Nortel Networks CallPilot Desktop Messaging manual Composing voice messages

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Composing voice messages

You can compose a message that is any combination of voice, fax, or text. To record voice messages, use the embedded or the downloaded CallPilot Player.

Allow User to send voice messages to non-CallPilot recipients (for CallPilot server release 3.0 and above)

The system administrator has control over the distribution of CallPilot voice messages outside of the organization. Allow user to send voice message to non-CallPilot recipients - if the system administrator leaves this option unchecked, the user is unable to save or forward audio attachments or voice messages to non-CallPilot recipients.

Note: If the user attempts to forward a voice message to a non-CallPilot recipient using Microsoft Outlook, standard e-mail form, the operation appears to have functioned properly. The recipient of the message only receives the VBK header. The audio data is not sent, and the message cannot be played.

If Allow user to send voice messages to non-CallPilot recipients is unselected (not checked) you are not able to forward voice messages to non-CallPilot addresses. However, you are still able to forward voice message to CallPilot addresses.

Note: If Allow user to send voice messages to non-CallPilot recipients is unselected (not checked) the user is not blocked from forwarding voice messages to an external e-mail account if they are using Internet IMAP clients (Outlook Express, Eudora, or Netscape Messenger).

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Contents L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterGetting Help through a Nortel distributor or reseller Page Welcome to My CallPilot About this guide What you needTo download audio players Peripheral hardware and softwareAudacity Gnome Sound Recorder Krecord Logging To log out Logging in to environments with multiple CallPilot serversTo check for new messages CallPilot Messages tabYour Message List To open a messageTo delete a message Playing voice messages To play a voice message the quick way Windows onlyPage Viewing fax messages To view a fax messagePage Composing voice messages To record and send a new voice message Your Message List, click Compose. a new message page opensTo save a newly created voice message as a file Composing fax and text messages To create and save a fax fileTo compose and send a fax or text message Compose Fax dialog box Macintosh versionCalling the sender of a message Page Page Forwarding and replying to messages To forward or reply to a messageAdding attachments to messages To attach a file to a messageSetting message options To set message optionsTo address a message from the Address Book Addressing messagesTo address a message in Special Addresses Searching External E-mail Address Books Ldap databases CallPilot Features tab Greetings For Internet Explorer usersFor Netscape Navigator users Recording a greeting Setting an expiry date Removing voice greetings and personal verificationCorrectly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page Managing personal distribution lists To edit, delete, or create personal distribution listsChanging your CallPilot password To assign a custom operator number for callers To turn Auto Login on or off and define allowed numbersChanging your telephone options To set times and options for blocking messages from callersPage Setting up telephone access to e-mail To set up an e-mail account for telephone accessTo turn Auto printing on or off To change the default printerChanging fax printing options To turn fax separator page printing on or offSetting up links to your e-mail accounts To set up an e-mail linkTo configure an external e-mail server Page Page To change Message List columns Setting messaging preferencesTo add a signature To change environment settings Macintosh Preferences windowChoosing a home page for My CallPilot To compose and send a new message Mail tabTo forward and reply to messages Useful Information tab Protecting the security of your mailbox Notification message format Configuration steps RequirementsTo create a notification folder To route notification messages to the holding folderPage Page Configuring BlackBerry Desktop Manager To configure e-mail redirectionTo set up deletion of notification messages Automatically removing notification messagesTo activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot