Avaya 1400 Series manual Muting a call, Putting a call on hold, Transferring a call

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Handling calls

To do this, your voice mail must be administered as the first entry in your coverage path. See your system administrator for more information.

Muting a call

If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on, the call is muted.

1.Press the Mute button during a call so that the other person cannot hear you.

2.Press the Mute button again to unmute the call.

Putting a call on hold

1.Press the Hold button to put your active call on hold.

The fast blinking green LED next to the call appearance button indicates the call is on hold.

2.To resume the call, press the call appearance button for the call on hold.

Transferring a call

1.If the call you want to transfer is not your active call, press the call appearance button for the call you want to transfer.

2.Press the Transfer button.

The very fast blinking green LED next to the call appearance button indicates the call is being transferred.

3.Dial the telephone number, call the person from the contacts list, or call the person from the call log.

16 Avaya 1400 Series Digital Deskphone User Guide

September 2010

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Contents Issue 2 September Avaya 1400 Series Digital Deskphone User Guide September Avaya fraud intervention Trademarks Avaya 1400 Series Digital Deskphone User Guide September Contents Introduction to the 1400 Series Digital Deskphones DBM32 button module Overview of phone buttons and features Introduction to the 1400 Series Digital DeskphonesAvaya 1416 Digital Deskphone Name Description LEDs Feature button LEDsCall appearance button LEDs Scrolling and navigation Paper labelsPage Making calls Making a callRedialing a number Calling a person from the contacts listCalling a person from the call log Answering a call Handling callsSending an incoming call directly to voice mail Putting a call on hold Muting a callTransferring a call Transferring a call Page Making a conference call Conference callsAdding a person on hold to a conference call Putting a conference call on hold Dropping the last person added to a conference callGetting your messages Logging into your voice mailPage Answering a call on a bridged call appearance Bridged call appearancesJoining a call on a bridged call appearance Making an outgoing call on a bridged call appearance Viewing contact details ContactsAdding a new contact Editing a contact Adding an entry from the call to your contacts list Deleting a contactPress More Delete Page Viewing the Call Log Call logViewing call log details Removing an entry from the call log Clearing all entries from the call logScroll to Log-Unanswered Turning call logging on or offScroll to Log-Outgoing Call log Forwarding a call Advanced telephone featuresSend all calls Calling a person from the corporate directory Activating Extension to Cellular EC500Adjusting the brightness or contrast of the display Avaya menuChanging the ring pattern Turning button click sounds on and offScroll to Personal Ring Scroll to Button ClicksTurning error tones on or off Scroll to Call SettingsTurning visual alerting on or off Turning audible alerting on or offSetting the audio path Scroll to Audible AlertSetting the phone screen behavior Turning remote headset on or offScroll to Stay in Contacts Scroll to Show Phone ScreenChanging the language Setting audio levels on the handset, headset, and speakerScroll to Remote Headset Scroll to Speaker AGC Enabled Verifying telephone operationErasing personalized settings Erasing personalized settings Page DBM32 button module Making a call using an abbreviated dial button Accessing featuresPage Page Index Hold