Avaya 3.1.0 To make calls manually, To make a call using a speed dial

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Note:

To dial a PSTN or a SIP (VoIP) network number, dial the appropriate code number first. You will not hear a dial tone after you press the prefix number. When you enter a number that places a call to the PSTN or a SIP network, pressing the

# key on the dialpad speeds up the dialing process.

To make calls manually

1.To place a call, perform one of the following actions:

●handset operation: pick up the handset.

●hands-free operation: press the SPEAKER () button or a Line/Feature () button.

●headset operation: press the HEADSET () button.

2.Dial the number.

3.To hang up, perform one of the following actions:

●handset operation: return the handset to its cradle.

●speakerphone: press the SPEAKER () button.

●headset: press the HEADSET () button.

To make a call using a speed dial

You must first create a speed dial entries. See To add a speed dial entry manually on page 37. Refer to Programmable Softkeys on page 6 to program a softkey.

1.Press the OPTIONS () button.

2.Select Speed Dial on the Main menu.

3.Using the keys on the dialpad, press the number that corresponds to the entry that you want to call.

To make a call from the list of call logs

Note:

You must subscribe to a “Caller ID” service for the names and/or numbers of incoming external calls to be recorded in the Incoming list. The number may require a prefix to reach the PSTN or a SIP network) and area code.

1.Press the OPTIONS () button.

2.Select Call Log on the Main menu.

3.If you want to dial a previously dialed number, select the Out softkey.

4.Select the Line/Feature () button beside the number that you want to dial.

5.To place the call, either pick up the handset or press the SPEAKER () button.

12 Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide

May 2007

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Contents Avaya one-X Quick Edition Software License Contents Contents Accessing Telephone Applications and Options Default Function Softkey Label SW IP Do not disturbCustomizing Your Quick Edition IP Telephone Introducing Your TelephoneTo disable a softkey To reset softkeys to factory defaultsProgrammable Softkeys To program a softkeyAccessing user options when password protection is enabled Accessing user options when password protection is disabledDisplaying the User Options Menu Telephone Softkey FunctionsSetting Password Options To change your passwordTo set a new password when the old one expires To enable or disable password protectionAdjusting the Volume Viewing and Modifying User PreferencesMuting the Active Microphone Viewing and Changing the User LanguageSetting the Call Waiting Tone Choosing a Personalized Ringer ToneTo change the user language To select a ringer toneSetting the Contrast Level of the Display Telephone AccessoriesTo adjust the contrast level of the display Making and Answering CallsTo make a call using a speed dial To make calls manuallyTo make a call from the list of call logs To make calls using the corporate or personal directory To make a restricted call using an authorization codeReceiving Calls Making Restricted CallsTo answer an incoming call To answer or ignore a second incoming callTo ignore an incoming call Call Handling Putting a Call on HoldTo put a single call on hold To retrieve a held callTransferring Calls Parking and Retrieving CallsTo transfer a call and speak to the receiving party To transfer a call without speaking to the receiving partyTo retrieve a parked call from any other telephone Conference Calls Call Forwarding To forward all calls to voicemailTo forward unanswered calls to voicemail To forward calls to a directory numberTo disable call forwarding To forward calls to an external numberTo change the number of rings before forwarding To enable or disable zero redirect Zero-RedirectTo specify a redirect number Using Call Logs To view call log entriesTo edit a Call Log number before you dial the number Using Voice Mail To clear lists, all call logs, and/or reset the counterTo delete a single entry User Keypad Shortcuts KeyFunctionMain Menu Personal OptionsCaller Keypad Shortcuts Key FunctionRetrieving Voicemail Messages To access your voicemail using any telephone To play a voicemail messageTo monitor incoming voicemail messages Recording and Managing Personalized Voicemail Greetings To record your nameTo record a personalized greeting To delete a personalized greeting Using Directories Corporate and Personal DirectoriesTo view corporate and personal directory entries To change your name in the Corporate directoryAdding an Entry to Your Personal Directory To add an entry manuallyTo copy an entry from the corporate directory Typing with the keypad Key ActionTo copy an entry from the call log To copy an entry from a voicemail recordTo edit an entry in your personal directory Select My Personal Dir on the Copy Entry To menuStatus To delete an entry from your personal directoryTo configure your own status information To view the status information for a monitored userTo dial a monitored user Status Icon List MeaningTo enable or disable DND Do Not DisturbTo change or remove your set status information To monitor subscribed users on your home screenPaging Speed DialTo broadcast an announcement to a paging zone To view your speed dial list To add a speed dial entry manuallySelect Speed Dial on the Copy Entry To menu To edit a speed dial entry To delete a speed dial entryRegistration Information for Optional Features To configure forwarding of email to voicemailEmail Forwarding of Voicemail On the User Options menu, click Voice MailSelect Enable Notification Playing an Audio File AttachmentWeb-based System Administration Teleworker ApplicationPage Telephone Options Telephone Options Main MenuTelephone Options Telephone User Option Menu Telephone Options Web Interface Menu SmtpSystem Options System Options Telephone MenuSystem Options Web Interface Menu Gateway DetailsCDR Page Index Paging Password menu items

3.1.0 specifications

Avaya 3.1.0 is a sophisticated telecommunications platform designed to enhance business communication and collaboration through advanced features and technologies. This version builds on the legacy of previous iterations, incorporating cutting-edge capabilities that address the evolving needs of modern enterprises.

One of the standout features of Avaya 3.1.0 is its robust unified communications (UC) functionality. This integration allows users to connect via voice, video, messaging, and conferencing through a single platform, promoting seamless interaction among employees and stakeholders. By unifying various communication tools, Avaya improves productivity and ensures that teams remain connected, regardless of their physical location.

Another key characteristic of Avaya 3.1.0 is its support for cloud-based services. Organizations can take advantage of hybrid deployments, combining on-premises infrastructure with cloud capabilities. This flexibility enhances scalability, allowing businesses to adjust their communication solutions as they grow or adapt to changing market demands. The cloud integration also simplifies maintenance and updates, enabling organizations to stay current with the latest features without extensive downtime.

Avaya 3.1.0 introduces advanced analytics and reporting tools. These features provide users with valuable insights into communication patterns and performance metrics. By leveraging data analytics, businesses can identify trends, optimize resource allocation, and improve customer service. The ability to analyze interactions helps organizations to enhance the overall user experience and refine their communication strategies.

The platform also emphasizes security, incorporating several layers of protection to safeguard communications. End-to-end encryption, secure authentication protocols, and frequent security updates are crucial components that ensure data integrity and confidentiality. This focus on security is particularly vital in industries where sensitive information is exchanged.

One of the technological cornerstones of Avaya 3.1.0 is its compatibility with various devices, including smartphones, tablets, laptops, and traditional desk phones. This device-agnostic approach ensures that users can access the platform regardless of their hardware, promoting greater flexibility in communication.

Lastly, Avaya 3.1.0 is built with user-friendliness in mind. The intuitive interface simplifies navigation, enabling users to quickly access features and tools. This ease of use facilitates quick adoption among employees, reducing the learning curve associated with new technology.

In conclusion, Avaya 3.1.0 stands out as a versatile telecommunications solution, offering unified communications, cloud integration, advanced analytics, robust security, device compatibility, and user-friendly design. These features make it a powerful choice for organizations seeking to enhance their communication and collaboration capabilities in today’s fast-paced business environment.
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