Boss Audio Systems OfficeServ 12 manual Call Activity Display, Call Costing, Caller Identification

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OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

 

 

Divert

Divert may only be set from the line designated as an executive. Press the [Divert] button in idle mode to automatically transfer all incoming calls to the secretary. Press the [Divert] button while ringing to transfer the incoming call to the secretary. The Divert function is operated by a toggle button.

1.1.8Call Activity Display

The OfficeServ 12 will record and buffer all calling activity within the system. With a Call Activity Display(CAD) button, the OfficeServ 12 will display a ‘snapshot’ of the following information :

9The maximum number of ports that have been used

9The maximum number of trunks that have been used

9The maximum number of stations that have been used

9The current number of ports in use

9The current number of trunks in use

9The current number of stations in use

1.1.9Call Costing

The OfficeServ 12 provides programmable call costing tables to calculate the cost of incoming and outgoing calls. Rates are calculated by the number dialed, and may include surcharges. Display phones can be set to show the call duration timer or the call cost. The SMDR report will show either the call duration or the call cost depending on the station selection. One call handled by multiple callers will cost each call segment separately.

1.1.10Caller Identification

The OfficeServ 12 supports three methods of identifying an incoming caller depending on the circuit type as described below.

Caller ID

On an analog, loop start CO line, calling party information is called Caller ID and is available from the telephone company in two formats, Number only and Name and Number, sometimes called Deluxe. The OfficeServ 12 is compatible with both formats. Even if the telephone company only offers the number only, a name can be attached to the telephone number of frequent callers via the CID translation table.

Calling Line Identification (CLI)

On ISDN circuits, calling party information is called CLI and is supported on both BRI and PRI type circuits as described below.

On ISDN circuits the OfficeServ 12 only supports Number delivery and a name can

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Contents General Description Guide Copyright Trademarks Introduction Revision History Safety Concerns This page is intentionally left blank Table of Contents This page is intentionally left blank Business Feature Package System Features Secretary Pooling Single Line Connections Speed Dial Numbers Operator Group Authorization Codes Account Code EntryAll Call Voice Boss/Secretary Service Automatic HoldBackground Music Call Activity Display Call CostingCaller Identification Caller ID Features Caller ID on Smdr Call ForwardingBusy Call Park Call Hold ExclusiveCall Hold System Call Hold RemoteCentrex/PBX Use Class of ServiceCall Pickup Call Waiting/Camp-onCommon Bell Control ConferenceComputer Telephony Integration CTI Database Printout Dialed Number Identification Service DnisCustomer Set Relocation Data SecurityDisa Security Direct Inward System Access DisaDirect Trunk Selection Directory NamesExecutive Barge-in Override Door Lock Release ProgrammableDoor phones Easyset InterfaceFlash Button Operation Executive/Secretary PoolingExternal Music Interfaces External Page InterfacesGroup/Out of Group Incoming/Outgoing ServiceHot Line Group ConferenceLeast Cost Routing Isdn ServiceIndividual Line Control IP phone InterfaceMicrophone on/Off Per Station Meet Me Page and AnswerMemory Protection Message Waiting IndicationsOverride Code Music on Hold-SourcesOperator Group OverflowPark Orbits Programmable TimersProgrammed Message Service PagingRing Over RecallsRemote Programming-PC Ring ModesOfficeServ News Single Line ConnectionsSpeed Dial Numbers Speed Dial by DirectorySystem Directory System AlarmsSystem Maintenance Alarms Text Message ServiceTransfer Toll Restriction OverrideTone or Pulse Dialing Traffic ReportingVirtual Port Voice Mail-Inband IntegrationVoIP Networking Page Walking Class of Service Wireless LAN ServiceVoIP Trunk Interface H.323/SIP Page Station Features Add-On Module Appointment ReminderAutomatic Privacy Busy Station Callback Busy Station Indications BLFCall Logs Door Lock Release Direct Station Selection DSSDo not Disturb Override Do not Disturb ProgrammableLoud Ringing Interface Manual SignallingLine Queuing with Callback Line SkippingOn-Hook Dialing Off-Hook Voice Announce StandardOne Time Do Not Disturb One Touch Dialing ButtonsPullout Directory Tray Pulse to Tone SwitchoverProgrammed Station Messages Protection from Barge-InRemote Hold Ringing PreferenceSpeakerphone Volume Settings Tri-Colored LightsWall-Mountable phones Display Features Call Processing Information Call Duration TimerAccount Code Display Call for Group IdentificationCalling Party Name Dial by Name Calling Party NumberConference Information 9 2nd Time DisplayMessage Waiting Caller Number Stopwatch TimerIdentification of Recalls Identification of TransfersPage General Description Guide

OfficeServ 12 specifications

Boss Audio Systems has carved a niche for itself in the realm of audio solutions, offering innovative products that cater to various acoustic needs. One of their standout offerings in the realm of office audio solutions is the Boss Audio Systems OfficeServ 12. This sophisticated system is designed to deliver high-quality sound and enhance the overall auditory experience in any workspace, whether it's a corporate office, conference room, or collaborative environment.

The OfficeServ 12 is characterized by its remarkable versatility. This audio solution comes equipped with a 12-channel amplifier that allows users to manage multiple audio sources effortlessly. This feature is particularly useful in environments where different teams may need to project distinct audio streams at various times. The sleek design of the system makes it an unobtrusive yet stylish addition to any office decor.

Another notable feature of the OfficeServ 12 is its digital signal processing technology. This advanced technology ensures crystal-clear sound reproduction, eliminating distortions and enhancing audio clarity. The DSP capabilities also allow for equalization adjustments tailored to the specific acoustics of the room, ensuring optimal listening experiences for everyone present.

In addition to sound quality, the OfficeServ 12 is designed with user convenience in mind. The system incorporates intuitive controls that make it easy for users to adjust settings and switch between audio sources without any hassle. Furthermore, it includes Bluetooth connectivity, enabling seamless pairing with smartphones, tablets, and other devices. This wireless feature empowers employees to share presentations, music, or other audio content without the need for cumbersome cables.

The system also boasts an integrated media player, which means users can play audio files directly from USB drives or SD cards. This functionality is particularly useful for presentations or background music in offices, contributing to a more lively and productive atmosphere.

The Boss Audio Systems OfficeServ 12 is backed by a reliable warranty, ensuring peace of mind for businesses investing in this audio solution. Overall, the reliability, innovative technology, and user-centered design make the OfficeServ 12 an excellent choice for enhancing audio in professional environments. Whether used for meetings, presentations, or casual listening, this system is poised to elevate any office's sound quality and overall ambiance.
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