Boss Audio Systems OfficeServ 12 Line Queuing with Callback, Line Skipping, Manual Signalling

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OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

 

 

calls. phone users may turn headset operation ON/OFF by phone programming or more easily by pressing the headset ON/OFF button. The headset button lights steady red when the phone is in headset mode. The ANS/RLS button lights if headset mode is activated by phone programming only.

2.1.18Line Queuing with Callback

When the desired outside line is busy, the user can press the CALLBACK button or dial the access code to place his/her station in a queue. The user will be called back when the line is available.

2.1.19Line Skipping

When the user is talking on an outside line and the automatic hold feature is turned off, he/she may press an idle line button and skip to that line without causing the previous call to go on hold.

2.1.20Loud Ringing Interface

The system has 1 relay, and it can be used for control of a customer provided loud ringing device.

This relay can be programmed to operate with a specific station or station group.

2.1.21Manual Signalling

Phones can signal each other via a programmable button. This allows one station to alert another without establishing a voice conversation. Each press of the button results in a 500 milliseconds of ring tone being set to the intended station. An individual manual signaling button must be programmed for each station to be signaled.

2.1.22Message Waiting Light/Indication

When a message indication is left at a phone, the MESSAGE button will slowly flash red. Single line telephones will receive a distinctive dial tone to notify them that a message is waiting. Message waiting indications can be left for any station or group of stations.

2.1.23 Mute Microphone/Handset

Any phone user can mute the phone’s handset transmitter by pressing the MUTE button. In addition, phone users can also mute the phone microphone while the phone is in speakerphone mode.

2.1.24Off-Hook Ringing

When a phone is in use, the system will provide an off-hook ring signal to indicate that another call is waiting. The ring signal is a single ring repeated. The interval is

© SAMSUNG Electronics Co., Ltd.

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Contents General Description Guide Copyright Trademarks Introduction Revision History Safety Concerns This page is intentionally left blank Table of Contents This page is intentionally left blank Business Feature Package System Features Secretary Pooling Single Line Connections Speed Dial Numbers Operator Group Account Code Entry Authorization CodesAll Call Voice Automatic Hold Boss/Secretary ServiceBackground Music Call Costing Call Activity DisplayCaller Identification Caller ID Features Caller ID on Smdr Call ForwardingBusy Call Park Call Hold ExclusiveCall Hold System Call Hold RemoteCentrex/PBX Use Class of ServiceCall Pickup Call Waiting/Camp-onConference Common Bell ControlComputer Telephony Integration CTI Database Printout Dialed Number Identification Service DnisCustomer Set Relocation Data SecurityDisa Security Direct Inward System Access DisaDirect Trunk Selection Directory NamesExecutive Barge-in Override Door Lock Release ProgrammableDoor phones Easyset InterfaceFlash Button Operation Executive/Secretary PoolingExternal Music Interfaces External Page InterfacesGroup/Out of Group Incoming/Outgoing ServiceHot Line Group ConferenceLeast Cost Routing Isdn ServiceIndividual Line Control IP phone InterfaceMicrophone on/Off Per Station Meet Me Page and AnswerMemory Protection Message Waiting IndicationsOverride Code Music on Hold-SourcesOperator Group OverflowPark Orbits Programmable TimersProgrammed Message Service PagingRing Over RecallsRemote Programming-PC Ring ModesOfficeServ News Single Line ConnectionsSpeed Dial Numbers Speed Dial by DirectorySystem Directory System AlarmsSystem Maintenance Alarms Text Message ServiceTransfer Toll Restriction OverrideTone or Pulse Dialing Traffic ReportingVoice Mail-Inband Integration Virtual PortVoIP Networking Page Wireless LAN Service Walking Class of ServiceVoIP Trunk Interface H.323/SIP Page Station Features Appointment Reminder Add-On ModuleAutomatic Privacy Busy Station Indications BLF Busy Station CallbackCall Logs Door Lock Release Direct Station Selection DSSDo not Disturb Override Do not Disturb ProgrammableLoud Ringing Interface Manual SignallingLine Queuing with Callback Line SkippingOn-Hook Dialing Off-Hook Voice Announce StandardOne Time Do Not Disturb One Touch Dialing ButtonsPullout Directory Tray Pulse to Tone SwitchoverProgrammed Station Messages Protection from Barge-InRinging Preference Remote HoldSpeakerphone Tri-Colored Lights Volume SettingsWall-Mountable phones Display Features Call Processing Information Call Duration TimerAccount Code Display Call for Group IdentificationCalling Party Name Dial by Name Calling Party NumberConference Information 9 2nd Time DisplayMessage Waiting Caller Number Stopwatch TimerIdentification of Recalls Identification of TransfersPage General Description Guide

OfficeServ 12 specifications

Boss Audio Systems has carved a niche for itself in the realm of audio solutions, offering innovative products that cater to various acoustic needs. One of their standout offerings in the realm of office audio solutions is the Boss Audio Systems OfficeServ 12. This sophisticated system is designed to deliver high-quality sound and enhance the overall auditory experience in any workspace, whether it's a corporate office, conference room, or collaborative environment.

The OfficeServ 12 is characterized by its remarkable versatility. This audio solution comes equipped with a 12-channel amplifier that allows users to manage multiple audio sources effortlessly. This feature is particularly useful in environments where different teams may need to project distinct audio streams at various times. The sleek design of the system makes it an unobtrusive yet stylish addition to any office decor.

Another notable feature of the OfficeServ 12 is its digital signal processing technology. This advanced technology ensures crystal-clear sound reproduction, eliminating distortions and enhancing audio clarity. The DSP capabilities also allow for equalization adjustments tailored to the specific acoustics of the room, ensuring optimal listening experiences for everyone present.

In addition to sound quality, the OfficeServ 12 is designed with user convenience in mind. The system incorporates intuitive controls that make it easy for users to adjust settings and switch between audio sources without any hassle. Furthermore, it includes Bluetooth connectivity, enabling seamless pairing with smartphones, tablets, and other devices. This wireless feature empowers employees to share presentations, music, or other audio content without the need for cumbersome cables.

The system also boasts an integrated media player, which means users can play audio files directly from USB drives or SD cards. This functionality is particularly useful for presentations or background music in offices, contributing to a more lively and productive atmosphere.

The Boss Audio Systems OfficeServ 12 is backed by a reliable warranty, ensuring peace of mind for businesses investing in this audio solution. Overall, the reliability, innovative technology, and user-centered design make the OfficeServ 12 an excellent choice for enhancing audio in professional environments. Whether used for meetings, presentations, or casual listening, this system is poised to elevate any office's sound quality and overall ambiance.
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