NEC User Manual and Guides for Efficient IP Phone Usage

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Understanding the Ring/Message Lamp

The Ring/Message Lamp

Fast flash (red): A call is ringing your terminal.

Fast flash (red): You have a message waiting.

Lit solid (red): You left a message waiting on a co-worker’s terminal.

Using The Soft Keys

Soft Keys

– Use Soft Keys instead of dialing feature codes when handling your calls.

A Quick Tour of Your Terminal

Using The Function Keys

Function Keys

To place or answer a call on your outside Line/Loop keys:

Press a Line/Loop key to place or answer an outside call.

Line/Loop keys flash red or green while ringing, are on steady red when busy.

With the DESI-Less terminals, the Line/Loop keys can be displayed on one of four display pages. To display the page with the ringing line/loop, use the Scroll key to change pages (however, in most cases, you can simply lift the handset to answer the call).

Your line keys are normally located on the first two rows of Function Keys.

To make a Hotline key for a co-worker’s extension:

Press CALL1+ Dial 851 + Press Function Key + Hotline Code 01+ Dial co-worker’s extension number + HOLD to exit. (See the Terminal Feature Handbook for more Function Key types you can set up.)

To call or Transfer your call to a co-worker:

While on the call, press the Hotline Key. (The key lights red while your co-worker is busy, flashes red if in DND.)

If you’re not on a call, pressing the Hotline Key places an Intercom call to your co-worker.

To check your Function Key assignments:

Press CHECK then the Function Key.

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Contents Multibutton Terminal User Guide Adjusting the Five-Position Viewing Angle Installing the Handset And Line CordWhen using the instructions in this user guide, you Removing and Reinstalling the FaceplateHow To Use This Guide Alphanumeric Display Secure Mode and DisplayUnderstanding the Ring/Message Lamp Using The Soft KeysUsing The Function Keys Abbreviated Dial Bin Keys Setting Up Your Abbreviated Dial Bin Keys Dial Using The Fixed Function KeysTo answer an outside call Outside CallsTo place an outside call To return a call in your Caller ID logIntercom Calls To And From Co-Workers To place your call on System Regular Hold Place a Call On HoldTo place your outside call on Exclusive Hold To pick up an outside call on HoldTo set up a conference/meeting Set Up a Conference Telephone MeetingTransfer a Call To a Co-worker To Transfer your call to a co-workerForward reroute Your Calls To cancel Call ForwardMenu Message WaitingTo answer a Message Waiting left for you Off Hook Ring, Back Light and HeadsetChange Your Ring Tones Dialing By Name Directory DialingTo change your extension’s incoming ring tones To listen to the incoming ring choicesSpecial Features For Attendants Using a DSS ConsoleTo install an optional headset Installing And Using a HeadsetTo program a Headset Key To use your headsetUsing the Headset with Automatic Answer for ACD Agents To program your extension’s name Programming Your Extension’s NameTo pick up CALL1 + ** + Announced extension Additional Quick Reference For Other FeaturesTo log into your mailbox from a co-worker’s terminal Calling Logging Into Your MailboxTo log into your mailbox from your own terminal To record a greeting for your mailbox Voice Mailbox BasicsTo record a name for your mailbox To enter a security code for your mailboxTo listen to your messages More Mailbox FeaturesTo record and send a message to a co-worker Push More+ Optns+ Notif Push More+ Optns + ATimePush More+ Admin Voice Mail Administrator OptionsTo use the System Administrator options