Avaya manual Introduction to the 1400 Series Digital Deskphones

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Chapter 1: Introduction to the 1400 Series

Digital Deskphones

This user guide is written for the 1408 and 1416 Digital Deskphones.These deskphones put convenient features and capabilities at your fingertips, including a phone screen to view and manage your calls, a contacts list, a call log, a menu of options and settings to customize your phone, and access to your voice mail.

Not all features described in this user guide may be available on your telephone. If you find that a feature is not available, contact your system administrator.

Overview of phone buttons and features

Avaya 1408 Digital Deskphone

Avaya 1400 Series Digital Deskphone User Guide

September 2010 7

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Contents Issue 2 September Avaya 1400 Series Digital Deskphone User Guide September Avaya fraud intervention Trademarks Avaya 1400 Series Digital Deskphone User Guide September Contents Introduction to the 1400 Series Digital Deskphones DBM32 button module Introduction to the 1400 Series Digital Deskphones Overview of phone buttons and featuresAvaya 1416 Digital Deskphone Name Description LEDs Feature button LEDsCall appearance button LEDs Paper labels Scrolling and navigationPage Calling a person from the contacts list Making callsMaking a call Redialing a numberCalling a person from the call log Answering a call Handling callsSending an incoming call directly to voice mail Putting a call on hold Muting a callTransferring a call Transferring a call Page Making a conference call Conference callsAdding a person on hold to a conference call Dropping the last person added to a conference call Putting a conference call on holdLogging into your voice mail Getting your messagesPage Answering a call on a bridged call appearance Bridged call appearancesJoining a call on a bridged call appearance Making an outgoing call on a bridged call appearance Viewing contact details ContactsAdding a new contact Editing a contact Adding an entry from the call to your contacts list Deleting a contactPress More Delete Page Viewing the Call Log Call logViewing call log details Clearing all entries from the call log Removing an entry from the call logScroll to Log-Unanswered Turning call logging on or offScroll to Log-Outgoing Call log Forwarding a call Advanced telephone featuresSend all calls Activating Extension to Cellular EC500 Calling a person from the corporate directoryAvaya menu Adjusting the brightness or contrast of the displayScroll to Button Clicks Changing the ring patternTurning button click sounds on and off Scroll to Personal RingTurning audible alerting on or off Turning error tones on or offScroll to Call Settings Turning visual alerting on or offScroll to Audible Alert Setting the audio pathScroll to Show Phone Screen Setting the phone screen behaviorTurning remote headset on or off Scroll to Stay in ContactsChanging the language Setting audio levels on the handset, headset, and speakerScroll to Remote Headset Verifying telephone operation Scroll to Speaker AGC EnabledErasing personalized settings Erasing personalized settings Page DBM32 button module Accessing features Making a call using an abbreviated dial buttonPage Page Index Hold