Boss Audio Systems OfficeServ 12 Music on Hold-Sources, Operator Group, Overflow, Override Code

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OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

 

 

1.1.58Music on Hold-Sources

The OfficeServ 12 provides for up to four different types of Music on Hold source including silence or ‘NONE’ as listed below :

None : No audio is played to the listener

Tone : A tone is repeated at a programmable interval

External source : An external source connected to a MISC module, such as a digital announcer or radio, is played to the listener.

Voicemail Sound File : If the OfficeServ 12 system connect with SVM-400, up to 100 custom recorded sound files from the SVM-400 can be used for MOH sources.

For information on creating the sound files see SVM-400 System Administrator Manual-Recording greeting by number. If you select this option be advised that each VMMOH source requires a dedicated SVM-400 port/channel.

1.1.59Operator Group

The operator group can contain 10 stations to answer incoming calls. Calls to this group can be set for distributed, sequential or unconditional ringing. Operators can use the In/Out of Group feature to meet flexible operator requirements.

Operator groups are selectable per ring plan.

1.1.60Overflow

OPERATOR

When calls ringing a operator group go unanswered, they can overflow to another destination after a programmed period of time. The operator group has its own timer. The overflow destination can be a station or station group.

STATION GROUP

When calls ringing a station group go unanswered, they can overflow to another destination after a programmed period of time. Each station group has its own timer. The overflow destination can be a station or station group.

1.1.61Override Code

This feature allows users to make emergency outside calls from a station that has a forced code such as Account code or authorization code enabled but without requiring them to enter a forced code. The basis of this feature is an override code table containing 8 entries of up to 14 digits each. The OfficeServ 12 will examine digits that are dialed from a station to see if they match any entry in the Emergency

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Contents General Description Guide Copyright Trademarks Introduction Revision History Safety Concerns This page is intentionally left blank Table of Contents This page is intentionally left blank Business Feature Package System Features Secretary Pooling Single Line Connections Speed Dial Numbers Operator Group All Call Voice Authorization CodesAccount Code Entry Background Music Boss/Secretary ServiceAutomatic Hold Caller Identification Call Activity DisplayCall Costing Caller ID Features Caller ID on Smdr Call ForwardingBusy Call Hold System Call Hold ExclusiveCall Hold Remote Call ParkCall Pickup Class of ServiceCall Waiting/Camp-on Centrex/PBX UseComputer Telephony Integration CTI Common Bell ControlConference Customer Set Relocation Dialed Number Identification Service DnisData Security Database PrintoutDirect Trunk Selection Direct Inward System Access DisaDirectory Names Disa SecurityDoor phones Door Lock Release ProgrammableEasyset Interface Executive Barge-in OverrideExternal Music Interfaces Executive/Secretary PoolingExternal Page Interfaces Flash Button OperationHot Line Incoming/Outgoing ServiceGroup Conference Group/Out of GroupIndividual Line Control Isdn ServiceIP phone Interface Least Cost RoutingMemory Protection Meet Me Page and AnswerMessage Waiting Indications Microphone on/Off Per StationOperator Group Music on Hold-SourcesOverflow Override CodeProgrammed Message Service Programmable TimersPaging Park OrbitsRemote Programming-PC RecallsRing Modes Ring OverSpeed Dial Numbers Single Line ConnectionsSpeed Dial by Directory OfficeServ NewsSystem Maintenance Alarms System AlarmsText Message Service System DirectoryTone or Pulse Dialing Toll Restriction OverrideTraffic Reporting TransferVoIP Networking Virtual PortVoice Mail-Inband Integration Page VoIP Trunk Interface H.323/SIP Walking Class of ServiceWireless LAN Service Page Station Features Automatic Privacy Add-On ModuleAppointment Reminder Call Logs Busy Station CallbackBusy Station Indications BLF Do not Disturb Override Direct Station Selection DSSDo not Disturb Programmable Door Lock ReleaseLine Queuing with Callback Manual SignallingLine Skipping Loud Ringing InterfaceOne Time Do Not Disturb Off-Hook Voice Announce StandardOne Touch Dialing Buttons On-Hook DialingProgrammed Station Messages Pulse to Tone SwitchoverProtection from Barge-In Pullout Directory TraySpeakerphone Remote HoldRinging Preference Wall-Mountable phones Volume SettingsTri-Colored Lights Display Features Account Code Display Call Duration TimerCall for Group Identification Call Processing InformationCalling Party Name Conference Information Calling Party Number9 2nd Time Display Dial by NameIdentification of Recalls Stopwatch TimerIdentification of Transfers Message Waiting Caller NumberPage General Description Guide

OfficeServ 12 specifications

Boss Audio Systems has carved a niche for itself in the realm of audio solutions, offering innovative products that cater to various acoustic needs. One of their standout offerings in the realm of office audio solutions is the Boss Audio Systems OfficeServ 12. This sophisticated system is designed to deliver high-quality sound and enhance the overall auditory experience in any workspace, whether it's a corporate office, conference room, or collaborative environment.

The OfficeServ 12 is characterized by its remarkable versatility. This audio solution comes equipped with a 12-channel amplifier that allows users to manage multiple audio sources effortlessly. This feature is particularly useful in environments where different teams may need to project distinct audio streams at various times. The sleek design of the system makes it an unobtrusive yet stylish addition to any office decor.

Another notable feature of the OfficeServ 12 is its digital signal processing technology. This advanced technology ensures crystal-clear sound reproduction, eliminating distortions and enhancing audio clarity. The DSP capabilities also allow for equalization adjustments tailored to the specific acoustics of the room, ensuring optimal listening experiences for everyone present.

In addition to sound quality, the OfficeServ 12 is designed with user convenience in mind. The system incorporates intuitive controls that make it easy for users to adjust settings and switch between audio sources without any hassle. Furthermore, it includes Bluetooth connectivity, enabling seamless pairing with smartphones, tablets, and other devices. This wireless feature empowers employees to share presentations, music, or other audio content without the need for cumbersome cables.

The system also boasts an integrated media player, which means users can play audio files directly from USB drives or SD cards. This functionality is particularly useful for presentations or background music in offices, contributing to a more lively and productive atmosphere.

The Boss Audio Systems OfficeServ 12 is backed by a reliable warranty, ensuring peace of mind for businesses investing in this audio solution. Overall, the reliability, innovative technology, and user-centered design make the OfficeServ 12 an excellent choice for enhancing audio in professional environments. Whether used for meetings, presentations, or casual listening, this system is poised to elevate any office's sound quality and overall ambiance.
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