Avaya manual Contents Introduction to the 1400 Series Digital Deskphones

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Contents

 

Chapter 1: Introduction to the 1400 Series Digital Deskphones

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Overview of phone buttons and features

7

LEDs

10

Scrolling and navigation

11

Paper labels

11

Chapter 2: Making calls

13

Making a call

13

Redialing a number

13

Calling a person from the contacts list

13

Calling a person from the call log

14

Chapter 3: Handling calls

15

Answering a call

15

Sending an incoming call directly to voice mail

15

Muting a call

16

Putting a call on hold

16

Transferring a call

16

Chapter 4: Conference calls

19

Making a conference call

19

Adding a person on hold to a conference call

19

Putting a conference call on hold

20

Dropping the last person added to a conference call

20

Chapter 5: Getting your messages

21

Logging into your voice mail

21

Chapter 6: Bridged call appearances

23

Answering a call on a bridged call appearance

23

Joining a call on a bridged call appearance

23

Making an outgoing call on a bridged call appearance

24

Chapter 7: Contacts

25

Viewing contact details

25

Adding a new contact

25

Editing a contact

26

Deleting a contact

27

Adding an entry from the call to your contacts list

27

Chapter 8: Call log

29

Viewing the Call Log

29

Viewing call log details

29

Adding an entry from the call to your contacts list

30

Removing an entry from the call log

30

Clearing all entries from the call log

30

Turning call logging on or off

31

Chapter 9: Advanced telephone features

33

Avaya 1400 Series Digital Deskphone User Guide

September 2010 5

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Contents Issue 2 September Avaya 1400 Series Digital Deskphone User Guide September Avaya fraud intervention Trademarks Avaya 1400 Series Digital Deskphone User Guide September Contents Introduction to the 1400 Series Digital Deskphones DBM32 button module Introduction to the 1400 Series Digital Deskphones Overview of phone buttons and featuresAvaya 1416 Digital Deskphone Name Description Call appearance button LEDs Feature button LEDsLEDs Paper labels Scrolling and navigationPage Making a call Making callsRedialing a number Calling a person from the contacts listCalling a person from the call log Sending an incoming call directly to voice mail Handling callsAnswering a call Transferring a call Muting a callPutting a call on hold Transferring a call Page Adding a person on hold to a conference call Conference callsMaking a conference call Dropping the last person added to a conference call Putting a conference call on holdLogging into your voice mail Getting your messagesPage Joining a call on a bridged call appearance Bridged call appearancesAnswering a call on a bridged call appearance Making an outgoing call on a bridged call appearance Adding a new contact ContactsViewing contact details Editing a contact Press More Delete Deleting a contactAdding an entry from the call to your contacts list Page Viewing call log details Call logViewing the Call Log Clearing all entries from the call log Removing an entry from the call logScroll to Log-Outgoing Turning call logging on or offScroll to Log-Unanswered Call log Send all calls Advanced telephone featuresForwarding a call Activating Extension to Cellular EC500 Calling a person from the corporate directoryAvaya menu Adjusting the brightness or contrast of the displayTurning button click sounds on and off Changing the ring patternScroll to Personal Ring Scroll to Button ClicksScroll to Call Settings Turning error tones on or offTurning visual alerting on or off Turning audible alerting on or offScroll to Audible Alert Setting the audio pathTurning remote headset on or off Setting the phone screen behaviorScroll to Stay in Contacts Scroll to Show Phone ScreenScroll to Remote Headset Setting audio levels on the handset, headset, and speakerChanging the language Verifying telephone operation Scroll to Speaker AGC EnabledErasing personalized settings Erasing personalized settings Page DBM32 button module Accessing features Making a call using an abbreviated dial buttonPage Page Index Hold