Nortel Networks CallPilot Desktop Messaging manual Changing your telephone options

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Changing your telephone options

To assign a custom operator number for callers

You can offer your callers the option of leaving a message or speaking to one of your assistants or colleagues. In your greeting, tell callers to press zero if they wish to speak to this person in your absence. The custom operator number is the number your callers reach when they press zero. Enter the number in Telephone Options.

To set times and options for blocking messages from callers

You can temporarily prevent your callers from leaving messages in your mailbox. You can choose to transfer callers to your custom operator, or disconnect them. As a courtesy to your callers while Message Blocking is turned on, record a temporary greeting that provides details of your absence and tells callers what to do. Select the settings in Telephone Options.

To turn Auto Login on or off and define allowed numbers

When Auto Login is turned on, you do not have to enter your mailbox and password when you log in from a defined number. Your administrator defines secure numbers for Autologin, such as your office or home telephone. When Autologin is turned on, you access your mailbox by dialing the CallPilot access number or pressing the message key at one of your defined Autologin numbers. To turn on Autologin, check the box in Telephone Options.

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Contents L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterGetting Help through a Nortel distributor or reseller Page Welcome to My CallPilot What you need About this guidePeripheral hardware and software To download audio playersAudacity Gnome Sound Recorder Krecord Logging Logging in to environments with multiple CallPilot servers To log outYour Message List CallPilot Messages tabTo check for new messages To open a messageTo delete a message To play a voice message the quick way Windows only Playing voice messagesPage To view a fax message Viewing fax messagesPage Composing voice messages Your Message List, click Compose. a new message page opens To record and send a new voice messageTo save a newly created voice message as a file To create and save a fax file Composing fax and text messagesCompose Fax dialog box Macintosh version To compose and send a fax or text messageCalling the sender of a message Page Page To forward or reply to a message Forwarding and replying to messagesTo attach a file to a message Adding attachments to messagesTo set message options Setting message optionsTo address a message from the Address Book Addressing messagesTo address a message in Special Addresses Searching External E-mail Address Books Ldap databases CallPilot Features tab For Internet Explorer users GreetingsFor Netscape Navigator users Recording a greeting Removing voice greetings and personal verification Setting an expiry dateCorrectly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page To edit, delete, or create personal distribution lists Managing personal distribution listsChanging your CallPilot password Changing your telephone options To turn Auto Login on or off and define allowed numbersTo assign a custom operator number for callers To set times and options for blocking messages from callersPage To set up an e-mail account for telephone access Setting up telephone access to e-mailChanging fax printing options To change the default printerTo turn Auto printing on or off To turn fax separator page printing on or offTo set up an e-mail link Setting up links to your e-mail accountsTo configure an external e-mail server Page Page To change Message List columns Setting messaging preferencesTo add a signature Macintosh Preferences window To change environment settingsChoosing a home page for My CallPilot To compose and send a new message Mail tabTo forward and reply to messages Useful Information tab Protecting the security of your mailbox Notification message format Requirements Configuration stepsTo route notification messages to the holding folder To create a notification folderPage Page To configure e-mail redirection Configuring BlackBerry Desktop ManagerAutomatically removing notification messages To set up deletion of notification messagesTo activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot