Nortel Networks CallPilot Desktop Messaging manual Greetings, For Internet Explorer users

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Greetings

The Voice Greetings feature allows you to record and manage your voice greetings and personal verification from My CallPilot.

Selecting the Greetings link loads the Greetings page. From this page, you can record, play, delete, and import voice greetings and personal verification. The Greeting page also shows the greeting status (recorded/not recorded) and allows you to assign expiry dates to a temporary greeting.

The CallPilot Player is required to record/play greetings or personal verification from My CallPilot. An alert appears if CallPilot Player is not installed and you try to play/record greeting/personal verification.

You can import VBK and WAV-PCM files for greetings and personal verification messages. The files can be imported with or without the CallPilot Player. If the CallPilot Player is not installed, you can record/save a WAV-PCM file from another media application and import the WAV-PCM file using My CallPilot.

For Internet Explorer users:

If the CallPilot Audio Player is present, the audio player is embedded directly in the web page.

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Contents L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help over the phone from a Nortel Solutions Center Getting Help from the Nortel Web siteGetting Help through a Nortel distributor or reseller Page Welcome to My CallPilot About this guide What you needTo download audio players Peripheral hardware and softwareAudacity Gnome Sound Recorder Krecord Logging To log out Logging in to environments with multiple CallPilot serversCallPilot Messages tab Your Message ListTo check for new messages To open a messageTo delete a message Playing voice messages To play a voice message the quick way Windows onlyPage Viewing fax messages To view a fax messagePage Composing voice messages To record and send a new voice message Your Message List, click Compose. a new message page opensTo save a newly created voice message as a file Composing fax and text messages To create and save a fax fileTo compose and send a fax or text message Compose Fax dialog box Macintosh versionCalling the sender of a message Page Page Forwarding and replying to messages To forward or reply to a messageAdding attachments to messages To attach a file to a messageSetting message options To set message optionsAddressing messages To address a message from the Address BookTo address a message in Special Addresses Searching External E-mail Address Books Ldap databases CallPilot Features tab Greetings For Internet Explorer usersFor Netscape Navigator users Recording a greeting Setting an expiry date Removing voice greetings and personal verificationCorrectly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page Managing personal distribution lists To edit, delete, or create personal distribution listsChanging your CallPilot password To turn Auto Login on or off and define allowed numbers Changing your telephone optionsTo assign a custom operator number for callers To set times and options for blocking messages from callersPage Setting up telephone access to e-mail To set up an e-mail account for telephone accessTo change the default printer Changing fax printing optionsTo turn Auto printing on or off To turn fax separator page printing on or offSetting up links to your e-mail accounts To set up an e-mail linkTo configure an external e-mail server Page Page Setting messaging preferences To change Message List columnsTo add a signature To change environment settings Macintosh Preferences windowChoosing a home page for My CallPilot Mail tab To compose and send a new messageTo forward and reply to messages Useful Information tab Protecting the security of your mailbox Notification message format Configuration steps RequirementsTo create a notification folder To route notification messages to the holding folderPage Page Configuring BlackBerry Desktop Manager To configure e-mail redirectionTo set up deletion of notification messages Automatically removing notification messagesTo activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot