Boss Audio Systems OfficeServ 12 manual Call Forwarding, Caller ID on Smdr

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OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

 

 

The system must be using LCR to dial the stored number. If CID REVW ALL in the User ON/OFF option set to OFF, only calls that are not answered(missed calls) at the station will be recorded in the Review list.

Investigate

This feature allows selected stations with a special class of service to investigate any call in progress. If Caller ID information is available for an incoming call, you will know to whom this station user is speaking. On outgoing calls, you can see who was called. After investigating, you may barge-in on the conversation, disconnect the call or hang up.

Abandon Call List

The system has a system-wide abandon call list that stores Caller ID information for calls that rang but were not answered. The list is accessed using the administrator’s passcode. When reviewing this list, you are provided options to CLEAR the entry or DIAL the number. You can see the NND button to toggle between the Caller ID name, number and the date and time the call came in. The system must be using LCR to dial numbers from the abandon call list. The abandoned call list will store up to 100 unanswered calls.

Caller ID on SMDR

The Station Message Detail Records report can be set to include Caller ID name and Caller ID number for incoming calls. This format expands the printout to 113 characters. Use a wide carriage printer or an 80 column printer set for condensed print.

Number to Name Translation

The system provides a translation table for 1000 entries. When the Caller ID number is received, the table is searched. When a match is found, the system will display the corresponding name.

1.1.11Call Forwarding

This feature allows the user to redirect(forward) incoming calls. The calls can be redirected to the attendant, a hunt group, voice mail, external number or another station user. If the destination station is in Do Not Disturb(DND), the calling party will receive DND/Reorder tone. Calls cannot be forwarded to a door phone. The external number can be set to the forward destination for all kinds of forwarding. So External, CFB, CFNR and CFU option is removed. When the destination is external number, the ICM EXT FWD option must be set to ON. If not, the call forwarding does not accomplished.

ALL CALLS

© SAMSUNG Electronics Co., Ltd.

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Contents General Description Guide Copyright Trademarks Introduction Revision History Safety Concerns This page is intentionally left blank Table of Contents This page is intentionally left blank Business Feature Package System Features Secretary Pooling Single Line Connections Speed Dial Numbers Operator Group All Call Voice Authorization CodesAccount Code Entry Background Music Boss/Secretary ServiceAutomatic Hold Caller Identification Call Activity DisplayCall Costing Caller ID Features Caller ID on Smdr Call ForwardingBusy Call Hold System Call Hold ExclusiveCall Hold Remote Call ParkCall Pickup Class of ServiceCall Waiting/Camp-on Centrex/PBX UseComputer Telephony Integration CTI Common Bell ControlConference Customer Set Relocation Dialed Number Identification Service DnisData Security Database PrintoutDirect Trunk Selection Direct Inward System Access DisaDirectory Names Disa SecurityDoor phones Door Lock Release ProgrammableEasyset Interface Executive Barge-in OverrideExternal Music Interfaces Executive/Secretary PoolingExternal Page Interfaces Flash Button OperationHot Line Incoming/Outgoing ServiceGroup Conference Group/Out of GroupIndividual Line Control Isdn ServiceIP phone Interface Least Cost RoutingMemory Protection Meet Me Page and AnswerMessage Waiting Indications Microphone on/Off Per StationOperator Group Music on Hold-SourcesOverflow Override CodeProgrammed Message Service Programmable TimersPaging Park OrbitsRemote Programming-PC RecallsRing Modes Ring OverSpeed Dial Numbers Single Line ConnectionsSpeed Dial by Directory OfficeServ NewsSystem Maintenance Alarms System AlarmsText Message Service System DirectoryTone or Pulse Dialing Toll Restriction OverrideTraffic Reporting TransferVoIP Networking Virtual PortVoice Mail-Inband Integration Page VoIP Trunk Interface H.323/SIP Walking Class of ServiceWireless LAN Service Page Station Features Automatic Privacy Add-On ModuleAppointment Reminder Call Logs Busy Station CallbackBusy Station Indications BLF Do not Disturb Override Direct Station Selection DSSDo not Disturb Programmable Door Lock ReleaseLine Queuing with Callback Manual SignallingLine Skipping Loud Ringing InterfaceOne Time Do Not Disturb Off-Hook Voice Announce StandardOne Touch Dialing Buttons On-Hook DialingProgrammed Station Messages Pulse to Tone SwitchoverProtection from Barge-In Pullout Directory TraySpeakerphone Remote HoldRinging Preference Wall-Mountable phones Volume SettingsTri-Colored Lights Display Features Account Code Display Call Duration TimerCall for Group Identification Call Processing InformationCalling Party Name Conference Information Calling Party Number9 2nd Time Display Dial by NameIdentification of Recalls Stopwatch TimerIdentification of Transfers Message Waiting Caller NumberPage General Description Guide

OfficeServ 12 specifications

Boss Audio Systems has carved a niche for itself in the realm of audio solutions, offering innovative products that cater to various acoustic needs. One of their standout offerings in the realm of office audio solutions is the Boss Audio Systems OfficeServ 12. This sophisticated system is designed to deliver high-quality sound and enhance the overall auditory experience in any workspace, whether it's a corporate office, conference room, or collaborative environment.

The OfficeServ 12 is characterized by its remarkable versatility. This audio solution comes equipped with a 12-channel amplifier that allows users to manage multiple audio sources effortlessly. This feature is particularly useful in environments where different teams may need to project distinct audio streams at various times. The sleek design of the system makes it an unobtrusive yet stylish addition to any office decor.

Another notable feature of the OfficeServ 12 is its digital signal processing technology. This advanced technology ensures crystal-clear sound reproduction, eliminating distortions and enhancing audio clarity. The DSP capabilities also allow for equalization adjustments tailored to the specific acoustics of the room, ensuring optimal listening experiences for everyone present.

In addition to sound quality, the OfficeServ 12 is designed with user convenience in mind. The system incorporates intuitive controls that make it easy for users to adjust settings and switch between audio sources without any hassle. Furthermore, it includes Bluetooth connectivity, enabling seamless pairing with smartphones, tablets, and other devices. This wireless feature empowers employees to share presentations, music, or other audio content without the need for cumbersome cables.

The system also boasts an integrated media player, which means users can play audio files directly from USB drives or SD cards. This functionality is particularly useful for presentations or background music in offices, contributing to a more lively and productive atmosphere.

The Boss Audio Systems OfficeServ 12 is backed by a reliable warranty, ensuring peace of mind for businesses investing in this audio solution. Overall, the reliability, innovative technology, and user-centered design make the OfficeServ 12 an excellent choice for enhancing audio in professional environments. Whether used for meetings, presentations, or casual listening, this system is poised to elevate any office's sound quality and overall ambiance.
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