Boss Audio Systems OfficeServ 12 Virtual Port, Voice Mail-Inband Integration, VoIP Networking

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OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

 

 

any outside lines programmed to ring the UA device. The UA device can be a station, group of stations, common bell or ring over page.

1.1.90 Virtual Port

The OfficeServ 12 provides a Virtual Port. This Virtual Port is not connected to a physical cable, but has its own phone numbers and functional settings. There are two types of Virtual Ports, the SLT Line Type and the Digital Line Type. Virtual Port can be used as the parameter port for call transfer in CTI Applications such as the Internet Call Center(ICC), and can exchange saved information with real phones using the Set Relocation feature to implement a Mobile Office.

1.1.91 Voice Mail-Inband Integration

The OfficeServ 12 system uses DTMF tones(inband signaling) to communicate with any compatible voice mail system. Stations can call forward to a voice mail system. When answered, the system will send DTMF tones routing the caller directly to the called station user’s mailbox. phone users can press one button to retrieve messages from the voice mail system. A Voice Mail Transfer button permits phone users to easily transfer a caller directly to an individual voicemail box without navigating through menus.

1.1.92 VoIP Networking

The MGI card is required for calling another system through VoIP Networking. The OfficeServ 12 networking feature allows up to 4 OfficeServ 12 systems to be connected together with some basic feature transparency. The physical connection between the systems is via LAN connection and is based on the Q-SIG specification. The following features are supported between two networked systems.

Call Completion, Busy Station(CCBS). Also known as Callback or Busy Station Callback. When a station in one system calls a station in another system across the network link and the destination station is busy the calling station can set a Callback to the busy station. When the busy station becomes idle the system will notify the callback originating station by ringing that station and when the originating station answers, the system will call the destination station.

Call Completion, No Response(CCNR). Also known as Callback or No Answer Callback. When a station in one system calls a station in another system across the network link and the destination station does not answer the calling station can set a Callback to the called station. When that station indicates the user is present by becoming busy then idle the system will notify the callback originating station by ringing that station and when the originating station answers, the system will call the destination station.

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Contents General Description Guide Copyright Trademarks Introduction Revision History Safety Concerns This page is intentionally left blank Table of Contents This page is intentionally left blank Business Feature Package System Features Secretary Pooling Single Line Connections Speed Dial Numbers Operator Group All Call Voice Authorization CodesAccount Code Entry Background Music Boss/Secretary ServiceAutomatic Hold Caller Identification Call Activity DisplayCall Costing Caller ID Features Caller ID on Smdr Call ForwardingBusy Call Park Call Hold ExclusiveCall Hold System Call Hold RemoteCentrex/PBX Use Class of ServiceCall Pickup Call Waiting/Camp-onComputer Telephony Integration CTI Common Bell ControlConference Database Printout Dialed Number Identification Service DnisCustomer Set Relocation Data SecurityDisa Security Direct Inward System Access DisaDirect Trunk Selection Directory NamesExecutive Barge-in Override Door Lock Release ProgrammableDoor phones Easyset InterfaceFlash Button Operation Executive/Secretary PoolingExternal Music Interfaces External Page InterfacesGroup/Out of Group Incoming/Outgoing ServiceHot Line Group ConferenceLeast Cost Routing Isdn ServiceIndividual Line Control IP phone InterfaceMicrophone on/Off Per Station Meet Me Page and AnswerMemory Protection Message Waiting IndicationsOverride Code Music on Hold-SourcesOperator Group OverflowPark Orbits Programmable TimersProgrammed Message Service PagingRing Over RecallsRemote Programming-PC Ring ModesOfficeServ News Single Line ConnectionsSpeed Dial Numbers Speed Dial by DirectorySystem Directory System AlarmsSystem Maintenance Alarms Text Message ServiceTransfer Toll Restriction OverrideTone or Pulse Dialing Traffic ReportingVoIP Networking Virtual PortVoice Mail-Inband Integration Page VoIP Trunk Interface H.323/SIP Walking Class of ServiceWireless LAN Service Page Station Features Automatic Privacy Add-On ModuleAppointment Reminder Call Logs Busy Station CallbackBusy Station Indications BLF Door Lock Release Direct Station Selection DSSDo not Disturb Override Do not Disturb ProgrammableLoud Ringing Interface Manual SignallingLine Queuing with Callback Line SkippingOn-Hook Dialing Off-Hook Voice Announce StandardOne Time Do Not Disturb One Touch Dialing ButtonsPullout Directory Tray Pulse to Tone SwitchoverProgrammed Station Messages Protection from Barge-InSpeakerphone Remote HoldRinging Preference Wall-Mountable phones Volume SettingsTri-Colored Lights Display Features Call Processing Information Call Duration TimerAccount Code Display Call for Group IdentificationCalling Party Name Dial by Name Calling Party NumberConference Information 9 2nd Time DisplayMessage Waiting Caller Number Stopwatch TimerIdentification of Recalls Identification of TransfersPage General Description Guide

OfficeServ 12 specifications

Boss Audio Systems has carved a niche for itself in the realm of audio solutions, offering innovative products that cater to various acoustic needs. One of their standout offerings in the realm of office audio solutions is the Boss Audio Systems OfficeServ 12. This sophisticated system is designed to deliver high-quality sound and enhance the overall auditory experience in any workspace, whether it's a corporate office, conference room, or collaborative environment.

The OfficeServ 12 is characterized by its remarkable versatility. This audio solution comes equipped with a 12-channel amplifier that allows users to manage multiple audio sources effortlessly. This feature is particularly useful in environments where different teams may need to project distinct audio streams at various times. The sleek design of the system makes it an unobtrusive yet stylish addition to any office decor.

Another notable feature of the OfficeServ 12 is its digital signal processing technology. This advanced technology ensures crystal-clear sound reproduction, eliminating distortions and enhancing audio clarity. The DSP capabilities also allow for equalization adjustments tailored to the specific acoustics of the room, ensuring optimal listening experiences for everyone present.

In addition to sound quality, the OfficeServ 12 is designed with user convenience in mind. The system incorporates intuitive controls that make it easy for users to adjust settings and switch between audio sources without any hassle. Furthermore, it includes Bluetooth connectivity, enabling seamless pairing with smartphones, tablets, and other devices. This wireless feature empowers employees to share presentations, music, or other audio content without the need for cumbersome cables.

The system also boasts an integrated media player, which means users can play audio files directly from USB drives or SD cards. This functionality is particularly useful for presentations or background music in offices, contributing to a more lively and productive atmosphere.

The Boss Audio Systems OfficeServ 12 is backed by a reliable warranty, ensuring peace of mind for businesses investing in this audio solution. Overall, the reliability, innovative technology, and user-centered design make the OfficeServ 12 an excellent choice for enhancing audio in professional environments. Whether used for meetings, presentations, or casual listening, this system is poised to elevate any office's sound quality and overall ambiance.
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