Avaya 3.1.0 Making and Answering Calls, Making Calls, Setting the Contrast Level of the Display

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Making and Answering Calls

Setting the Contrast Level of the Display

Eight contrast levels are available to adjust the contrast to better suit your work environment and lighting.

To adjust the contrast level of the display

1.Access the User Options menu (see Displaying the User Options Menu on page 7).

2.Select Contrast level on the User Options menu.

3.To brighten the background, select the - softkey. To dim the background, select the + softkey.

4.When you are satisfied with the contrast level, select the Save softkey.

5.Select the Exit softkey to display the previous menu, or press the PHONE/EXIT () button.

Telephone Accessories

The headset jack is compatible with a large number of headsets, the recommended M12LUCM modular base unit, or the HIP-1 headset adapter. Noise canceling headsets are recommended.

Using Avaya headset models AWH-55/65, you can answer or disconnect calls directly from these wireless headsets.

Note:

All configuration data is stored on the telephone and retained indefinitely in the case of power failure. Power is typically supplied to the telephone by connecting to a power-enabled LAN. If your Ethernet network does not provide inline power, you must provide a power adaptor such as the Avaya Model 1151B1.

Making and Answering Calls

Making Calls

The Quick Edition IP telephone provides several ways to initiate a call: manually, using a speed dial button, using the call log, using the corporate directory, and using your personal directory.

Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide

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Contents Avaya one-X Quick Edition Software License Contents Contents Introducing Your Telephone Accessing Telephone Applications and OptionsDefault Function Softkey Label SW IP Do not disturb Customizing Your Quick Edition IP TelephoneTo program a softkey To disable a softkeyTo reset softkeys to factory defaults Programmable SoftkeysTelephone Softkey Functions Accessing user options when password protection is enabledAccessing user options when password protection is disabled Displaying the User Options MenuTo enable or disable password protection Setting Password OptionsTo change your password To set a new password when the old one expiresViewing and Changing the User Language Adjusting the VolumeViewing and Modifying User Preferences Muting the Active MicrophoneTo select a ringer tone Setting the Call Waiting ToneChoosing a Personalized Ringer Tone To change the user languageMaking and Answering Calls Setting the Contrast Level of the DisplayTelephone Accessories To adjust the contrast level of the displayTo make a call from the list of call logs To make a call using a speed dialTo make calls manually Making Restricted Calls To make calls using the corporate or personal directoryTo make a restricted call using an authorization code Receiving CallsTo ignore an incoming call To answer an incoming callTo answer or ignore a second incoming call To retrieve a held call Call HandlingPutting a Call on Hold To put a single call on holdTo transfer a call without speaking to the receiving party Transferring CallsParking and Retrieving Calls To transfer a call and speak to the receiving partyTo retrieve a parked call from any other telephone Conference Calls To forward calls to a directory number Call ForwardingTo forward all calls to voicemail To forward unanswered calls to voicemailTo change the number of rings before forwarding To disable call forwardingTo forward calls to an external number To specify a redirect number To enable or disable zero redirectZero-Redirect To edit a Call Log number before you dial the number Using Call LogsTo view call log entries To delete a single entry Using Voice MailTo clear lists, all call logs, and/or reset the counter Personal Options User Keypad ShortcutsKeyFunction Main MenuKey Function Caller Keypad ShortcutsRetrieving Voicemail Messages To monitor incoming voicemail messages To access your voicemail using any telephoneTo play a voicemail message To record a personalized greeting Recording and Managing Personalized Voicemail GreetingsTo record your name To delete a personalized greeting To change your name in the Corporate directory Using DirectoriesCorporate and Personal Directories To view corporate and personal directory entriesTyping with the keypad Key Action Adding an Entry to Your Personal DirectoryTo add an entry manually To copy an entry from the corporate directorySelect My Personal Dir on the Copy Entry To menu To copy an entry from the call logTo copy an entry from a voicemail record To edit an entry in your personal directoryTo delete an entry from your personal directory StatusStatus Icon List Meaning To configure your own status informationTo view the status information for a monitored user To dial a monitored userTo monitor subscribed users on your home screen To enable or disable DNDDo Not Disturb To change or remove your set status informationTo broadcast an announcement to a paging zone PagingSpeed Dial Select Speed Dial on the Copy Entry To menu To view your speed dial listTo add a speed dial entry manually To delete a speed dial entry To edit a speed dial entryOn the User Options menu, click Voice Mail Registration Information for Optional FeaturesTo configure forwarding of email to voicemail Email Forwarding of VoicemailPlaying an Audio File Attachment Select Enable NotificationTeleworker Application Web-based System AdministrationPage Telephone Options Telephone User Option Menu Telephone OptionsTelephone Options Main Menu Smtp Telephone Options Web Interface MenuSystem Options Telephone Menu System OptionsGateway Details System Options Web Interface MenuCDR Page Index Paging Password menu items

3.1.0 specifications

Avaya 3.1.0 is a sophisticated telecommunications platform designed to enhance business communication and collaboration through advanced features and technologies. This version builds on the legacy of previous iterations, incorporating cutting-edge capabilities that address the evolving needs of modern enterprises.

One of the standout features of Avaya 3.1.0 is its robust unified communications (UC) functionality. This integration allows users to connect via voice, video, messaging, and conferencing through a single platform, promoting seamless interaction among employees and stakeholders. By unifying various communication tools, Avaya improves productivity and ensures that teams remain connected, regardless of their physical location.

Another key characteristic of Avaya 3.1.0 is its support for cloud-based services. Organizations can take advantage of hybrid deployments, combining on-premises infrastructure with cloud capabilities. This flexibility enhances scalability, allowing businesses to adjust their communication solutions as they grow or adapt to changing market demands. The cloud integration also simplifies maintenance and updates, enabling organizations to stay current with the latest features without extensive downtime.

Avaya 3.1.0 introduces advanced analytics and reporting tools. These features provide users with valuable insights into communication patterns and performance metrics. By leveraging data analytics, businesses can identify trends, optimize resource allocation, and improve customer service. The ability to analyze interactions helps organizations to enhance the overall user experience and refine their communication strategies.

The platform also emphasizes security, incorporating several layers of protection to safeguard communications. End-to-end encryption, secure authentication protocols, and frequent security updates are crucial components that ensure data integrity and confidentiality. This focus on security is particularly vital in industries where sensitive information is exchanged.

One of the technological cornerstones of Avaya 3.1.0 is its compatibility with various devices, including smartphones, tablets, laptops, and traditional desk phones. This device-agnostic approach ensures that users can access the platform regardless of their hardware, promoting greater flexibility in communication.

Lastly, Avaya 3.1.0 is built with user-friendliness in mind. The intuitive interface simplifies navigation, enabling users to quickly access features and tools. This ease of use facilitates quick adoption among employees, reducing the learning curve associated with new technology.

In conclusion, Avaya 3.1.0 stands out as a versatile telecommunications solution, offering unified communications, cloud integration, advanced analytics, robust security, device compatibility, and user-friendly design. These features make it a powerful choice for organizations seeking to enhance their communication and collaboration capabilities in today’s fast-paced business environment.
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