Boss Audio Systems OfficeServ 12 manual Calling Party Name

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OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

 

 

At any time during an incoming call that provides Caller ID information, the user may press the SAVE button. This saves the Caller ID number in the Save Number feature. Pressing the SAVE number redial button will dial the Caller ID number.

The system must be using LCR to dial the saved number.

Store Caller ID Number

At any time during an incoming call that provides Caller ID information, the user may press the STORE button. This saves the Caller ID number as a speed dial number in the personal speed dial list. The system must be using LCR to dial the stored number.

Inquire Park/Hold

When a user is informed that an incoming call is on hold or has been parked, the user may view the Caller ID information before he/she retrieves the call. This will influence how the user chooses to handle the call.

Caller ID Review List

This feature allows display phone users to review Caller ID information for calls sent to their stations. This list can be from ten to fifty calls in a first in, first out basis. The list includes calls that were answered and calls that rang the user’s station but that were not answered. When reviewing this list, the user can press one button to dial the person back. The system must be using LCR to dial the stored number.

Investigate

This feature allows selected stations with a special class of service to investigate any call in progress. If Caller ID information is available for an incoming call, the selected stations can know to whom the OfficeServ 12 user is speaking.

On outgoing calls, the selected stations can see who was called. After investigating, the selected stations may barge-in on the conversation, disconnect the call or hang up.

Abandon Call List

The system has a system-wide abandon call list that stores Caller ID information for calls that rang but were not answered. The list is accessed using the operator’s passcode. When reviewing this list, you are provided options to CLEAR the entry or DIAL the number. You can use the NND button to toggle between the Caller ID name, Caller ID number and the date and time the call came in. The system must be using LCR to dial numbers from the abandon call list. The abandoned call list will store up to 100 unanswered calls.

3.1.6Calling Party Name

For intercom calls, LCD 24B and LCD 12B phones show the calling party’s name

© SAMSUNG Electronics Co., Ltd.

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Contents General Description Guide Copyright Trademarks Introduction Revision History Safety Concerns This page is intentionally left blank Table of Contents This page is intentionally left blank Business Feature Package System Features Secretary Pooling Single Line Connections Speed Dial Numbers Operator Group All Call Voice Authorization CodesAccount Code Entry Background Music Boss/Secretary ServiceAutomatic Hold Caller Identification Call Activity DisplayCall Costing Caller ID Features Call Forwarding Caller ID on SmdrBusy Call Hold Remote Call Hold ExclusiveCall Hold System Call ParkCall Waiting/Camp-on Class of ServiceCall Pickup Centrex/PBX UseComputer Telephony Integration CTI Common Bell ControlConference Data Security Dialed Number Identification Service DnisCustomer Set Relocation Database PrintoutDirectory Names Direct Inward System Access DisaDirect Trunk Selection Disa SecurityEasyset Interface Door Lock Release ProgrammableDoor phones Executive Barge-in OverrideExternal Page Interfaces Executive/Secretary PoolingExternal Music Interfaces Flash Button OperationGroup Conference Incoming/Outgoing ServiceHot Line Group/Out of GroupIP phone Interface Isdn ServiceIndividual Line Control Least Cost RoutingMessage Waiting Indications Meet Me Page and AnswerMemory Protection Microphone on/Off Per StationOverflow Music on Hold-SourcesOperator Group Override CodePaging Programmable TimersProgrammed Message Service Park OrbitsRing Modes RecallsRemote Programming-PC Ring OverSpeed Dial by Directory Single Line ConnectionsSpeed Dial Numbers OfficeServ NewsText Message Service System AlarmsSystem Maintenance Alarms System DirectoryTraffic Reporting Toll Restriction OverrideTone or Pulse Dialing TransferVoIP Networking Virtual PortVoice Mail-Inband Integration Page VoIP Trunk Interface H.323/SIP Walking Class of ServiceWireless LAN Service Page Station Features Automatic Privacy Add-On ModuleAppointment Reminder Call Logs Busy Station CallbackBusy Station Indications BLF Do not Disturb Programmable Direct Station Selection DSSDo not Disturb Override Door Lock ReleaseLine Skipping Manual SignallingLine Queuing with Callback Loud Ringing InterfaceOne Touch Dialing Buttons Off-Hook Voice Announce StandardOne Time Do Not Disturb On-Hook DialingProtection from Barge-In Pulse to Tone SwitchoverProgrammed Station Messages Pullout Directory TraySpeakerphone Remote HoldRinging Preference Wall-Mountable phones Volume SettingsTri-Colored Lights Display Features Call for Group Identification Call Duration TimerAccount Code Display Call Processing InformationCalling Party Name 9 2nd Time Display Calling Party NumberConference Information Dial by NameIdentification of Transfers Stopwatch TimerIdentification of Recalls Message Waiting Caller NumberPage General Description Guide

OfficeServ 12 specifications

Boss Audio Systems has carved a niche for itself in the realm of audio solutions, offering innovative products that cater to various acoustic needs. One of their standout offerings in the realm of office audio solutions is the Boss Audio Systems OfficeServ 12. This sophisticated system is designed to deliver high-quality sound and enhance the overall auditory experience in any workspace, whether it's a corporate office, conference room, or collaborative environment.

The OfficeServ 12 is characterized by its remarkable versatility. This audio solution comes equipped with a 12-channel amplifier that allows users to manage multiple audio sources effortlessly. This feature is particularly useful in environments where different teams may need to project distinct audio streams at various times. The sleek design of the system makes it an unobtrusive yet stylish addition to any office decor.

Another notable feature of the OfficeServ 12 is its digital signal processing technology. This advanced technology ensures crystal-clear sound reproduction, eliminating distortions and enhancing audio clarity. The DSP capabilities also allow for equalization adjustments tailored to the specific acoustics of the room, ensuring optimal listening experiences for everyone present.

In addition to sound quality, the OfficeServ 12 is designed with user convenience in mind. The system incorporates intuitive controls that make it easy for users to adjust settings and switch between audio sources without any hassle. Furthermore, it includes Bluetooth connectivity, enabling seamless pairing with smartphones, tablets, and other devices. This wireless feature empowers employees to share presentations, music, or other audio content without the need for cumbersome cables.

The system also boasts an integrated media player, which means users can play audio files directly from USB drives or SD cards. This functionality is particularly useful for presentations or background music in offices, contributing to a more lively and productive atmosphere.

The Boss Audio Systems OfficeServ 12 is backed by a reliable warranty, ensuring peace of mind for businesses investing in this audio solution. Overall, the reliability, innovative technology, and user-centered design make the OfficeServ 12 an excellent choice for enhancing audio in professional environments. Whether used for meetings, presentations, or casual listening, this system is poised to elevate any office's sound quality and overall ambiance.
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