open a messageTo delete a message Playing voice messages To play a voice message the quick way Windows onlyPage Viewing fax messages To view a fax messagePage Composing voice messages To record and send a new voice message Your Message List, click Compose. a new message page opensTo save a newly created voice message as a file Composing fax and text messages To create and save a fax fileTo compose and send a fax or text message Compose Fax dialog box Macintosh versionCalling the sender of a message Page Page Forwarding and replying to messages To forward or reply to a messageAdding attachments to messages To attach a file to a messageSetting message options To set message optionsTo address a message from the Address Book Addressing messagesTo address a message in Special Addresses Searching External E-mail Address Books Ldap databases CallPilot Features tab Greetings For Internet Explorer usersFor Netscape Navigator users Recording a greeting Setting an expiry date Removing voice greetings and personal verificationCorrectly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page Managing personal distribution lists To edit, delete, or create personal distribution listsChanging your CallPilot password To assign a custom operator number for callers To turn Auto Login on or off and define allowed numbersChanging your telephone options To set times and options for blocking messages from callersPage Setting up telephone access to e-mail To set up an e-mail account for telephone accessTo turn Auto printing on or off To change the default printerChanging fax printing options To turn fax separator page printing on or offSetting up links to your e-mail accounts To set up an e-mail linkTo configure an external e-mail server Page Page To change Message List columns Setting messaging preferencesTo add a signature To change environment settings Macintosh Preferences windowChoosing a home page for My CallPilot To compose and send a new message Mail tabTo forward and reply to messages Useful Information tab Protecting the security of your mailbox Notification message format Configuration steps RequirementsTo create a notification folder To route notification messages to the holding folderPage Page Configuring BlackBerry Desktop Manager To configure e-mail redirectionTo set up deletion of notification messages Automatically removing notification messagesTo activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot