Transfer a Call To a Co-worker

NEC UX5000 manual Transfer a Call To a Co-worker, Set Up a Conference Telephone Meeting

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To Transfer your call to a co-worker:

(If you have a Hotline Function Key for your co-worker, press it and skip to step 3.)

1.While on a call, press HOLD.

–To Transfer the call directly to your co-worker’s mailbox, press your Programmed Voice Mail Key before going to step 2.

2.Dial your co-worker’s extension number.

3.Do one of the following:

–If you did not press your Voice Mail key after step 1, you can alternately press it here to send the call to your co-worker’s mailbox.

–Announce the call and hang up or simply hang up to have the Transfer go through unannounced.

4.The transferred call will recall to you if it is not picked up.

–If you don’t answer the recall, the call may ring the attendant.

Set Up A Conference (Telephone Meeting)

To set up a conference/meeting:

1.Place or answer your first call + CONF.

2.Place or answer your next call + CONF.

3.Press CONF again to begin the Conference.

–To add additional callers to your Conference (32 max), press CONF and repeat steps 2 through 3

–You can add either Intercom or outside callers.

–If you hear an error tone after trying to add another party, your Conference is full.

–To place a Conference on Hold, press HOLD but do not hang up. To reinstate the Conference, press CONF.

Features to Make You More Productive

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Contents

Multibutton Terminal User Guide Adjusting the Five-Position Viewing Angle Installing the Handset And Line CordWhen using the instructions in this user guide, you Removing and Reinstalling the FaceplateHow To Use This Guide Alphanumeric Display Secure Mode and DisplayUnderstanding the Ring/Message Lamp Using The Soft KeysUsing The Function Keys Abbreviated Dial Bin Keys Setting Up Your Abbreviated Dial Bin Keys Dial Using The Fixed Function KeysTo return a call in your Caller ID log Outside CallsTo answer an outside call To place an outside callIntercom Calls To And From Co-Workers To pick up an outside call on Hold Place a Call On HoldTo place your call on System Regular Hold To place your outside call on Exclusive HoldTo Transfer your call to a co-worker Set Up a Conference Telephone MeetingTo set up a conference/meeting Transfer a Call To a Co-workerForward reroute Your Calls To cancel Call ForwardOff Hook Ring, Back Light and Headset Message WaitingMenu To answer a Message Waiting left for youTo listen to the incoming ring choices Dialing By Name Directory DialingChange Your Ring Tones To change your extension’s incoming ring tonesSpecial Features For Attendants Using a DSS ConsoleTo use your headset Installing And Using a HeadsetTo install an optional headset To program a Headset KeyUsing the Headset with Automatic Answer for ACD Agents To program your extension’s name Programming Your Extension’s NameTo pick up CALL1 + ** + Announced extension Additional Quick Reference For Other FeaturesTo log into your mailbox from a co-worker’s terminal Calling Logging Into Your MailboxTo log into your mailbox from your own terminal To enter a security code for your mailbox Voice Mailbox BasicsTo record a greeting for your mailbox To record a name for your mailboxTo listen to your messages More Mailbox FeaturesTo record and send a message to a co-worker Push More+ Optns+ Notif Push More+ Optns + ATimePush More+ Admin Voice Mail Administrator OptionsTo use the System Administrator options

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NEC UX5000 manual Transfer a Call To a Co-worker, Set Up a Conference Telephone Meeting