Avaya 3.1.0 manual Software License

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© 2007 Avaya Inc.

All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

For full legal page information, please see the complete document, Avaya Legal Page for Software Documentation, Document number 03-600758.

To locate this document on the website, simply go to http://avaya.com/support and search for the document number in the search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

Link disclaimer

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Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site:

http://avaya.com/support

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number

is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site:

http://avaya.com/support

Software License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”).

IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. For purposes of this Software License, the following capitalized terms shall have the meanings set forth herein: “Designated Processor” means a single stand-alone computing device. “Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on hardware. "Product(s)" means the combination of hardware and Software comprising the Avaya one-X Quick Edition product line.

License Type(s):

(a)Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

(b)Shrinkwrap License (SR). With respect to Software that contains elements provided by third party suppliers, End user may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as “shrinkwrap” or “clickwrap” license accompanying or

applicable to the Software (“Shrinkwrap License”). The text of the Shrinkwrap License will be available from Avaya upon End User’s request.

Third-party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the Product (“Third Party Terms”). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya’s web site at:

http://support.avaya.com/ThirdPartyLicense/

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Contents Avaya one-X Quick Edition Software License Contents Contents Customizing Your Quick Edition IP Telephone Accessing Telephone Applications and OptionsDefault Function Softkey Label SW IP Do not disturb Introducing Your TelephoneProgrammable Softkeys To disable a softkeyTo reset softkeys to factory defaults To program a softkeyDisplaying the User Options Menu Accessing user options when password protection is enabledAccessing user options when password protection is disabled Telephone Softkey FunctionsTo set a new password when the old one expires Setting Password OptionsTo change your password To enable or disable password protectionMuting the Active Microphone Adjusting the VolumeViewing and Modifying User Preferences Viewing and Changing the User LanguageTo change the user language Setting the Call Waiting ToneChoosing a Personalized Ringer Tone To select a ringer toneTo adjust the contrast level of the display Setting the Contrast Level of the DisplayTelephone Accessories Making and Answering CallsTo make a call from the list of call logs To make a call using a speed dialTo make calls manually Receiving Calls To make calls using the corporate or personal directoryTo make a restricted call using an authorization code Making Restricted CallsTo ignore an incoming call To answer an incoming callTo answer or ignore a second incoming call To put a single call on hold Call HandlingPutting a Call on Hold To retrieve a held callTo transfer a call and speak to the receiving party Transferring CallsParking and Retrieving Calls To transfer a call without speaking to the receiving partyTo retrieve a parked call from any other telephone Conference Calls To forward unanswered calls to voicemail Call ForwardingTo forward all calls to voicemail To forward calls to a directory numberTo change the number of rings before forwarding To disable call forwardingTo forward calls to an external number To specify a redirect number To enable or disable zero redirectZero-Redirect To edit a Call Log number before you dial the number Using Call LogsTo view call log entries To delete a single entry Using Voice MailTo clear lists, all call logs, and/or reset the counter Main Menu User Keypad ShortcutsKeyFunction Personal OptionsCaller Keypad Shortcuts Key FunctionRetrieving Voicemail Messages To monitor incoming voicemail messages To access your voicemail using any telephoneTo play a voicemail message To record a personalized greeting Recording and Managing Personalized Voicemail GreetingsTo record your name To delete a personalized greeting To view corporate and personal directory entries Using DirectoriesCorporate and Personal Directories To change your name in the Corporate directoryTo copy an entry from the corporate directory Adding an Entry to Your Personal DirectoryTo add an entry manually Typing with the keypad Key ActionTo edit an entry in your personal directory To copy an entry from the call logTo copy an entry from a voicemail record Select My Personal Dir on the Copy Entry To menuStatus To delete an entry from your personal directoryTo dial a monitored user To configure your own status informationTo view the status information for a monitored user Status Icon List MeaningTo change or remove your set status information To enable or disable DNDDo Not Disturb To monitor subscribed users on your home screenTo broadcast an announcement to a paging zone PagingSpeed Dial Select Speed Dial on the Copy Entry To menu To view your speed dial listTo add a speed dial entry manually To edit a speed dial entry To delete a speed dial entryEmail Forwarding of Voicemail Registration Information for Optional FeaturesTo configure forwarding of email to voicemail On the User Options menu, click Voice MailSelect Enable Notification Playing an Audio File AttachmentWeb-based System Administration Teleworker ApplicationPage Telephone Options Telephone User Option Menu Telephone OptionsTelephone Options Main Menu Telephone Options Web Interface Menu SmtpSystem Options System Options Telephone MenuSystem Options Web Interface Menu Gateway DetailsCDR Page Index Paging Password menu items

3.1.0 specifications

Avaya 3.1.0 is a sophisticated telecommunications platform designed to enhance business communication and collaboration through advanced features and technologies. This version builds on the legacy of previous iterations, incorporating cutting-edge capabilities that address the evolving needs of modern enterprises.

One of the standout features of Avaya 3.1.0 is its robust unified communications (UC) functionality. This integration allows users to connect via voice, video, messaging, and conferencing through a single platform, promoting seamless interaction among employees and stakeholders. By unifying various communication tools, Avaya improves productivity and ensures that teams remain connected, regardless of their physical location.

Another key characteristic of Avaya 3.1.0 is its support for cloud-based services. Organizations can take advantage of hybrid deployments, combining on-premises infrastructure with cloud capabilities. This flexibility enhances scalability, allowing businesses to adjust their communication solutions as they grow or adapt to changing market demands. The cloud integration also simplifies maintenance and updates, enabling organizations to stay current with the latest features without extensive downtime.

Avaya 3.1.0 introduces advanced analytics and reporting tools. These features provide users with valuable insights into communication patterns and performance metrics. By leveraging data analytics, businesses can identify trends, optimize resource allocation, and improve customer service. The ability to analyze interactions helps organizations to enhance the overall user experience and refine their communication strategies.

The platform also emphasizes security, incorporating several layers of protection to safeguard communications. End-to-end encryption, secure authentication protocols, and frequent security updates are crucial components that ensure data integrity and confidentiality. This focus on security is particularly vital in industries where sensitive information is exchanged.

One of the technological cornerstones of Avaya 3.1.0 is its compatibility with various devices, including smartphones, tablets, laptops, and traditional desk phones. This device-agnostic approach ensures that users can access the platform regardless of their hardware, promoting greater flexibility in communication.

Lastly, Avaya 3.1.0 is built with user-friendliness in mind. The intuitive interface simplifies navigation, enabling users to quickly access features and tools. This ease of use facilitates quick adoption among employees, reducing the learning curve associated with new technology.

In conclusion, Avaya 3.1.0 stands out as a versatile telecommunications solution, offering unified communications, cloud integration, advanced analytics, robust security, device compatibility, and user-friendly design. These features make it a powerful choice for organizations seeking to enhance their communication and collaboration capabilities in today’s fast-paced business environment.
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