Avaya manual Avaya 1400 Series Digital Deskphone User Guide September

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Note

Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP telephone might cause interference.

During a power surge, EFT or ESD, calls may be dropped. After a power surge, EFT or ESD, it is normal for the phone to restart.

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Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/ ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE.

BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE (“AVAYA”).

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone computing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users. “Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone products or pre-installed on Hardware. “Hardware” means the standard hardware originally sold by Avaya and ultimately utilized by End User.

License types

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Shrinkwrap License (SR). With respect to Software that contains elements provided by third party suppliers, End User may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as “shrinkwrap” or “clickwrap” license accompanying or applicable to the Software (“Shrinkwrap License”). The text of the Shrinkwrap License will be available from Avaya upon End User’s request (see “Third-party Components” for more information).

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Third-party components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the Product (“Third Party Terms”). Information regarding distributed Linux OS source code (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site: http://www.avaya.com/support/Copyright/.

Preventing toll fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of toll fraud associated with

2 Avaya 1400 Series Digital Deskphone User Guide

September 2010

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Contents Issue 2 September Avaya 1400 Series Digital Deskphone User Guide September Avaya fraud intervention Trademarks Avaya 1400 Series Digital Deskphone User Guide September Contents Introduction to the 1400 Series Digital Deskphones DBM32 button module Overview of phone buttons and features Introduction to the 1400 Series Digital DeskphonesAvaya 1416 Digital Deskphone Name Description Call appearance button LEDs Feature button LEDsLEDs Scrolling and navigation Paper labelsPage Redialing a number Making callsMaking a call Calling a person from the contacts listCalling a person from the call log Sending an incoming call directly to voice mail Handling callsAnswering a call Transferring a call Muting a callPutting a call on hold Transferring a call Page Adding a person on hold to a conference call Conference callsMaking a conference call Putting a conference call on hold Dropping the last person added to a conference callGetting your messages Logging into your voice mailPage Joining a call on a bridged call appearance Bridged call appearancesAnswering a call on a bridged call appearance Making an outgoing call on a bridged call appearance Adding a new contact ContactsViewing contact details Editing a contact Press More Delete Deleting a contactAdding an entry from the call to your contacts list Page Viewing call log details Call logViewing the Call Log Removing an entry from the call log Clearing all entries from the call logScroll to Log-Outgoing Turning call logging on or offScroll to Log-Unanswered Call log Send all calls Advanced telephone featuresForwarding a call Calling a person from the corporate directory Activating Extension to Cellular EC500Adjusting the brightness or contrast of the display Avaya menuScroll to Personal Ring Changing the ring patternTurning button click sounds on and off Scroll to Button ClicksTurning visual alerting on or off Turning error tones on or offScroll to Call Settings Turning audible alerting on or offSetting the audio path Scroll to Audible AlertScroll to Stay in Contacts Setting the phone screen behaviorTurning remote headset on or off Scroll to Show Phone ScreenScroll to Remote Headset Setting audio levels on the handset, headset, and speakerChanging the language Scroll to Speaker AGC Enabled Verifying telephone operationErasing personalized settings Erasing personalized settings Page DBM32 button module Making a call using an abbreviated dial button Accessing featuresPage Page Index Hold