Nortel Networks CallPilot Desktop Messaging manual

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The supported "Messages to forward" options are:

All Messages (default selection)

Voice Messages

Fax/Text Messages

The recipient can be either an E-mail (default) or CallPilot address. All Message Forwarding Rule options are supported for e-mail addresses. The options Convert voice to WAV-PCM and 'Opened by recipient' are not supported for CallPilot addresses. Also, the WAV PCM selection is grayed if Fax/Text Messages is selected.

Only one address is permitted per rule. Simple address validation is performed on the e-mail address. The e-mail address can be a maximum of 255 characters. The address is scanned to ensure the address contains a period and the at (@) sign. The address validation is performed when the user presses the Save button.

CallPilot distribution lists cannot be manually entered here. However, e-mail distribution lists are supported. An E-mail distribution list can be entered as an e-mail address in the Message Forwarding Rule.

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Contents L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterGetting Help through a Nortel distributor or reseller Page Welcome to My CallPilot What you need About this guidePeripheral hardware and software To download audio playersAudacity Gnome Sound Recorder Krecord Logging Logging in to environments with multiple CallPilot servers To log outTo open a message CallPilot Messages tabYour Message List To check for new messagesTo delete a message To play a voice message the quick way Windows only Playing voice messagesPage To view a fax message Viewing fax messagesPage Composing voice messages Your Message List, click Compose. a new message page opens To record and send a new voice messageTo save a newly created voice message as a file To create and save a fax file Composing fax and text messagesCompose Fax dialog box Macintosh version To compose and send a fax or text messageCalling the sender of a message Page Page To forward or reply to a message Forwarding and replying to messagesTo attach a file to a message Adding attachments to messagesTo set message options Setting message optionsTo address a message from the Address Book Addressing messagesTo address a message in Special Addresses Searching External E-mail Address Books Ldap databases CallPilot Features tab For Internet Explorer users GreetingsFor Netscape Navigator users Recording a greeting Removing voice greetings and personal verification Setting an expiry dateCorrectly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page To edit, delete, or create personal distribution lists Managing personal distribution listsChanging your CallPilot password To set times and options for blocking messages from callers To turn Auto Login on or off and define allowed numbersChanging your telephone options To assign a custom operator number for callersPage To set up an e-mail account for telephone access Setting up telephone access to e-mailTo turn fax separator page printing on or off To change the default printerChanging fax printing options To turn Auto printing on or offTo set up an e-mail link Setting up links to your e-mail accountsTo configure an external e-mail server Page Page To change Message List columns Setting messaging preferencesTo add a signature Macintosh Preferences window To change environment settingsChoosing a home page for My CallPilot To compose and send a new message Mail tabTo forward and reply to messages Useful Information tab Protecting the security of your mailbox Notification message format Requirements Configuration stepsTo route notification messages to the holding folder To create a notification folderPage Page To configure e-mail redirection Configuring BlackBerry Desktop ManagerAutomatically removing notification messages To set up deletion of notification messagesTo activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot