Avaya 1400 Series manual Avaya fraud intervention Trademarks

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your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. For additional support telephone numbers, see the Avaya Support Web site: http://www.avaya.com/support/. Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

Trademarks

All other trademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web site: http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/ support

Avaya 1400 Series Digital Deskphone User Guide

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Contents Issue 2 September Avaya 1400 Series Digital Deskphone User Guide September Avaya fraud intervention Trademarks Avaya 1400 Series Digital Deskphone User Guide September Contents Introduction to the 1400 Series Digital Deskphones DBM32 button module Introduction to the 1400 Series Digital Deskphones Overview of phone buttons and featuresAvaya 1416 Digital Deskphone Name Description Feature button LEDs LEDsCall appearance button LEDs Paper labels Scrolling and navigationPage Calling a person from the contacts list Making callsMaking a call Redialing a numberCalling a person from the call log Handling calls Answering a callSending an incoming call directly to voice mail Muting a call Putting a call on holdTransferring a call Transferring a call Page Conference calls Making a conference callAdding a person on hold to a conference call Dropping the last person added to a conference call Putting a conference call on holdLogging into your voice mail Getting your messagesPage Bridged call appearances Answering a call on a bridged call appearanceJoining a call on a bridged call appearance Making an outgoing call on a bridged call appearance Contacts Viewing contact detailsAdding a new contact Editing a contact Deleting a contact Adding an entry from the call to your contacts listPress More Delete Page Call log Viewing the Call LogViewing call log details Clearing all entries from the call log Removing an entry from the call logTurning call logging on or off Scroll to Log-UnansweredScroll to Log-Outgoing Call log Advanced telephone features Forwarding a callSend all calls Activating Extension to Cellular EC500 Calling a person from the corporate directoryAvaya menu Adjusting the brightness or contrast of the displayScroll to Button Clicks Changing the ring patternTurning button click sounds on and off Scroll to Personal RingTurning audible alerting on or off Turning error tones on or offScroll to Call Settings Turning visual alerting on or offScroll to Audible Alert Setting the audio pathScroll to Show Phone Screen Setting the phone screen behaviorTurning remote headset on or off Scroll to Stay in ContactsSetting audio levels on the handset, headset, and speaker Changing the languageScroll to Remote Headset Verifying telephone operation Scroll to Speaker AGC EnabledErasing personalized settings Erasing personalized settings Page DBM32 button module Accessing features Making a call using an abbreviated dial buttonPage Page Index Hold